Well looked after by Jane. Not rushed but patiently discussed various sofas and chairs, also materials. Advice on best for our comfort. We haven't received our furniture yet so can't offer any inform... Voir plus
Établissement
Changer d'établissementAmsterdam Way, NR6 6EP Norwich, GB
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Lisez les avis des autres
My Wife and I were greeted at the Norwich store entrance by a lovely lady Sales person who made us feel welcome with a genuine smile and welcoming voice. Throughout the process, which, by the way was... Voir plus
We had a very pleasant visit to the Norwich HSL store. We were greeted at the door by Hayley who cheerfully and knowledgeably showed us around the types of chairs we were interested in, explaining al... Voir plus
a quick response to my first contact, and a visit a few days later. My lovely consultants brought lots of information, and spent time with me to help decisions. They brought 2 chairs for me to try, an... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Fournisseur d'équipement pour personnes handicapées
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
À propos de HSL Chairs - Norwich
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Coordonnées de contact
Amsterdam Way, NR6 6EP, Norwich, Royaume-Uni
4,8
Excellent
74 avis
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Friendly helpful staff
The whole experience of buying the chair was great. The staff in the store were so helpful and knowledgeable and the delivery guys Ian and Paul were efficient and friendly.
1 décembre 2025
Avis spontané
Furniture sale and delivery
Service from beginning to end was excellent.
23 octobre 2025
Avis spontané
Really really impressed
Really, really impressed from beginning to end. A huge thank you to Hayley and Liam in the Norfolk team who were diligent and friendly and made the whole chair choosing experience for my 89 year old friend a lovely experience. Highly recommend! Xxx
20 octobre 2025
Avis spontané
I’m very pleased that I went to the…
I’m very pleased that I went to the Norwich HSL store. I now have the right chair for me. Thank you to Michelle, Nicole, Linda, Ian and Paul. Very good service and product all round.
8 octobre 2025
Avis spontané
Just had a second visit from Hayley &…
Just had a second visit from Hayley & Liam ( HV Norwich) and on both occasions found them very knowledgeable/ pleasant and helpful.
Ordered two riser chairs & settee, so if they arrive as planned we will recommend HSL Norwich to our friends.
7 octobre 2025
Avis spontané
Brilliant service from start to finish
Brilliant service from start to finish. Staff at Norwich showroom were great. Delivered by Carl and Lee today, who were able to deliver a day earlier than planned. Friendly fast and efficient. Delivered without a hitch. Chair is beautifully finished and comfortable. Will recommend to others. Thank you
29 septembre 2025
Avis spontané
Very happy customer!
Hayley and Liam were very helpful and accommodating, assuring us in selecting the right sized chair and set up. The home visit, they were very friendly and made it fun to choose. I would highly recommend this service to family and friends. The gentleman who delivered the chair was very helpful, considerate and polite.
23 juillet 2025
Avis spontané
Delivery drivers were very professional…
Delivery drivers were very professional and the whole experience with HSL has been faultless
22 septembre 2025
Avis spontané
Excellent service
Excellent service. Staff at Norwich Branch could
not have been more knowledgeable, kind and
helpful.
I am very pleased with my Recliner chair.
5 août 2025
Avis spontané
Recliner for Mum
From brilliant and attentive advice from knowledgeable sales people in the Norwich showroom, to checking delivery time with Customer Support, to the quality of the hand-built chair and finally with Carl and Damion the delivery and installation team, this is a high quality experience and service. As my mate in York would say “That’s proper Yorkshire my Friend”. And a comfortable and stylish chair for my 91 year old Mum who’s a very happy customer!!
5 septembre 2025
Avis spontané
A professional experience
Excellent compassionate service from enquires through customer services to the home visit by Liam & Jane both of whom were polite, friendly & knowledgeable, answering concerns & offering alternatives. Their help was particularly useful in guidelines with the chair fitting to suit our individual postures.
Information regards delivery, possible cancellation & removal of existing furniture was also provided
Altogether a worthwhile & professional experience.
20 août 2025
Avis spontané
New Chair Delivery
The delivery team of Paul and Jon called a couple of hours before delivery to make sure all was well for an earlier than booked delivery and we were more than happy to accept. The guys unpacked the chair and brought it into the house and the room it was going to occupy.
They assembled the chair and explained all of the functions, gave us the care kit and welcome pack. All packaging was removed by the guys and they were always polite and helpful. A truly 5 star experience.
11 août 2025
Avis spontané
Very comfortable chair, excellent delivery.
The chair was delivered today by Damian and Carl P. It was exactly as ordered and is extremely comfortable. The delivery was carried out with utmost courtesy. They even moved another chair to another room to make room for it
28 juillet 2025
Avis spontané
Superb Service
Delivery today of my Stressless Chair...
On time unpacked and rubbish cleared.
Thanks Ian & Paul.
15 juillet 2025
Avis spontané
Knowledgeable helpful friendly staff
Knowledgeable helpful friendly staff, making sure you get what you need not what they want to sell you. Been there twice to buy and would use again. Thank you Hayley.
21 juin 2025
From Demo to delivery fabulous…
We started with a demo which was great as they brought the style of chair we were thinking of, ordered a chair there and then with an abundance of fabric choices to choose from. HSL said 6 to 8 weeks for delivery but arrived today which was before the time frame. We also had the old chair taken away which was collected with no problems. All in all absolutely fantastic. Would give a 10 star rating if could
17 juin 2025
Avis spontané
All staff very helpful
Showroom staff were extremely helpful and provided useful advice.
Delivery was faster than expected, and the delivery team (Ian and Paul) gave me a 30 minute warning, which they achieved within a minute or two. They delivered the chair to my flat efficiently and courteously.
2 juin 2025
Avis spontané
Ian and Paul
Ian and Paul were very prompt with the delivery of my sofa and it was set up in less than20 minutes. They were also very friendly and helpful. Excellent service!
10 avril 2025
Visited the Norwich showroom and was…
Visited the Norwich showroom and was greeted by
Hayley. She made us very welcome giving us coffee and biscuits as well as plenty of information on all the chairs. The relaxed atmosphere made it so much easier to select a chair design and fabric. Thank you for your help Hayley.
29 mai 2025
Avis spontané
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