Home Hub Group Avis 

200
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Voir plus

Noté 1 sur 5 étoiles

Brought study table arrived package damaged, and top table and other pieces damaged ,emailed with image , brought on 17th of June still waiting to sort this out , very poor product and customer suppo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our windows were supplied and fitted brilliantly by this company and at a reasonable price. The man they sent to install our windows was a very pleasant man and also a perfectionist. It was very enjoy... Voir plus

Noté 5 sur 5 étoiles

Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,1

Bien

TrustScore 4 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(200)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Quality product and installation albeit delayed

Automated workflow and communications were excellent, up until the product failed quality checks. Net result, waited 6 months from initial order to installation, allowing for re-manufacturing. Communication was lacking and infrequent during this time. Although the actual product and installation were to a high standard.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing Job Home Hub Team

Hi Home Hub Team
Just wanted to say how impressed I have been with the whole design, purchase and installation process of these amazing Origin Bi fold, door and window products.

I would also like to recommend the install team who were professional and skilled at providing a smooth installation at the property.

Well done

17 octobre 2024
Noté 4 sur 5 étoiles

Got there in the end...

The initial order process through Home Hub was good and the team in the showroom were fantastic and easy to work with. The communication prior to installation was fantastic however when it came to the installation, there were a lot of little things missed or damaged, which resulted in multiple returns of different tradesmen before the installation was finally complete, over a month later. The issues were all rectified in the end, but it felt like they shouldn't have been issues in the first place. The issues include missing sill caps, wrong colour air vents, not sealing the windows correctly, and scuffs on the frames and hardware, each of which required a different tradesman to return to rectify, delaying the completion of the project and causing unnecessary additional admin.

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Jordyn has been brilliant throughout…

Jordyn has been brilliant throughout the whole process and made it easy to look at all options to find the perfect door. Jordyn has been very knowledgeable and has ensured that we are 100% happy. To then be contacted via WhatsApp made everything much more personable and allowed us to ask questions easily. Our new door looks fantastic and I would not only use Homehub again but also recommend to friends and family.

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

Good price, nice showroom and sales department. Great communication throughout.

17 juillet 2024
Avis spontané
Logo de Home Hub Group

Réponse de Home Hub Group

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our pricing, showroom, and sales team. At Home Hub, we're committed to making the home improvement process as smooth and enjoyable as possible, and it's wonderful to know that our communication met your expectations. If you have any further questions or need assistance, don't hesitate to reach out.

Noté 5 sur 5 étoiles

So professional…

So professional in every aspect from selection to fitting.
We are delighted with our much improved home. Excellent.

25 juillet 2024
Logo de Home Hub Group

Réponse de Home Hub Group

Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your much-improved home. At Home Hub, we strive to make every step of the process—from selection to fitting—professional and seamless for you.

It's our goal to ensure you feel at ease and in control throughout your home improvement journey. Your satisfaction is our top priority, and we're so glad we could help enhance your living space.

If you have any more projects in mind or need any assistance, please don't hesitate to reach out. We're here to help and guide you every step of the way.

Warm regards,

The Home Hub Team

Noté 5 sur 5 étoiles

Easy and helpful information

Easy and helpful information and communication from thr team through the whole process. We love our new doors

15 mai 2024
Avis spontané
Logo de Home Hub Group

Réponse de Home Hub Group

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team easy to communicate with and that the information provided was helpful throughout the process. It's fantastic to know that you love your new doors.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new doors!

Best regards,

Home Hub Team

Noté 5 sur 5 étoiles

HIGHLY RECOMMEND

We had used a previous company to fit our windows they were very poorly fitted to the point the house was left unsafe due to not being able to lock the doors. I spoke to HomeHub for some advice, they came to check out the doors and immediately arranged for someone to come and fix them for us.
The guys who came were wonderful, hard working, quick and polite.
I cant thank company enough for fixing a job that was not theirs to fix in such quick timing too. They also checked in a few days after the job was done to make sure everything was ok!
Highly recommend them!
Thank you guys!

1 juillet 2024
Avis spontané
Logo de Home Hub Group

Réponse de Home Hub Group

Thank you so much for your kind words! We're delighted to hear that we could help fix the issues with your doors and make your home safe again. Our team takes pride in providing prompt, efficient, and courteous service, and it's wonderful to know that you had a positive experience. We're always here to assist you and ensure everything is in perfect order. Thanks again for recommending us!

Noté 5 sur 5 étoiles

Excellent service

7 juillet 2024
Avis spontané
Logo de Home Hub Group

Réponse de Home Hub Group

Thank you for your kind words! We're thrilled to hear that you were pleased with our service. If you ever need anything else, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Recommend

Great to see the products in showroom before buying, and very happy with the quality of the products and the service provided.

4 juillet 2024
Avis spontané
Logo de Home Hub Group

Réponse de Home Hub Group

Thank you for your wonderful feedback! We're delighted that you enjoyed seeing our products in the showroom and are happy with the quality and service. If you need any further assistance, please feel free to reach out. We appreciate your support!

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