Bought my third hose reel, this one has a different and much inferior spray head. Why the dumbing down of the produce and lack of warning. Further, still waiting to hear back from an email to Hoseli... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been using their products for a couple of years now and have had no problems. From order to delivery and the using of the product itself has been excellent. Customer service also excellent. As... Voir plus
L'entreprise a répondu
The company does not honor their own policies. No marketing of their new releases gets people buy the old technology. Then they drop marketing emails once the product is available and offer zero eff... Voir plus
L'entreprise a répondu
Long time customer but last 2 orders have been absolutely horrendous. Ordered on the 23rd September and even know its in stock it hasn't been sent and wont be until 16th October. Then wont receive it... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.
Coordonnées de contact
1/108 Old Pittwater Rd, 2100, Brookvale, NSW, Australie
- 1300 900 617
- hello@hoselink.com.au
- hoselink.com.au
2,5
Bas
511 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lightning fast shipping of superior …
Lightning fast shipping of superior product. Just love Hoselink. Will be ordering more shortly.
10 août 2017
Avis spontané
Réponse de Hoselink
Hi Catherine, Thanks for you're review. We are delighted you are happy with with both the product and the fast shipping and look forward to you're orders soon. Thanks The Hoselink Team.
THANK GOODNESS !!!
Thanks goodness for this product ! After years of approaching my garden hose with extreme caution, even sneaking up on it wouldn't stop it from kinking.. bursting apart and my hose reel on wheels dragging along the path like a resistant pet not wanting to go for a walk ..I finally decided to end my hose woes .. AND I DEFINITELY HAVE !! The only disappointment is from my family knowing they will never see me tangled up , flapping about in the garden , drenched again ..lol..seriously though , the hoselink hose is all you are hoping for and more in every way from ordering to watering and they have gone above and beyond to think of every little thing to make it easy and great vaule ..even a template in the instruction manual for mounting your wall bracket ... being able to order extra brackets & fittings has allowed me to use it on mains and rain water in my back yard ..it looks so nice and is really easy to use ...as soon as you've read this make your choice from the website and just buy one ..you'll love it ! Thankyou for an honest reliable product ..
9 août 2017
Avis spontané
Réponse de Hoselink
Hi Denice,
WOW! Thanks you so much for taking the time to leave such an amazing review! Our company works hard to ensure that every customer find the process of ordering easy and also the experience after receiving the products enjoyable. It's so great to hear that our products have had such a great impact on your. We hope that this joy continues for a long time to come.
Kind Regards, The Hoselink Team
Delivery was fast and we LOVE our …
Delivery was fast and we LOVE our retractable hose reel. It's safely out of reach from our dogs and is a good quality hose. Very happy :)
9 août 2017
Avis spontané
Réponse de Hoselink
Hi Lauren,
Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Great to know that you beautiful hose reel won't get chowed by your dogs! Hope you enjoy the products as much as we do!
Kind Regards, The Hoselink Team
Réponse de Hoselink
Hi Cathy,
Thank you so much for taking the time to leave us a review. We have always believed in providing good old fashioned customer service as the personal touch is missing from so many big companies these days!
Kind Regards, The Hoselink Team
I was so sick of getting wet from …
I was so sick of getting wet from leaking hoses or hoses popping off that we decided to get Hoselink retractable hoses. We purchased three of these at a recent garden show. I am so happy with them. It is a pleasure to go and water my vegie gardens again. I would highly recommend Hoselink to everyone.
9 août 2017
Avis spontané
Réponse de Hoselink
Hi Roxanne,
Thank you so much for the kind words! It's great to know you can see a noticeable difference between our products and those from our competitors. We have worked extremely hard to ensure all our products work as we advertise and live up to the high expectations we have set!
Kind Regards, The Hoselink Team
Extremely happy with my Hoselink …
Extremely happy with my Hoselink products. Would highly recommend to prospective purchasers.
9 août 2017
Avis spontané
Réponse de Hoselink
Hi Penny,
This is exactly what we love to hear! We work really hard to make sure that our products are up to customers standards. It's great to know you would recommend our product!
Kind Regards, The Hoselink Team
It's a great product
It's a great product. I do drag my hose a long way and around corners. It was easy to connect and has not leaked or failed yet nor do I think it ever will.
8 août 2017
Avis spontané
Best hose products on the market
Best hose products on the market. The fittings are tight, strong and above all don't leak or burst and the garden fittings are amazing.
I intend on purchasing more fittings, including this available to ensure my dogs are watered as Hoselink is the only product I will trust for automatic watering fittings and fittings to flush the engine on my outboard.
Great products and great value. You not only save money as they will be the last fittings you ever buy, you save money and resources through no leaks.
8 août 2017
Avis spontané
Great Service and Products
I got great service from person when inquiring in regards to hose connections, I made my purchase, and will be buying more in the future. Great product
7 août 2017
Avis spontané
Réponse de Hoselink
Hi Susan,
Thank you so much for leaving a review. Its great to hear that you're happy with our products. Hope they keep to bring you joy while you're gardening.
Kind Regards, The Hoselink Team
I am very happy with your products good …
I am very happy with your products good quality very robust. do the job well .. Thanks Billy.
