Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely worst website and biggest liars, the website showed " next day free delivery " and after almost 2 weeks of waiting still nothing. Dont recommend and i advice anyone to never ever use th... Voir plus

Noté 5 sur 5 étoiles

Wanted to buy an electric mountain bike a couple of days before xmas tried a few websites but could only deliver after xmas. ordered one at hoverboard pro before 2pm on the 18th dec and it arrived fr... Voir plus

Noté 5 sur 5 étoiles

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Voir plus

Noté 4 sur 5 étoiles

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Hoverboard

Bit early to give honest opinion yet. Maybe when the rest of my order turns up, I may give more stars. Disappointed my package was not chased up so I could have the one I ordered.

28 mars 2023
Noté 5 sur 5 étoiles

Great customer service

Really easy to deal with, came quickly product seems great. Customer service responded fast and professionally when I had a slight issue and had to contact them via messenger.

26 mars 2023
Noté 1 sur 5 étoiles

It's pure scam

It's pure scam. Fake not working devices they sell. No contact after. Now I'm going to use my bank to try my money back and notify other services about! Stay away from!

24 mars 2023
Avis spontané
Noté 1 sur 5 étoiles
Logo de Hoverboardpro

Réponse de Hoverboardpro

Hello Jill, we apologies for the delay caused, your order was sent on time and there was delayed from royal mail, i will be happy if you can contact us if you still need help about resolving the issue and you review experince.

Noté 1 sur 5 étoiles

Ripped off! Company ignores and doesn't answer messages or calls!

I bought it without reading reviews- my fault.. Now I am with faulty board- opened tried and tried to charge- never charged and company is not available via phone, stopped responding to messenger messages after I reported problem... Avoid at all cost. Go to reputable company.... Their return policy? No details on how to return goods.

28 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

One week later !

Today is 9 March
I have not yet received my parcel

2 mars 2023
Logo de Hoverboardpro

Réponse de Hoverboardpro

Hello Mohsen, we apologies for the delay caused, your order was sent on time and there was delayed from DPD, i will be happy if you can contact us if you still need help about resolving the issue and you review experince.

Noté 5 sur 5 étoiles

when looking for the e scooter i wanted…

when looking for the e scooter i wanted the so many web site that had good prices but when i came across hooverboard pro bye advert i was happy to see a awesome price that was so much cheaper than the other company. At first i was bit worried because when i placed my order they took the money i didn't get confirm email for about week so i was a little bit concerned if they was a true business. But part from that i got my e scooter the day before the original date and day so Im very happy with this company.

26 février 2023
Noté 2 sur 5 étoiles

E scooter came re boxed by dpd ad it…

E scooter came re boxed by dpd ad it had been opened not damaged opened amd the scooter has been used the lcd display was in bits which i fixed myself and thr spare wheel doesnt even match so went online dnd spoke to a very very rude assistant

15 février 2023
Noté 5 sur 5 étoiles

Hoverboards

The level of service from these guys were second to none. They communicated with me from start to finish. I cannot recommend these enough. A+++++++

23 décembre 2022
Noté 1 sur 5 étoiles

Item was faulty when it arrived

Item was faulty when it arrived. These things happen. After care/ customer service is shockingly slow. Item returned 3 weeks ago and they have not got back to me with a solution. I would not use this company again

1 novembre 2022
Noté 1 sur 5 étoiles

Useless. 3 batteries haven't worked.

I bought a Hoverboard as a present for my sone in Xmas 21.
When opened on christimas day it didn't work. Battery constantly beeping.I emailed the company who told me that the battery was the problem and sent me a free new battery.
It worked for a while OK.
In August, the battery started constantly beeping. I emailed the company who told me it was my fault that hadn't charged the battery frequently enough.
I bought a new battery in Sept, as it was past the company's 6 month battery warranty.
The company reccomendation was to keep the battery plugged in at all times unless using.
It lasted for 4 weeks and despite being constantly charged in the plug, the battery didn't work.
I've bought a new hoverboard for my son for this Xmas from another company and my wife felt I should add a review to stop others buying this product.
Waste of money.

25 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

hover board Samsung battery

I purchased the hover board Samsung battery and I’m very happy it works in my old hover board so thank you, also customer service was really good with me when I queried where it was after it didn’t turn up on the day it said, it was quickly sorted and received the next day :-)

11 novembre 2022
Noté 1 sur 5 étoiles

Used damaged and now blocked from…

Used damaged and now blocked from website.
I have purchased a hoverboard which arrived with damage to the wheels and the box was all damaged
I have attempted to use the link they sent in one of the emails to contact them which shows they have blocked my IP address and I tride to go onto the Web page but I can't access the site.
Real scam alert for everyone.
They have sent a low grade Chinese hoverboard for top price and blocking users as soon as they can.
DO NOT USE THIS SITE hoverboardpro.co.uk

11 novembre 2022
Avis spontané

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