Bought my third hose reel, this one has a different and much inferior spray head. Why the dumbing down of the produce and lack of warning. Further, still waiting to hear back from an email to Hoseli... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have been using their products for a couple of years now and have had no problems. From order to delivery and the using of the product itself has been excellent. Customer service also excellent. As... Voir plus
L'entreprise a répondu
The company does not honor their own policies. No marketing of their new releases gets people buy the old technology. Then they drop marketing emails once the product is available and offer zero eff... Voir plus
L'entreprise a répondu
Long time customer but last 2 orders have been absolutely horrendous. Ordered on the 23rd September and even know its in stock it hasn't been sent and wont be until 16th October. Then wont receive it... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.
Coordonnées de contact
1/108 Old Pittwater Rd, 2100, Brookvale, NSW, Australie
- 1300 900 617
- hello@hoselink.com.au
- hoselink.com.au
2,5
Bas
511 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Good product
13 août 2017
Avis spontané
Réponse de Hoselink
Good morning Max, thank you for taking the time to leave us a review. It's great to hear you are loving the products as much as we do! Have a lovely day, The Hoselink Team
After years of trying to wash the car …
After years of trying to wash the car with hoses which keep twisting and refuse to stay straight it was absolute bliss to use our new Hoselink hose. It's also a pleasure to be able to retract the hose automatically rather than have to do it manually and get dirty, gritty hands and also dirt on your clothes when the hose twists off the reel while trying to wind it onto the hose reel.
Very happy to recommend Hoselink hoses.
13 août 2017
Avis spontané
Réponse de Hoselink
Hi Evelyn. Thank you for you're kind review. Great to hear you are enjoying you're new Hoselink and you would be happy to recommend to others. Thanks The Hoselink Team.
Hoselink Products are Great for the Garden
All Hoselink items as ordered, arrived promptly. Well packed and contained newsletter with product information. Comprehensive product range. Replaced all garden hoses and spray nozzles with Hoselink.
Very pleased with quality fittings, hoses, sprays, and reel.
13 août 2017
Avis spontané
Réponse de Hoselink
Hi Peter. Thank you for you're kind review. Glad to hear you're pleased with our product range and hope you continue to enjoy using you're Hoselink. Thanks The Hoselink Team.
Thanks team Hoselink
Thanks team Hoselink
Arrived within 3 days, delivery by Australia Post, service is exceptional. I have been a customer since they started advertising on TV, when they found a fault they acknowledged it and sent the replacement fittings.
A great Aussie company to deal with. Thanks team Hoselink
12 août 2017
Avis spontané
Réponse de Hoselink
Dear Gerry. Thank you for you're review. Glad to hear you were satisfied with our service and hope you continue to enjoy you're Hoselink. Thanks The Hoselink Team.
Just love the jet attachment and car brush
Just love the jet attachment and car brush. Now my 7 year old and I wash the car together and its so much easier and quicker!
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Laura. Thank you for you're review. Great to hear you are enjoying you're new attachments and hope you can carry on washing the car with ease. Thanks The Hoselink Team.
Seen had on tv
Seen had on tv, thought why not try it. So glad i did. Wonderful nozzle, cannot complain, will be shopping again with Hose Link.
Thank you Hose Link
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Lynette. Thank you for you're review. Glad you are enjoying you're Hoselink purchase and hope you continue to do so. Thanks The Hoselink Team.
I bought 3 30 mtr hose link and am …
I bought 3 30 mtr hose link and am very pleased with them, I only have one concern, when I go to retract them they seem to stick and don't go into the reels so I spend some time trying to get the hose into the reel. I don't know what I am doing wrong but apart from that they look great and I am happy with them
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Lorraine,
Thank you for taking the time to write a review. It's great to hear that you're enjoying our products. Should you have any issues with your retraction please give us a call and our friendly customer service team would love to help you repair it. We want you to have the best experience possible. Again thanks for your review.
Hope you have a good day, The Hoselink Team
Hoselink is very easy to deal with
Hoselink is very easy to deal with. Could not have asked for better service...and the reel is fantastic!
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Silvia,
Thank you so much for taking the time to leave a review. It's great to hear that you had such a good experience. Our whole team here at hoselink work really hard to ensure you're happy and satisfied with your whole experience from purchase to use.
Have great day, The Hoselink Team.
Fantastic service and product!
The website made it easy for me to choose the product suitable for us, the ordering process and payment was easy and the product delivered within a week.
Fantastic service and product thank you!
