Resolution Law Avis 208

I had no bad experiences at all. Everything was smooth… Long process but smooth..
I had Rachel as my solicitor as I probably have over 100 emails from her going back and forth with details about everything so can’t fault communication. I understand things can get busy and the may be bigger priorities so I wasn’t frustrated with the time scale
Of things. I knew it was getting some in the back ground. Everything came to a great ending plus some extras so I can’t fault it at all.
I would probably use again if the time arises and would ask for Rachel to represent me.

Thank you so much for you help and professionalism in dealing with my claim and quick conclusion. The Solicitor acting on my behalf was excellent and helpful in answering questions and always very prompt replying to emails and had many years experience dealing with cases like mine

I would like to thank Lucy for all the help and support she provided throughout my case. She was very helpful, professional, and always took the time to explain everything clearly to me. Lucy was supportive from start to finish and made the whole process much easier for me. I truly appreciate her hard work and dedication, and I’m very grateful for everything she did to help me. Thank you, Lucy.

Over the past year, our company has worked with Resolution Law, and the service we have received—particularly from Danielle Maddison—has been exceptional. Danielle consistently demonstrates a high level of professionalism, efficiency, and attention to detail in every matter she handles.
Her proactive approach and commitment to ensuring each case is followed through to completion has made a significant difference to our uninsured loss recovery process. Communication is always clear, timely, and reliable, which provides great confidence when managing claims.
I would have no hesitation in recommending Danielle Maddison, and her team to any business seeking expert assistance with uninsured loss recovery. The level of service she (Team) provides is outstanding and she is an absolute pleasure to work with.

From start to finish I’ve had a very positive experience following my accident extremely professional though out the entire process and kept informed at every stage, communication was clear and timely which gave me real peace of mind I would highly recommend their services Lucy and the team have been amazing

To be Honest, this company and its employees made me feel totally at ease and supported through every step of the process, advise and guidance was very welcome during some very daunting times, and they acted extremely professional and courteous at all times. I cant rate these enough.

Nicola Jeanrenaud was recommended to me by a previous firm following a multi injury no fault road traffic collision in which they were unable to act for both myself and my husband. From the outset, Nicola was caring, considerate of my injuries and wholly supportive. She progressed my case throughout with efficiency and great knowledge. I was very impressed with the way Nicola always responded to my emails and telephone calls - same day if she was in the office and if not I was kept informed and received a timescale on response which was always speedy. She chose the experts to report on my injuries well and with consultation with me. Nicola knows her subject well and gave me a good indication on likely range of settlement. When I was unsure (no reflection on Nicola) she arranged conference with Counsel which was a very helpful and constructive meeting at her offices with Counsel on a big screen teams meeting which felt like Tom was in the room. After Counsel confirmed a similar range of settlement Nicola was careful to take full instructions and then negotiated well, not just relying on correspondence but opting to "take the bull by the horns" and make a detailed telephone call to the Insurer's legal team. I feel this really aided progress in my case by narrowing issues in a conciliatory manner. Most of our dealings were by telephone and email as I am out of the area, but on occasion when I visited the offices I was well received, nice Reception staff and a warm welcome. I cannot recommend the professionalism of this Firm and Nicola in particular highly enough!

Having taken my case Rachael Jones has dealt with it extremely effectively , giving me guidance and advise all the way if it’s on the phone or though email it’s been very efficient and in manner that I was extremely happy with thanks again tonRachael and the team

Charlie was extremely helpful during the whole process, happy with the service I received from resolution law

Excellent service from Georgia Sharrock. I had my cased originally handled by another firm, not a good experience, but Resolution sorted it in a prompt and efficient manner. Thank you so much for your efforts.

Adrian McGurk took over my case after about 12 months into it due to my original solicitor leaving, and I noticed a big change and movement when he took over. He helped push things along,kept me informed of every step wich you need in such a long case like mine. My case was not a easy one either nearly 4 years it took and I settled just before court and what I will say as advice to anyone with more of complex case, it is long process but this company will get you over the line and I trust they will bring a closure. I can't deny it has been stressful few years but i can now enter 2026 with this page closed now and move on in life. So thank you so much resolution law

I cannot recommend Joanne Milford of Resolution Law highly enough. She is absolutely brilliant.

Throughout a very long case, Joanne’s communication was excellent, she kept me regularly updated. She was always on top of everything and made clear and well judged recommendations that helped achieve a very good outcome,

Joanne is extremely professional and demonstrated vast knowledge of the area of law relevant to my case. During this time she was also friendly, approachable, supportive and understanding in what was at times a very stressful situation.

Joanne was also friendly, approachable, and supportive. I’m extremely grateful for her guidance and professionalism and wouldn’t hesitate to recommend her to anyone needing a solicitor.

Thank you once again Joanne.

Just wanted to say thanks to Laura Cloney for making my situation so much easier for me Laura has firing on all cylinders with my claim and I just wanted to praise her for all the work she has done with me

Fantastic all through my claim Charlie Seymour kept in touch through out and help me get the best result ...much appreciated resolution law & Charlie

Merry Christmas to you all

Kind regards adam

Georgia has been absolutely incredible throughout my entire claim process! From start to finish, she handled everything with such professionalism, clarity, and genuine care. She kept me updated at every stage, explained anything I didn’t understand, and made what could have been a stressful situation feel completely manageable.

Nothing was ever too much trouble for her, and her communication was always quick, helpful, and reassuring. It’s rare to come across someone who is this efficient and this kind — Georgia is a credit to the team.

I couldn’t be happier with the service I received. Thank you, Georgia, for making the whole experience smooth and stress-free!

This could of likely been a 5 star review if the claim had started like it finished. Over the last few years it has proved harder than ever to get non fault claims resolved without going through a company that inflate costs and ultimately push the cost of insurance up. Danielle finally managed to get it resolved for us.

I would highly recommend Luke Winnington for his outstanding work as a paralegal. He handled my recent claim with incredible speed and efficiency, sorting everything out far more quickly than I had expected.

I would like to thank Joanne Milford for her support and help in dealing with my claim. She has been compassionate, kind, professional and thorough and has helped guide me through a difficult process whilst suffering with ptsd as well as emotional and physical distress. I would highly recommend using Resolution Law.

Excellent experience. Kept fully informed of progress, easy to understand information provided. Great advice leading to a successful resolution.

Very helpful, fast replies
Understanding and amazing all in all.
Couldn’t have had anyone better.
Thank you