Was a great team/service pre-Jacuzzi link up (which is what I own), but now perfect! Mat Norris is one of the two people they normally send and nice to have a friendly face, that always goes above and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Sean Law and his partner came to service our hot tub that had not been used for several months due to the bad weather. My husband had an accident, so we couldn’t clean the hot tub, and decided to p... Voir plus
L'entreprise a répondu
⭐️⭐️⭐️⭐️⭐️ Vinny and Brandon did a fantastic job on our swim spa repair. They were professional, friendly, and clearly very knowledgeable. They took the time to explain everything they were doing a... Voir plus
L'entreprise a répondu
We got Shaun back for Spa service. He was prompt, friendly and very professional. He listened to my queries and addressed those issues. We need a replacement jet which he is looking into. Left in good... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The UK's leading Hot Tub and Swim Spa Supplier. We are a family operated business with over 60 years combined experience in the industry. We are proud to say that we have more positive testimonials than any other hot tub or swim spa company in the UK. Our teams have received multiple UK & European Awards to validate your trust in us. We welcome you to visit our home, The UK Showroom of the Year 2016-2017, and discover how you can improve your leisure time, health and lifestyle. As one of the largest showrooms in the UK with 70% undercover we look forward to meeting you, 7 days a week.
Coordonnées de contact
Maidstone Road, DA14 5BQ, Orpington, Royaume-Uni
- hottub-swimspa.com
5,0
Excellent
397 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Tracey was really helpful
Tracey was really helpful. Helped with all my chemical needs
30 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Many thanks Matt for this 5* review. We thank you for your valued custom and hope your hot tub is providing you with everyday happiness. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey recommended buying a larger…
Tracey recommended buying a larger quantity spa scale inhibitor, saved over £20; thank you Tracey! 😊
26 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Many thanks Jackie for this great review of our employee Tracey. Customer service is our number one priority, we are so pleased you received great advice. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Wonderful service very helpful Tracey…
Wonderful service very helpful Tracey amazing great advice
21 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Joanna for this positive review of our service and team member, Tracey. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
We purchased our hot tub from here…
We purchased our hot tub from here during Covid always come back for essentials and great service from Tracey
15 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Many thanks Karen for this lovely review. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey was very very helpful today
Tracey was very very helpful today
Very knowledgeable
Highly recommend
14 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Danny for your review, I will pass on your kind words to Tracey. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Réponse de The Hot Tub and Swim Spa Company
Thank you Josephine for this fantastic review. We are so pleased that our experience and expertise shines through! We are always happy to help, in-store, over the phone or via email if you need more advice in the future. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Réponse de The Hot Tub and Swim Spa Company
Many thanks Ana for this 5* review. We thank you for your valued custom and hope your swim spa continues providing you with everyday happiness. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
First time visitor
First time visitor. Tracey was super helpful and knowledgeable on chemicals!
13 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Louise for your review. We are delighted you visited us and our team-that is what we strive for! Please contact us if ever you need additional chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great friendly service as always
Great friendly service as always. Always use these guys for our hot tub and supplies. Tracey was very helpful as normal.
12 août 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you George for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Hot tub brilliantly serviced in less than 2 hours
Our hot tub has been laid up and neglected since Civid and Sean arrived bang on time and did a major clean up of all the pumps and pipes followed by a full wash of the inside of the tub and cover.He even did some rewiring to the control unit after our deck refurbisher had moved the tub without correctly installing the power cable. What a brilliant engineer this young man is. Faultless service to be repeated next year!
3 juillet 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you for this positive review our service and our engineer Sean. We are always more than happy to help. We hope you enjoy your newly serviced hot tub for the many months ahead! Best wishes, Christina Mantoura and the team
Excellent Service
For past few year we were thinking of buying a hot tub and when visiting the garden centre we popped in to just have a look and ended up buying one! Gill was fantastic and so helpful and discussed the different models and what was best suited for us as a family. On installation day, Lee came and set it all up and explained everything. Would totally recommend Hot Tub and Swim
Star Company for anyone wanting to purchase a hot tub.
30 juin 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Diana for this lovely review of our team members. We aim to make the whole process as easy and as hassel free as possible for you. We know that this new hot tub will bring many new memories of everyday happiness. If you have any questions in the future please contact us and we will be happy to help. Best wishes, Christina Mantoura and the team
Very good service from Sam great advice
24 juin 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Hollie for this lovely review of our team member, Sam. Best wishes, Christina Mantoura and the team
Great service!
The Hot Tub and Swim Spa Company have offered fantastic service through the entire process.
2 juin 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Lauren, we strive to make the whole process as easy and hassel free as possible. Best wishes Christina Mantoura and the team
New Swim Spa
We recently purchased a Swim Spa from Gil and the team. We can't recommend them enough, they are so professional and take pride in everything they do. We have had various tradesman on site over the last 12 months and they are head and shoulders above everyone else. We loved them and their work so much, we got them to complete our whole garden restoration and we couldn't be happy. Big thanks to Theo, Gil, John, Lee and the entire team.
24 mai 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Russ for this 5* review of our team and our service. We are so pleased that we could make the whole process as professional and hassle free as possible for you. Please do get in touch if you need further advice in the future. Best wishes, Christina Mantoura and the team
Réponse de The Hot Tub and Swim Spa Company
Thank you Julian for this 5* review. Best wishes, Christina Mantoura and the team
Unbelievable customer service
Unbelievable customer service - always on hand to support, guide and service. Sam Baker is incredibly efficient. Strongly recommend the company, product and service plan!
31 mars 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Jamie for this lovely review of our employee Sam. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura and the team
Great service from Sam after all these…
Great service from Sam after all these years.
17 mars 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Jemma for your ongoing custom and your review. Best wishes Christina Mantoura and the team
Great service
The guys that come to service are always friendly and helpful, they did a great job of taking the cover off and jet washing both sides.
2 mars 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Jess for your lovely review and continued custom. We hope to assist you in the many years to come. Best wishes, Christina Mantoura and the team
Fantastic service as always
Fantastic service as always. We purchased a hot tub 2 years ago and have just had a sauna installed. Excellent customer service from Tracey, Christine and the team. The fitters were great and done a 5 star job it’s all perfect. Highly recommend to anyone. Thanks again 5 ⭐️ ⭐️ Maria & Steve
1 mars 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you for this 5* review. We thank you for your valued custom and hope your hot tub and sauna are providing you with everyday happiness. Please if you need to get in touch we will gladly assist you. Best wishes, Christina Mantoura and the team
Fantastic service again 5 ⭐️
Fantastic service again from Tracey and the Team at Hit stub and Swim Spa Company. We purchased a hot tub two years ago but have just had a sauna installed and it’s perfect. Amazing customer service and the fitting team are second to none. Would highly recommend to anyone thinking of a purchasing. 5 ⭐️ ⭐️
1 mars 2023
Avis spontané
Réponse de The Hot Tub and Swim Spa Company
Thank you Maria for this 5* review. We thank you for your valued custom and hope your hot tub and sauna are providing you with everyday happiness. Please if you need to get in touch we will gladly assist you. Best wishes, Christina Mantoura and the team
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