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Jayne,
Thank you so much for taking the time to leave such a great review! We've always had a goal at making the website as user friendly as possible, so it's great to hear that you had such a good experience. Our warehouse work really hard to ensure all orders are dispatched as quickly as possible, therefore they will be happy to hear about your prompt delivery.
We hope you have a wonderful day, The Hoselink Team.
Went in store.
Went to the shop in Brookvale where they were really helpful. I needed the hose to attach to a pressure cleaner and was offered a fitting to try but they promised if it wasn't right bring it back no problem. Luckily it fit. Service and product knowledge was great. Worth checking out the store to see quality of the products before you buy. You won't be disappointed.
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Ben,
Thank you so much for taking the time to leave such a good review! We have always believed in providing good old fashioned customer service as the personal touch is missing from so many big companies these days. Thanks again for all your kind words.
Have a lovely day, The Hoselink Team
My first purchase prior to my recent …
My first purchase prior to my recent purchase was a hose reel and let me tell you, I couldnt ask for anything more 'perfect', due to this I also purchased more accessories from Hoselink when there was the sale. If you looking for quality and the best, purchase from Hoselink. I have subscribed and if there is anything else that will help, I will get it from Hoselink.
12 août 2017
Avis spontané
Réponse de Hoselink
Hi Carl,
Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Thanks for the review and have a lovely day!
Kind regards, The Hoselink Team
Quick delivery
Shopping online was easy and to my surprise it came the next day-even better!!
11 août 2017
Avis spontané
Réponse de Hoselink
Hi,
You would be surprised how often we hear that Wendy. Thank you for taking the time to leave us a review and happy hosing!
Kind regards, The Hoselink Team
Best Present Purchased!
I purchased the hoselink for my husband's birthday present. With intentions to replace the hose reel in our back garden, i had seen quite a few hoselinks in the community and i just thought it was a fad. But i decided to purchase one and see what the fuss was about.
As soon as we installed the hose, and we used it for the first time. I instantly knew what the fuss was about!
A hose thats so easy to reel out and in, the quality of the fittings are outstandable. Makes watering so easy that iam now happy to go out and do the evening watering.
We are also thinking about purchasing more hose links to replace all pre-existing hoses around our home.
11 août 2017
Avis spontané
Réponse de Hoselink
Hi Carly,
Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Thanks for the review and have a lovely day!
Kind regards, The Hoselink Team
Réponse de Hoselink
Hi Karin,
Thank you for taking the time to leave us a review. It's great to hear the products are working well for you as we advise.
Kind regards, The Hoselink Team
Excellent service
Excellent service. Trust worthy product and company. Thanks guys
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Shelly,
Thank you for taking the time to leave us a review. We look forward to helping you out with all your watering needs in the future.
Kind regards, The Hoselink Team
Yes I would recommend this company and …
Yes I would recommend this company and product. Best buy I have ever made.
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Cheryl,
It’s great to hear you would happily recommend our products to your friends; we really appreciate you spreading the word. Thank you for taking the time to leave us a review Cheryl.
Kind regards, The Hoselink Team
I am please to say I have purchased a …
I am please to say I have purchased a premium quality product !! I love the easy use of the reel. Compact and precision hose reel
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Sue,
Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Thanks for the review and have a lovely day!
Kind regards, The Hoselink Team
Blown away
My experience with the hoselink team was beyond any expectations. I inherited a hoselink hose reel that turned out to be broken so I rang the hoselink team to find out how to troubleshoot and possibly repair it myself. It was outside of warranty substantially but the customer service representative was kind enough to replace the unit for me at no charge. Needless to say I was blown away.
Thanks again team.
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Matt,
It's so good to hear that you had such a good experience. Customer service is a very important part of our business, so it means a lot that your experience was up to your standards! Thanks for taking the time to write such nice words.
Kind Regards, The Hoselink Team
A grommit came out of the Hoselink …
A grommit came out of the Hoselink wand, my 88YO mother stopped using it and I found it in the shed on one of my visits. I rang Hoselink, they looked up the order number and found it was under warranty and the new wand arrived 2 days later. I have since brought products from Hoselink and the after sales service was fantastc, would thoroughly recommend.
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Steve. Sorry to hear you're mother had issues with her spray wand. Glad to hear our team could resolve the issue promptly and efficiency. Thanks The Hoselink Team.
Absolutely love our new Hoselink!
Absolutely love our new Hoselink!! Makes watering the garden a breeze, and so easy to pack away, no messy, tangled hoses!!
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Jasmine. Thank you for you're review. Glad to hear you are enjoying you're new Hoselink and making light work of you're garden. Thanks The Hoselink Team.
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