I ordered my items and payment was made, taken out of my account and a couple of days later an email arrived saying my items were bring refunded. No reason given. I've emailed the customer service des... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
House of Mosiacs dealt with my order very efficiently and helped me overcome some difficulties with the delivery (which was not their fault). It was an excellent and personal service. The tiles arrive... Voir plus
Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... Voir plus
What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.
Coordonnées de contact
30 Avenue Rd, AL1 3QB, St Albans, Royaume-Uni
- 01727839920
- enquiries@houseofmosaics.co.uk
- houseofmosaics.co.uk
3,6
Moyen
474 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good quality product
Good quality product, great design, well packaged and fast delivery. ⭐⭐⭐⭐⭐
10 décembre 2025
Not the best- I would avoid
Not the best- I would avoid. Ordered sample tiles which were so poorly packaged that I ended up with broken bits of glass all over the floor when they were put through my letterbox! I emailed the company a few weeks ago to say the samples arrived broken and I’ve still had no reply. Very poor customer service. Save your money ( even on the samples) and shop elsewhere.
3 novembre 2025
Avis spontané
Still waiting for refund
Ordered wrong item, cancelled order immediately ... Week later still waiting for refund.
Has been reported as fraud to bank
3 novembre 2025
Slow delivery & Customer Service
Order still not received and no reply to email one week after ordering. Website states "dispatched the following working day" and delivery timescale 3-5 working days. Order hasn't even been dispatched. Very disappointing.....
21 septembre 2025
The glass and quartz samples i ordered…
The glass and quartz samples i ordered arrived broke and cracked. Packing could have been alot better rather than rolled in some bubble wrap. Lovely tiles. When will they be back in stock so I can place an order ? 🤞
31 juillet 2025
Réponse de Houseofmosaics
Thank you for sharing Hazel, I can confirm that the damaged 2 x sheets out of the overall delivery have been replaced. Thanks, HoM Team
Great service
Great service. Arrived day after ordering very impressed. Good quality tiles too.
29 juillet 2025
Not Great
Only had acknowledgement of order, no delivery details 4 days later!
Still waiting to hear if order is being dispatched, so far very poor communication
26 juin 2025
Beautiful tiles, using them for a full lenth mirror. Going to look stunning eally fast delivery and well packaged.
Really fast delivery and well packaged.
13 juin 2025
They arrived so quickly !
They arrived so quickly !
I was re-ordering tiles to match those bought two years ago. Very pleased with the whole process and they arrived so quickly - which for our location is rare !
13 juin 2025
We love our mosaic tiles
We love our mosaic tiles! We ordered the samples first then chose from those and ordered what we needed. The calculator really helped us to know how many we needed and they arrived the next day. Brilliant service!
7 mai 2025
Tiles were exactly as I wanted
Tiles were exactly as I wanted. Arrived in perfect condition and so pleased I have ordered more straight away. Thanks.
5 mai 2025
Got exactly what I ordered at the price…
Got exactly what I ordered at the price I expected, delivered in good time, efficiently, well packed and lovely quality - I have no hesitation in recommending this company
3 mai 2025
Kept us fully informed of despatch etc
Kept us fully informed of despatch etc. . Well packaged and used DPD who provide reliable delivery. Tiles are lovely , thank you.
3 mai 2025
Excellent service for tile samples
really good price for samples so I could check colours size etc
fast delivery
very please with service
11 avril 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.