The lady that treated me was careful and considerate. She kept close attention to my comfort during the treatment and ensured that the final result was successful and complete. I will look forward to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Everything was really efficient and professional. I was impressed with the service and I would recommend the House of Hearing.
L'entreprise a répondu
Always had excellent service from Daniel and the staff. Our appointments we re-scheduled twice but it still all worked out for us. Daniel is so lovely and caring and I would recommend house if heari... Voir plus
L'entreprise a répondu
Excellent service! Very patient attentive caring staff. Thanks so much. JG
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Coordonnées de contact
51 Bank Street, TD1 1EP, Galashiels, Royaume-Uni
- 01896 755 474
4,6
Excellent
45 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
i was seen by Maria to fit and pair my…new mould.
i was seen by Maria to fit and pair my new mould and every thing is perfect. new mould fitting just great and not moving. Thank you very much
18 septembre 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Raymond. We're glad to hear that you feel well supported by the team for your new moulds. Please let us know how you get on and we look forward to seeing you again soon.
I would recommend the House of Hearing.
Everything was really efficient and professional. I was impressed with the service and I would recommend the House of Hearing.
22 septembre 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Mike. We're glad you had a positive experience with us in Galashiels and we look forward to seeing you again soon.
Excellent service
Excellent service! Very patient attentive caring staff. Thanks so much. JG
17 septembre 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Patricia. We're glad you had a positive experience with us in Galashiels and we look forward to seeing you again soon.
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Maureen.
A very positive experience
The lady that treated me was careful and considerate. She kept close attention to my comfort during the treatment and ensured that the final result was successful and complete. I will look forward to going again as and when the need arises and look forward to a cheerful welcome.
17 août 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Robin. We are so delighted that you're pleased with the care you've received and we look forward to welcoming you back to the clinic again soon.
Very helpful and professional staff.
Very helpful and professional staff.
There are no delays with appointments.
13 août 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Sandra. We're glad to hear that you had a positive experience with us in Galashiels and we look forward to seeing you in clinic again soon.
excellent service
Always had excellent service from Daniel and the staff. Our appointments we re-scheduled twice but it still all worked out for us. Daniel is so lovely and caring and I would recommend house if hearing Galashiels without a se I d thought.
4 août 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Elaine. We're really pleased to hear that you continue to receive such a high standard of care from Daniel and our Galashiels team. Your kind recommendation is very much appreciated!
Excellent service and advice and no…
Excellent service and advice and no sales pressure after my hearing test: a good experience.
25 février 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review. We're glad to hear you had a positive experience with your hearing test and that you found the information useful. ^CW
Great experience at House of Hearing…
Great experience at House of Hearing very friendly, put me at ease, knowledgeable and very kind
25 février 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Brian. We're so glad to hear that you had a positive experience with us in Galashiels. ^CW
My appointment was made for my…
My appointment was made for my convenience.
The appointment lasted all of 5 minutes.
If I had read the instructions on how to connect my phone to my hearing aids the appointment wouldn't have been needed.
I was seen by an audiologist on the time appointed. Great service.
27 février 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels and that we managed to get you reconnected promptly. We look forward to seeing you again soon. ^CW
Thank you for prompt help
The staff at the Galashiels branch of House of Hearing are always friendly, welcoming and efficient. I left my Sound Clip with them one afternoon, and was offered an appointment the following day to reacquaint it with my hearing aids, and to remind me how to use it. That was very helpful and reassuring.
25 février 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Galashiels and that you enjoyed your SoundClip demo. Please do pop in or give us a call if there is anything else we can do to help. ^CW
Excellent service
Excellent service. Very friendly. A real difference now that the wax has been removed. Highly recommended
3 mars 2026
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels. ^CW
Terrible customer service service poor quality product
We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality
3 mars 2026
Avis spontané
Réponse de House of Hearing - Galashiels
We are very sorry to hear you feel let down and frustrated, our aim, as stated in our conversations with you last week, is very much to reach a solution and to get your husband hearing well again.
We will try to contact you again but please contact us on 0131 220 1220 and we can work to resolve the outstanding issues as soon as possible.
Kind regards,
The House of Hearing team
can hear again
Thank you, Mara, for such an easy, comfortable and effective procedure. Friendly and informative.
Wonderful result: can hear again. :)
Thanks
13 novembre 2025
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave us a lovely review. I'm glad you were able to find the right support with Mara and the team and we look forward to seeing you again soon. ^CW
Highly professional staff
Highly professional staff, very friendly, warm and welcoming.
They all make every customer count. Thank you to all the staff.
29 octobre 2025
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for taking the time to leave us a review, Ben. We're glad you found the right support with us and we look forward to seeing you in clinic again soon. ^CW
Friendly service!
I was traveling throughout Scotland and needed new filters for my hearing aids ! I looked up Hearing Services in Galashiels while there. Lynndee immediately took care of my problem and sent me off with enough filters so I wouldn’t have a future problem! Friendly and kind!
6 octobre 2025
Avis spontané
Réponse de House of Hearing - Galashiels
Thank you for your lovely review. We're so glad we were able to help and provide some relief. We'll be sure to pass this on to the team in Galashiels. ^CW
Daniel made it great
8 juin 2025
Réponse de House of Hearing - Galashiels
Thank you for your review, Sylvia! We'll pass on your kind comment to Daniel! ^CW
The perfect audiologist!
I never used to looked forward to audiology appointments before, but I genuinely look forward to my appointments with Daniel because, as a hearing aid user himself, he totally 'gets it'. His personal experience coupled with his expert knowledge makes him the perfect audiologist!
11 avril 2025
Avis spontané
Réponse de House of Hearing - Galashiels
Thanks for your review, Angie. I'm glad to hear that Daniel was able to offer you the right support. We look forward to seeing you again soon! ^CW
Réponse de House of Hearing - Galashiels
Thank you, Jill! ^CW
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