Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely worst website and biggest liars, the website showed " next day free delivery " and after almost 2 weeks of waiting still nothing. Dont recommend and i advice anyone to never ever use th... Voir plus

Noté 5 sur 5 étoiles

Wanted to buy an electric mountain bike a couple of days before xmas tried a few websites but could only deliver after xmas. ordered one at hoverboard pro before 2pm on the 18th dec and it arrived fr... Voir plus

Noté 5 sur 5 étoiles

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Voir plus

Noté 4 sur 5 étoiles

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I wanted to cancel my order even though…

I wanted to cancel my order even though it had been processed. It was all ready for collection by the delivery company but as it hadn’t been picked up yet, they were able to cancel the order and gave me an immediate refund. Excellent service.

18 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Very bad customer service

AVOID!!!! Update.. they asked me to return the hoverboard and kindly paid for postage. This was 2 weeks ago and they still haven’t confirmed they’ve got it or what they are doing? Sounds like they’ve LOST THE HOVERBOARD and now won’t return my messages! Very bad customer service. Still waiting for a response from 3 emails sent!! Hoverboard has broken twice now and we just want our money back. They did fix it the first time, but we had to pay for postage, and now they’re just not responding at all.

10 juin 2021
Avis spontané
Logo de Hoverboardpro

Réponse de Hoverboardpro

Hello beth,

Apologies for the delay, All your emails went to our spam inbox, one of our team has contact you with the return label, you have beena good customer for the past year, we looking forward to help you resolve this case.

Thanks

Noté 2 sur 5 étoiles

I messaged company before ordered the…

I messaged company before ordered the cart
And gave my parents caravan address
They said it would be delivered the next day when in fact after i placed the order it wasnt actually delivered for 5 working days

10 juin 2021
Logo de Hoverboardpro

Réponse de Hoverboardpro

Hello

We have seen that you have left us a negative review which we are not happy about it. You placed order with us on the 3rd, around past 1 but the courier driver did not show up as we don’t have power over them. We had to drive 45 min to help you drop off the parcel direct to there depot . It takes time to get your order out and we have to test your order to make sure they are working perfect. It was sent out on Friday 4th, most courier don’t do weekend delivery but we make sure it was delivered on Monday morning for as we even paid over £15 to make sure you get it in the morning.

I will be glad if you can change your review to 5 star for us.

Thanks.

Noté 1 sur 5 étoiles

It has used mark and the box is not…

It has used mark and the box is not packed properly. The Bluetooth is not working and even the battery.

9 juin 2021
Logo de Hoverboardpro

Réponse de Hoverboardpro

Hello Sau, Kindly get in touch with us asap so we can investigate the issue and arrange replacement for you .
thanks.

Noté 4 sur 5 étoiles

My daughter loves her new hoverboard…

My daughter loves her new hoverboard and go kart attachment.

Minor moans: The horizontal slots that the Velcro straps go through to attach the kart to the board are too narrow and will fray beyond use sooner rather than later.

The LEDs on one wheel arch stopped working after a day.

Apart from that, it seems good quality and we struggle to get her off of it.

23 mai 2021
Noté 5 sur 5 étoiles

Best in town

A very good, honest and successful company for sales of hoverboards, the staffs are patient and understanding and the products are safe, secure, has good quality with a very good price. I'll recommend it to anyone. Really a pro🤜

15 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

First rate from start to finish

The service from these guys is first rate!
They knew I needed the board and cart quickly for my grandsons 10th birthday after being let down previously by another company.
I ordered it at 4:30pm and it arrived as promised at 9:30am the next day!
Throughout the process, the guys kept me up to date with tracking details, photos of packing slips etc and links to the delivery company.
They then checked that I had received the item and that I was happy - Which I was - Obviously!
I can't fault them, I will definitely either use them in the future or recommend them to those who need their services

30 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

DON'T USE THIS COMPANY

DON'T USE THIS COMPANY
Hoverboard lasted just over a week before stopping working. Company impossible to get hold of - doesn't answer phone calls or emails. Untrustworthy - avoid! Will be taking this further.

27 avril 2021
Avis spontané
Noté 2 sur 5 étoiles

Items recieved in expected…

Items recieved in expected parameters..Initial impression,items unprofessionaly packed.opening the first package confirmed initial impression,suspected these goods were repackaged returns.The polystyrene packaging broken off in places,accessories jumbled around in the box,also three recessed shapes in the polystyrene not clear what they held and appeared there were no proper manuals..very disappointing as this was a promised birthday present with no time to return to suppliers..
Opening the second package revealed the same,items loose jumbled in the box..intention to complain to the seller,not yet done due business pressures..

26 avril 2021

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