We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Voir plus
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Lisez les avis des autres
Brought study table arrived package damaged, and top table and other pieces damaged ,emailed with image , brought on 17th of June still waiting to sort this out , very poor product and customer suppo... Voir plus
L'entreprise a répondu
Our windows were supplied and fitted brilliantly by this company and at a reasonable price. The man they sent to install our windows was a very pleasant man and also a perfectionist. It was very enjoy... Voir plus
Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Unit 6 The Western Centre, RG12 1RW, Bracknell, Royaume-Uni
- 01344 588140
- support@homehubgroup.co.uk
- homehubgroup.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good product
Good product, quick turnaround but remedial works a little slow.
Quality product and installation albeit delayed
Automated workflow and communications were excellent, up until the product failed quality checks. Net result, waited 6 months from initial order to installation, allowing for re-manufacturing. Communication was lacking and infrequent during this time. Although the actual product and installation were to a high standard.
Reasonably priced and good quality.
Reasonably priced and good quality.
Great experience
Great experience. Daniel and Laurence were very helpful and accommodating
I want to return an item that really…
I want to return an item that really dissapointed me and they do not provide a solution. Do not buy from here, their customer service is horrible
Very attentive and responsive…
Very attentive and responsive throughout the process from initial enquiry to installation. Thank you.
Amazing Job Home Hub Team
Hi Home Hub Team
Just wanted to say how impressed I have been with the whole design, purchase and installation process of these amazing Origin Bi fold, door and window products.
I would also like to recommend the install team who were professional and skilled at providing a smooth installation at the property.
Well done
No comment to add
Got there in the end...
The initial order process through Home Hub was good and the team in the showroom were fantastic and easy to work with. The communication prior to installation was fantastic however when it came to the installation, there were a lot of little things missed or damaged, which resulted in multiple returns of different tradesmen before the installation was finally complete, over a month later. The issues were all rectified in the end, but it felt like they shouldn't have been issues in the first place. The issues include missing sill caps, wrong colour air vents, not sealing the windows correctly, and scuffs on the frames and hardware, each of which required a different tradesman to return to rectify, delaying the completion of the project and causing unnecessary additional admin.
Jordyn has been brilliant throughout…
Jordyn has been brilliant throughout the whole process and made it easy to look at all options to find the perfect door. Jordyn has been very knowledgeable and has ensured that we are 100% happy. To then be contacted via WhatsApp made everything much more personable and allowed us to ask questions easily. Our new door looks fantastic and I would not only use Homehub again but also recommend to friends and family.
Very happy with sliding & kitchen door
Very happy with both our kitchen & sliding doors!
They look very elegant, solid & modern.
We had a little issue with the kitchen door but HomeHub came out very quickly & resolved it.
Thankyou HomeHub
Very friendly made you feel comfortable…
Very friendly made you feel comfortable and at ease.
Great product and service
No pressure sales
No pressure salesman, knowledgeable surveyor and installers. All round positive experience
Great product
Good price, nice showroom and sales department. Great communication throughout.

Réponse de Home Hub Group
So professional…
So professional in every aspect from selection to fitting.
We are delighted with our much improved home. Excellent.

Réponse de Home Hub Group
Easy and helpful information
Easy and helpful information and communication from thr team through the whole process. We love our new doors

Réponse de Home Hub Group
HIGHLY RECOMMEND
We had used a previous company to fit our windows they were very poorly fitted to the point the house was left unsafe due to not being able to lock the doors. I spoke to HomeHub for some advice, they came to check out the doors and immediately arranged for someone to come and fix them for us.
The guys who came were wonderful, hard working, quick and polite.
I cant thank company enough for fixing a job that was not theirs to fix in such quick timing too. They also checked in a few days after the job was done to make sure everything was ok!
Highly recommend them!
Thank you guys!

Réponse de Home Hub Group
Recommend
Great to see the products in showroom before buying, and very happy with the quality of the products and the service provided.

Réponse de Home Hub Group
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