Horizon Micromobility Avis 253

Outstanding service from Horizon! I ordered the Bosch ConnectModule and later realized I needed the housing to finish the job. Both items were delivered incredibly fast, one after the other. My bike is now fully assembled and works perfectly. Exceptional speed and service!

Quick delivery, great service

Supplied the parts I needed swiftly thanks

No help or instructions on delivery. Even after asking for delivery i was not given option for delivery. I had to pay for uber to pick the item from 50km away.

Communication was ineffective. All information needed was asked in separate emails instead of asking in one email.
Not very helpful stuff.
I was able to get the item somehow with paying extra and going through trouble.

They put me at ease by answering any questions I had & then the process of buying the ebike battery seamless. I was informed of each step of the delivery & it arrived 5 days after I had ordered .

Excellent service from order to delivery. They stock Bosch e bike parts, required blank plug for y cable due to controller upgrade.

Very good quality tiers and the delivery in the time

ADO Air 20 Pro. This is my second purchase of a ADO product from Horizon Micromobility. Super Bike. Super quick delivery. Great Price. Well recommended.😀

Quick delivery and great results!

The bike I ordered arrived safely and fully assembled (except the pedals). The assembly and delivery are additional charges but worth the extra expense.

Received my engwe engine pro 3.0 fully assembled and I love it! Initially received the wrong bike because engwe sent the wrong one and they look almost identical the issue was resolved very quickly.

Thank you

We bought a Engwe LE 20 cargo bike from Horizon and wanted to say their sales and support team are fantastic. The bike was delivered within a couple of weeks (China origin) but was damaged (broken rear battery mount). Horizon customer service (Mat) lliased with Engwe and arranged pick up and delivery of a replacement bike. This time all was well and we are very pleased with our new bike.

Ordered an e-bike from Horizon micromobility. Wanted to use my bike to work voucher it was no problem they were so helpful and friendly and receive the bike only a few days later would recommend

Very friendly and helpful staff helped me with everything and supported me with any help I needed. I really recommend this to everyone. Great shop with good prices and perfect service.

Ordered online, item was dispatched the following day and delivered the next, prices are most competitive and the comms are second to none, highly recommended this company to deal with. Thanks

The pricing was good, and the postage was prompt. I will use your services again.

Excellent bike with perfect packaging. Delivery was quick.

Excellent service from horizon, they kept me well informed regarding my bike order via NHS cycle scheme. The bike was assembled by them and delivered via there delivery service fully built and in excellent condition. I am very happy with my ado ultra.

Easy to communicate with, responds quickly to emails

Items described clearly on the website and a good price. Delivered very quickly.