Great experience end to end. Both in store and with delivery team. Sofa arrived way ahead of planned delivery date - with plenty of warning - chaps delivering ( Alex and dene) were incredibly polite a... Voir plus
Établissement
Changer d'établissementStirling Road, Clifton Moor, YO30 4WZ York, GB
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From start to finish the staff at HSL were knowledgeable and helpful, not at all pushy leaving me to wander around the store to try different chair models. On the day of delivery I was contacted by Al... Voir plus
Amazing service from beginning to end. So pleased with our chair and Craig and Lee who delivered it and explained everything to us. Would thoroughly recommend this company. Thank you.
From the moment we walked into store (Clifton Moor York) I was impressed. The lady who served us was delightful. I’m so sorry I can’t remember her name. There was absolutely no pressure to buy. We did... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - York
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Coordonnées de contact
Stirling Road, Clifton Moor, YO30 4WZ, York, Royaume-Uni
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The team were brilliant
The team were brilliant
Kept me informed and were excellent im delivery
The assistant who served us was superb
The assistant who served us was superb. Very caring and helpful.
Exceptional after-sales service
Exceptional after-sales service. A follow-up call confirmed the appointment, new chair legs arrived the next week, and repairs were finished within two weeks. The staff was polite and courteous throughout the entire process.Service HighlightsQuick Follow-Up: A prompt call confirmed the service appointment right away.Fast Delivery: New chair legs arrived the very next week.Timely Repair: All repairs finished within two weeks.Great Staff: The team was polite, helpful, and courteous.
Very polite men delivered my chair
Very polite men delivered my chair, timely delivery and great communication
Arrived bang on time
Arrived bang on time. 2 very friendly people.
Got the chairs in the house and assembled in no time.
Excellent service
Excellent service. Visited Shrewsbury showroom Tracey was very knowledgeable and helpful.Choose The Hamilton Swivel chair, just what we wanted reasonably priced.
The Chair was delivered safely within a week by two helpful delivery men Carl P, and Shane who placed the chair exactly where we wanted it and carefully unpacked it.
Good Chairs and Customer Service
The service received in the store was great our sales lady was patient and helpful.
Our delivery went smoothly until we spotted numerous issues with my chair and then some on my husbands.
We were offered replacement chairs which arrived recently and again there was an issue with my chair which has now been fixed.
Customer Service at HSL handled all the queries and issues efficiently with good grace and politeness.
I am hope these chairs last a long time.
Sales person was most helpful and…
Sales person was most helpful and knowledgeable but .most important the sales person did not Push us into making a decision.
Well what can I say when we was so…
Well what can I say when we was so impressed with staff member Emma in the Southend store from the minute we walked in she was so helpful and showed us exactly what we was looking for to find for the job and will work very well to help getting up and down out of the chairs and are so comfortable to. And the tea coffee and biscuits went down a treat 5 stars 🌟 thank you Emma Don and Irene xx
Decided to buy 2 chairs after browsing…
Decided to buy 2 chairs after browsing freely around the shop at Newcastle. Staff very friendly and knowledgeable about all furniture. Bought June 11th delivered 21st July by Damien and Carl who were both helpful and prompt with time mentioned. Kept updated at all times.
Excellent service by two members of…
Excellent service by two members of staff (with refreshments!!) no rush and, YES, we purchased a Grande Ripley chair which we are very much looking forward to delivery in due course following its manufacture. Full marks to the York store’s staff.
Mr & Mrs J Martin Johnson, Scalby, Scarborough
Good communication and excellent…
Good communication and excellent service.
HSL York first class service
HSL York were very welcoming, no pressure and left to wander round and sit on as many sofas as liked. Information given was knowledgeable and personal experience enhanced decision in finalising choice. Thank you Lorraine!
Delivery was spot on in fact slightly earlier than expected. Paul and Thomas were friendly and got everything in place, with demonstration. All packaging taken away. It was a really hot day so thank you lads for your professional approach.
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would have been four stars but for the…
would have been four stars but for the glitch in your computer system.

Réponse de HSL Chairs - York
Excelllent friendly service
Chris callled half an hour befire delivery. Friendy communicative service . Ensured that all was correct with our order and we were satisfied .
I am really pleased with my recliner…
I am really pleased with my recliner chair,
Excellent throughout
Excellent throughout.
Sian was professional, knowledgeable and didn’t push us. We never felt under any pressure and enjoyed the experience of buying our new sofa from HSL .
Just so helpful and called back when…
Just so helpful and called back when they said they would.
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