HookSounds Avis 

40
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hooksounds bietet tolle GEMA-freie Musik an die man wunderbar in seinen Social Media Projekten verwenden kann. Dabei sind alle Musikstücke einzigartig! Ich schätze zudem den MEGA Support den man dort... Voir plus

Noté 5 sur 5 étoiles

Hooksounds is hands down the best resource for low budget filmmakers, especially those behind a paywall. Their licensing deals are the best by far, and all under their reasonably priced business licen... Voir plus

Noté 5 sur 5 étoiles

I found hooksounds through a content creator recommendation on YouTube and I've been a subscriber for a while. I find the music way more professional than other options, and fact that 100% of the musi... Voir plus

Noté 5 sur 5 étoiles

I've had some questions for the support team a few times over the past year – and I always have gotten quick, responsive, really friendly, and very thorough answers! They look into the specifics of yo... Voir plus

À propos de l'entreprise

  1. Magasin de musique
  2. Producteur de musique

Écrit par l'entreprise

HookSounds works with top-tier artists to produce some of the most exclusive tracks within the royalty-free music market. All of the tracks are created in-house, being exclusive, original, and highly curated. Any of them can be used based on single licenses, subscriptions, and some of them even for free.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(40)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Incredible support!

I've had some questions for the support team a few times over the past year – and I always have gotten quick, responsive, really friendly, and very thorough answers! They look into the specifics of your account/situation immediately and aren't afraid to take the time to proactively break down the specifics. In my opinion, if a product or website is backed by incredible support, then it's 10x better than one that isn't. Hats off to Nicolai and the team!

23 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great for product videos, amzg quality!

As CPO of Vexels and musician myself, I believe music is critical to make a video awesome. We've used HookSounds for our product promo-videos and their tracks, pricing and support is absolutely great. Definitely best music catalogue out there!

5 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I ❤️HookSounds

I found hooksounds through a content creator recommendation on YouTube and I've been a subscriber for a while. I find the music way more professional than other options, and fact that 100% of the music is designed specifically for content makes a difference for me. Easy to find and organize. Never had a copyright claim, since day one I just put all my channels in my profile and that's it. Support is excellent. Worth every penny! Cheers!

11 janvier 2023
Noté 1 sur 5 étoiles

Avoid HookSounds At All Costs

They sent a renewal reminder that went to my spam folder. Literally hours after they charged me at 3am, I contacted them and told them I wanted to cancel and would like a refund. They have refused and are forcing me to pay more than $200 for a year of a service I do not want and will not use. Also, the quality of the music is poor, and most of the songs sound the same. I definitely would steer clear of HookSounds.

5 janvier 2023
Avis spontané
Logo de HookSounds

Réponse de HookSounds

Hi Cat! We are deeply sorry to hear you have had a bad experience with us. Could you please provide us with your ticket number so that we can look further into this? We will be happy to help. Here it's an article on our help center on how to cancel your subscription: https://www.hooksounds.com/help/subscriptions/how-to-cancel-subscription/ Thanks!

Noté 5 sur 5 étoiles

Top notch Support by Nicolai

Top notch Support by Nicolai, it was prompt, straight to the point, no time wasting! I asked the same query multiple times just to be sure that the value proposition is true or not and was convinced with what I heard. Great support and getting to buy my music straightaway!

23 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Doesn't care after purchase

Purchased an item and after I need support, they didn't care about. On pre sales they tried to force me to buy a one year subscription. Now they don't response anymore. Money is gone, copyright strike came in and no support. Absolutely not recommendable.

28 mars 2022
Avis spontané
Logo de HookSounds

Réponse de HookSounds

Hi there! I´m deeply sorry for the inconvenience you might have experienced :(

We are always online on our site and the chat is open at any time of the day, including weekends. In case you haven´t done so, I recommend you email us at:

support@hooksounds.com

Could you please provide us with your ticket number so that we can look further into this? we will be happy to solve this issue for you.

Noté 5 sur 5 étoiles

Completely new to making videos and adding music to videos.

Completely new to making videos, editing, learning about music royalty and all of this. I log on to this site just to browse 'free music' when I get a chat box with a live person to chat with. Nicolai answered a lot of my questions and even help bring more clarity to the media platform world that I'm trying to dip my toes in. Just the help he gave me, makes me want to use this site and subscribe. They helped me, I help them. Great customer service and communication!

5 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

These guys are money hungry scammers!

I tried to cancel my subscription on 2 separate occasions and they charged me for a service i hadn't used for months and told me a heap of BS to get out of a refund.

7 mai 2021
Avis spontané
Logo de HookSounds

Réponse de HookSounds

Hi Ryan! I am deeply sorry to hear you have had a bad experience with us. We would definitely like to know more about what was the problem and help you out. Please send us an email to support@hooksounds.com providing the details of your purchase so we can take a further look. Thanks!

Noté 5 sur 5 étoiles

Phenomenal Customer Service

I reached out to update the payment method on my account.The customer service rep was extremely attentive and walked me through the entire process.

I've been a customer for a year and truly the love the selection and high quality customer service!

14 avril 2021
Avis spontané

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