Company closed, they have recently sold the business to Gap. So Business as usual with a new owner and large product range on new Gap website. Contacted Kate and she was very helpful with my onli... Voir plus
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Lisez les avis des autres
We had 12 windows and 2 doors replaced in our cottage which is over 150 years old, thick granite walls where nothing is very vertical and nothing particularly level. The windows we chose are of the hi... Voir plus
Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordere... Voir plus
Superb service from online ordering to delivery. Great products at best prices, good customer service and product knowledge is excellent too. They even rang when on their way here to let me know a mor... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de materiaux de construction
- Fournisseur de fenêtres PVC
Écrit par l'entreprise
Specialist suppliers of fascias, soffits, gutters, bathroom panels, windows, doors & much more, within Cornwall and Devon & Online to both trade & DIY
Coordonnées de contact
Unit 3A-3C Vics Yard, Quarry Crescent, Pennygillam Industrial Estate, PL15 7PF, Launceston, Royaume-Uni
- 01566773777
- info@horizonplastics.co.uk
- horizonplastics.co.uk
4,7
Excellent
83 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was recommended Horizon by my window supplier
I was recommended Horizon by the manufacturer of my windows, as I needed a spare part ordered and a fitter recommended.
Very luckily for me, Josh Taylor of the Bodmin branch answered the phone and was massively helpful throughout the process, going above and beyond to help.
I would recommend Horizon to anyone.
15 juillet 2023
Avis spontané
Outstanding service every time
Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordered! Very patient and professional, even cut the drainpipe so I could fit it in the car.
5 juillet 2023
Great service from start to finish .
Great service from start to finish .
Would highly recommend Horizon to anyone.
30 juin 2023
Ordered on line and easy collection
21 mai 2023
Ian was very helpful
Ian was very helpful, polite and was sorted instantly. No hassle, friendly service. Definitely use them again for my needs.
14 mai 2023
Good prices good and friendly service
7 mars 2023
Josh was so helpful with my order.
9 mars 2023
ordered materials
ordered materials, ready to pick up within an hour ,cheers to the guys at bodmin
22 février 2023
Snowy rang to explain one small part of…
Snowy rang to explain one small part of the order was out of stock and offered a suitable alternative. Quick delivery too. Thanks
20 février 2023
Brilliant and very helpful people
16 février 2023
Absolutely outstanding service from Jamie
Absolutely outstanding service from Jamie in Launceston. Nothing is ever too much trouble regardless of how busy he always is, he goes above and beyond to help his customers. Will definitely use Horizon Plastics for future works!!
31 janvier 2023
Avis spontané
So easy to order and Jamie contacted me…
So easy to order and Jamie contacted me to point out I had made a colour mistake with the cladding accessories.
Which was extremely helpful 👌
30 décembre 2022
Knowledgeable and friendly staff.
16 novembre 2022
Friendly knowledgeable staff
Bought some Pvc doors from these guys and was very impressed with there product knowledge and service. Professional from start to end.
14 octobre 2022
Avis spontané
Beware
So I ordered a door with hinges on the right, handle on the left from the inside. What I got was exactly the opposite. I queried this and Horizon admitted it was their error but because my builder didn't notice it within 7 days of delivery, Horizon wouldn't replace this door with a correct one as per my order. #notamused #wasteof£650
8 août 2022
Avis spontané
Réponse de Horizon Plastics
Dear Alison,
Firstly, let me apologise for the confusion and subsequent issues you have had on this job.
We pride ourselves on our customer service here at Horizon, and we take all complaints and issues very seriously.
When we provide the sign off for all customers, all items are seen from outside and we apologise if this wasn’t made very clear to you.
We are working on implementing a new wording on our sign off forms that makes it very clear that this is how we plan for all jobs.
Please email us directly to see how we can best assist you with this enquiry.
I hope we can continue to work together in the future with any works you may have planned, and can assure you that we truly appreciate your continued business.
Kind Regards,
Horizon Plastics
Greatt customer service from Josh
Great customer service from Josh yesterday at Horizon Plastics at Launceston. Totally recommend this firm !
11 octobre 2022
Avis spontané
Good efficient suppliers
Good efficient suppliers. Placing the order was easy and they then phoned up to tell me the delivery day.
Delivered with no problems.
3 septembre 2022
They care about the planet!!
Ordered guttering supplies Monday afternoon for collection from Horizon Launceston. Early Tuesday morning they were in my driveway! Saved me a trip, saved fuel as they were coming this way anyway, no charge! Excellent customer service, many thanks to Simon at Horizon for arranging it, what a pleasant surprise!!
23 août 2022
Avis spontané
Excellent service and after sales…
We bought double french doors from Horizon Plastics at Helston and the product, service and after sales where excellent. Thank you very much and will definitely recommend you.
11 août 2022
Avis spontané
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