Howdensinsurance Avis 

Only getting one star because there isn't an option to give zero.Ever since our broker was bought out by Howden's they have been worse than useless. we have been asking for weeks to insure a new premises we take over this week, just a continual tale of holidays, personal problems and excuses. do yourself a favour and go elsewhere.

Oliwer @ Howdens has been great for this years renewal, we have had our Camper insured with Howdens for 4 years now and they have been good to deal with. Their insurance renewals are not usually out by the market much at all and they do their best to get to a price that works for us both which I appreciate.

Hopefully I never have to claim, but everything else I have had to do through them has been great.

Will continue to use Oliwer if the premiums are competitive as the service has always been good.

The only negative thing is they operate the same hours as most people work, 8-5, you can catch them on a Saturday morning though which is good.

Callum Frost at Howdens insurance.co.uk at Altrincham was incredible, not only did he provide an excellent service but he also took the time to explain my car insurance renewal in detail. His commitment to ensuring I was satisfied throughout the process was remarkable, he was very friendly and very helpful throughout and made the process smooth. Callum saved me just under £115, I was going to go elsewhere for my renewal but even though the cost was slightly more than online insurance I decided to stay with Howdens Altrincham after the personal service that I received from Callum. Please thank him for his excellent service and give him a Gold star 🌟.

Despite having a poor experience when first changed from A-Plan to Howdens and I parted ways 2023 due to their poor customer value after many years as their customer I am pleased to say I am now a customer once again thanks to Kyle whom took on board my past experience and has been nothing but attentive and patient with my initial enquiry. Kyle has looked after my personal & business requirements for car insurance keeping me informed all the way via email and telephone. I recommend this company 100%. Thank you.

When we needed our cracked car windscreen replacing urgently as we were due to go on holiday, Ted Nicholas at the Leamington Spa branch provided us with a professional service, persevering patiently to get us booked in much more quickly (next day) than at the time we were first offered, which was 9 days hence. An all-round good service. Thank you, Ted.

I’ve been with howdens a few years now
Staff always happy to help .
Very professional will do there best to get you good value for money .
I would say give them a call
Give them a try
All my family use them now
Nice one howdens 👍👍👍

I have been a Howdens customer for nearly 30 years but after today never again! I rang for a quote for my new car their quote was ridiculous £770 (I am 62 years old full no claims) And to add insult to injury they are charging me £50 to cancel my policy! From of a policy that cost £340 just 5 months ago I’m getting a £76 refund!!!! I went onto Compare the Market got my insurance for £340 WITH AA cover! So the moral of this tale is shop on line don’t trust a business you have been loyal to over many years as it really doesn’t pay! Howdens deserve to go out of business and I hope they do and won’t rip people off anymore!

Spoke to Jack Evans @ Southampton today and very clear and helpful on finding the best policy on my home insurance for the best price.
Many thanks A*****

Very good service by Stephanie Arthur at the Evesham office.
She worked really hard for the information I was happy with.
Well done

Motordirect branch of Howden insure our Motorhome. All the staff I have dealt with have been helpful. The phone is answered quickly. I have spoken with Kelsea and both Vicky’s. They answer all questions clearly and nothing is too much trouble to explain.

Excellent customer service. Dealt with Kesh who went out of his way to help and nothing was a problem which is rare nowadays.

I spoke to Frankie who was very helpful and informative. He was very patient with me and explained the policy details. Would definitely recommend Howdens and I will be speaking to Frankie again for a quote when my car insurance is due for renewal

Great service from Ashlee, highly recommended for van insurance

Our campervan insurance is due and just had a lovely chat with Kerry,(Witney branch) managed to keep the costing low with only a £60 increase from last year. Superb service and highly recommend them

I had an excellent personalised experience renewing house and car insurance. I dealt with Daniel Foot and James Gilmour who took the time to understand me and explain the options. Furthermore, i got a call back from James concerning an issue involving home insurance and I was bowled over by this personalised attention to detail.

Easily renewed my home insurance. One call from James Gilmour - Thatcham, and was quickly processed and all docs sent through. Thank you.

Had an amazing experience dealing with zack Mills from the sales department. Not pushy, very helpful and polite. Got me a great price I will recommend to all my friends.

Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid policy, you really need to check their terms and conditions on admin charges, they are eye watering. This will include adding drivers, removing drivers, moving house. Be aware.

Excellent price on my T6 camper. Thanks to Bradley for a superb service.

Many thanks to Ryan for excellent service when I needed to choose new home insurers recently. He listened carefully to my concerns, found me the right policy and was a pleasure to deal with - strongly recommended!