6 août 2017
Avis spontané
Réponse de Hoselink
Hi Billy,
Thank you so much for taking the time to leave such a nice review! We're so glad that you're enjoying our products and that they are living up to your expectations.
Kind Regard, The Hoselink Team
Very happy with the product
Very happy with the product. Online ordering simple and the product was delivered on time.
6 août 2017
Avis spontané
Réponse de Hoselink
Hi Ted,
It's so great to hear that you had a good experience when ordering. We hope the products live up to your standards and you enjoy your gardening.
Kind Regards, The Hoselink Tam
Couldn't be easier
Products were easy to find on the website, clearly described with a picture to ensure you could see what you were ordering. The check out process was quick and simple. If anything, the only issue is the price, as a piece of moulded plastic for a wall reel holder shouldn't cost over $20.
Nevertheless, an experience I would recommend to others as when they see my hose, reel and products with no leaks, they love it.
6 août 2017
Avis spontané
Réponse de Hoselink
Hi Terry,
Thank you so much for taking the time to leave us a review. We work hard at making sure the website is user friendly and makes the process easy. It's great to hear that you would happily recommend us to others! Hope you have a great day!
Kind regards, The Hoselink Team
Great product & customer service
Great product & customer service - VERY satisfied with my purchase!
J Raun
5 août 2017
Avis spontané
Réponse de Hoselink
Hi Jens,
That is what we love to hear. We work very hard to ensure our customers are happy with our products. We have always believed in providing good old fashioned customer service as the personal touch is missing from so many big companies these days. Thanks for the kind words. Have a lovely day!
Kind regards, The Hoselink Team
OMG. I AM IN HEAVEN
I bought a cheaper version on line and within 3 months it was gushing with water. I then purchased a hoselink 30 mtr retractable hose. OMG I am in heaven with the hoselink hose reel. The difference is amazing. No feet getting wet, or hands and sleeves wet. It is really worth paying the difference to get the best. I wasted my money on the other brand. The service was fantastic and was delivered within 24 hours. How good is that!
Clasina - Woronora Heights Sydney
5 août 2017
Avis spontané
Réponse de Hoselink
Hi Clasina,
Sounds like you are now living the gardeners dream! We love hearing that our product live up to customers satisfaction!
Thank you for the review and happy hosing!
Kind regards, The Hoselink Team
It's all true.
It's all true, these really are the best hoses you can get. I've had the most expensive hoses /reels from Pope, Gardena, Holman, Nylex and Blackwoods. Hoselink is a better all round system.
5 août 2017
Avis spontané
Réponse de Hoselink
Hi Steven,
It's great to know you can see a noticeable difference between our products and those from our competitors. We have worked extremely hard to ensure all our products work as we advertise and live up to the high expectations we have set!
Kind regards, The Hoselink Team
Product was easy to order & quick …
Product was easy to order & quick delivery, have not connected product yet as the weather has not been good, would love Hoselink to have a demonstration video on how to attach the hose connectors to the hose, on their website.
4 août 2017
Avis spontané
Réponse de Hoselink
Hi Kirsti,
It's really nice to hear that our website is user friendly, we work really hard to ensure that is the case. We actually do provide a video on how to connect the hose end connector to the hose, just follow this link https://www.hoselink.com.au/buy/hose-end-connector/2420 .Once you've got it all connected you should be having the best gardening experience!
Kind regard, The Hoselink Team!
Great product
Great product, timely derlivery and the website was easy to Navigate. Would recommend hose link products to others
4 août 2017
Avis spontané
Réponse de Hoselink
Hi Jeffery,
It’s great to hear you would happily recommend our products to your friends; we really appreciate you spreading the word. Thank you for taking the time to leave us a review!
Kind regards, The Hoselink Team
Hoselink is our hero
After a tough few weeks where everything that could go wrong did go wrong, along came our Hoselink 20 metre hose. The kids now love washing the car on weekends and using the high-pressure attachment to clean the tyres and rims. After decades of buying inferior hoses that drove us crazy with kinks and poor fittings, we've finally seen the light. Thank you, Hoselink. You've made us very happy.
4 août 2017
Avis spontané
Réponse de Hoselink
Hi Lara,
It's great to know you can see a noticeable difference between our products and those from our competitors. We have worked extremely hard to ensure all our products work as we advertise and live up to the high expectations we have set! We're so glad that the whole family can join in the fun and enjoy all the products!
Kind regards, The Hoselink Team
After much procrastination we decided …
After much procrastination we decided too purchase two complete Hose Reel setups and consequently are very happy with the ease of online purchase, payment and communication.
They arrived well packed and very quickly.
The site is very user friendly.
Thank you very much
Regards
Greg n Judy
4 août 2017
Avis spontané
Réponse de Hoselink
Hi Greg,
Thank you so much for leaving a review. Its great to hear you're enjoying our products and they are working as advertised. Our warehouse try and ensure all products are packed well in hope there will be no casualties in transit! Glad you are impressed with the quality. We also ensure the website is easy to use for all customer so it's great to hear your feed back!
Kind Regards, The Hoselink Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.