Met at the door and directed to the correct area and left to browse until we were ready. Tried several different designs of chair, different fabrics and different motors. Suzanne told us of th... Voir plus
Établissement
Changer d'établissementDutton Court, Chainbridge Road, NE21 5ST Newcastle-upon-Tyne, GB
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My Mam needed a new chair and Tim (HSL) was able to make recommendations that were honest, knowledgeable and extremely helpful. We didn't feel pressured in any way and were very pleased with the outc... Voir plus
Very friendly, helpful staff. Nothing was a bother to them. All staff members had plenty of patience and very happy to explain the different benefits of their products.
My experience in the store with Amanda was very good the same as it was when I purchased a chair in 2024 with her help and understanding of what I needed. I don't receive delivery of my bed until ar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - Newcastle-upon-Tyne
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Coordonnées de contact
Dutton Court, Chainbridge Road, NE21 5ST, Newcastle-upon-Tyne, Royaume-Uni
4,9
Excellent
172 avis
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amazing staff and products
the staff in newcastle shop were amazing i was in shop for over 2 hours they were very efficient and caring knew exactly what i needed after asking me some questions and allowed me to try the chair i picked for a good hour while having tea so i knew it was right they were so friendly and put me immediately at ease can’t thank them enough and can’t wait for delivery of my chair
18 mars 2025
Great Service
The men were very friendly and efficient- very polite and did a great job delivering my new chair
1 avril 2025
Avis spontané
Can't say enough about the quality and service!
My mother's new chair was delivered today and I can't say enough about the service she received. She received a phone call about 40 minutes before they arrived. And 2 men brought the chair in, moved her old chair and kept it plugged in so she could be seated comfortably while the new chair was installed. While one man got the new chair set up and helped mum learn the remote (she is visually impaired), the other man waited outside. The men were patient, and unhurried
Mum loves her new chair and is so much more comfortable than she was in her old one.
31 mars 2025
Avis spontané
Super Service
The shop staff were very professional and helpful.
Everything they said would happen did, in exactly the stated time frame .
The delivery team of Paul and Jon were terrific, cheery punctual and extra helpful .
This is clearly a company that cares about its customers experience.
Clearly a company you can trust
28 mars 2025
Avis spontané
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