Hotel Mermaid Bangkok Avis 6

We have stopped here loads of times without issue, until recently. This last time its changed, the towels smelt of cigarette smoke! Asked to change them, which they did but the were the same. Was told then they couldn't do anything, so we emailed the Hotel and Agoda to complain and get a resolution. Neve got a reply and currently in a dispute over it. Don't bother going here, rooms are a bit tired now also. JUST TO ADD A NOTE THEIR EMAIL NOW HAS .NET NOT .COM

All very good, there was however an issue about cleaning of our room.

I have been stayed in the Mermaid Bangkok once. Nice room, the service was very good.

We came late that evening had pre booked two separate rooms for 3 nights. We was given two superb corner rooms that includes much more that we could have asked for. The bed rooms are spacy and light with no recognised noise from the streets below. Daylight from the bedroom are transferred into the spacy bathroom via a big window that can be blocked for privacy.
Service was superb from reception to breakfast bar and all the way to the dedicated staff at the inspiring Captain Bar for a nightcap.
Hotel is perfect situated for public transportation to the city centre or the airport. Do not take a taxi to the airport. Public transport I god and reliable.
When I come back to Bangkok I will instantly go for the Mermaid Hotel in town.

Vi boede på dette nye lille hotel på Sukhumvit Rd. Soi 29 et par nætter. Vi havde en dejlig hjørnesuite med masser af lys og udsigt, samt dejlig balkon.
Personalet er fantastisk flink og altid hjælpsom.
Restauranten og baren kan også anbefales, især hvis man lige trænger til lidt afveksling og noget hjemligt dansk mad indimellem alle de millioner af andre madmuligheder der udbydes i Bangkok.
Alt er gedigent og i orden lige bortset fra total ubetydelige ting som en elvandkedel som ikke fungerede og kun lunkent varm vand den første dag.
Ledelsen er også meget rosværdig, og der var ingen problem med feks. at få sen udtjekning, hvilket ikke altid kan lade sig gøre på andre hoteller uden at der skal betales ekstra. Sådanne ting gør at man føler sig værdsat og det gør at man har lyst til at komme igen.
Kan kun anbefales på alle måder og vi takker for god behandling.
Linda & Christian