I’m a big fan and would highly recommend Huckberry because they consistently make it easy to shop with confidence. They carry a great mix of brands and products that feel well chosen, and the quality... Voir plus
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Lisez les avis des autres
Top notch service, every time. I’ve been a Huckberry customer for years and have bought a lot from them. Every now and then I run into an issue or need to return something. I have to say, this team... Voir plus
Huckberry is a great company to shop with. They have quality products, an awesome website and friendly and helpful customer service representatives. They stand behind their products and are always r... Voir plus
Sizing issues with my first order and the fast turn around on getting me the correct one was amazing. Customer service was helpful and went above and beyond even after I said to close ticket. They t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Coordonnées de contact
Austin, Etats-Unis
- 1-855-325-8998
- support@huckberry.com
- huckberry.com
A répondu à 26 % de ses avis négatifs
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Sizing issues with my first order and…
Sizing issues with my first order and the fast turn around on getting me the correct one was amazing. Customer service was helpful and went above and beyond even after I said to close ticket. They took the time to still verify things just to be 100% sure. While I am sad their sizes dont really match most industry norms, the help to get me into something that did fit makes this a worthwhile company to shop at. The product itself is fantastic. I didn't know what to expect for my first waxed jacket. I am blown away at how it looks and feels.
Huckberry has great products and I…
Huckberry has great products and I enjoy looking at their website regularly. If I've ever had issues, they have done an excellent job making it right!!
Exceptional products, service, and overall experience
I’m a big fan and would highly recommend Huckberry because they consistently make it easy to shop with confidence. They carry a great mix of brands and products that feel well chosen, and the quality of the pieces I’ve bought has always been excellent. On top of that, their customer service has been genuinely helpful whenever needed. I’ve also visited a few of their stores, and the employees were friendly, down-to-earth, and great representatives of the brand.
The people at Huckberry are GREAT!
The people at Huckberry are GREAT!! I bought a shirt for my son's birthday and then read that it might shrink and ran on the small side. So that he could open it on his birthday I suddenly realized he might miss the return window if it was too small. I received a lovely email telling me to let them know if he needed to return it offering to extend the 30 day return deadline. Who does that? Only a great company with quality clothes (I've bought a lot of things there for my son). Thank you!!
To return or not to return?
My order arrived on time, well-packaged, and exactly as described—always a good start. I was a little nervous about the famous “10-year hoodie” after reading that it might shrink in the wash, so I sized up. I usually wear a medium but went with a large, figuring I’d either grow into it… or let the laundry handle it.
When it arrived, it was definitely on the roomy side—less “tailored fit,” more “borrowed from a taller cousin.” I even started a return for a medium but forgot to send it back before a long trip (classic move). When I followed up, customer service reassured me it would shrink in the wash. I was skeptical—but gave it a shot.
Turns out, they were absolutely right. One wash later, the hoodie fit like it was made for me. Honestly, it felt like a controlled science experiment with a very cozy outcome.
Super happy with the hoodie and everything else I picked up from Huckberry. Great quality gear and customer service.
Top notch service
Top notch service, every time.
I’ve been a Huckberry customer for years and have bought a lot from them. Every now and then I run into an issue or need to return something. I have to say, this team is always willing to roll up their sleeves and go above and beyond to solve problems for customers. They’re fast, efficient, and responsive, and that’s one of the reasons I keep coming back.
The quality/craftsmanship of the…
The quality/craftsmanship of the Huckberry lines is simply, one of a kind. I’ll be 63 in 45 days…whose counting!…and I continually find clothes, shoes, accessories, that are unique and to my liking. I don’t buy everything, but I do keep a list. As I type this, I have a pair of Flint & Tinder kaki’s on and a new camp shirt I just received today. I am beyond comfortable, dare say I look snappy too! It is worth trying on what catches your eye.
The customer service & return policy are as you should expect from a company that sells quality product.
Great products with great service
They sell great products and they stand by those products. I have purchased many items of different levels of price over the years and they are all quality. Huckberry has offered great customer support in any issue I have had with them. Highly recommend giving Huckberry your business.
Great styles and service at Huckberry
Huckberry provides a well curated mix of clothing and accessories for men, all in one place. I recently received a shirt from them that had a small mark on the collar and requested a replacement. Huckberry's customer service was prompt and courteous in their response and expedited a replacement shirt out to me, along with providing a discount on my next order. This is the kind of service that will make me a happy returning customer!
Placing my first order with Huckberry…
Placing my first order with Huckberry was easy, but I had to guess at the best fit for my new pair of jeans. They were a bit baggy for me, so I emailed customer service for advice to get a proper fit for my body type. I got a quick response, returned my order, and have a new pair of jeans on the way with little effort.
Great customer service
I have been buying from Huckberry for over a decade. They have the best selection of clothes and accessories and great customer service. I have recommended them many times to others.
Huckberry is a great company to shop with
Huckberry is a great company to shop with. They have quality products, an awesome website and friendly and helpful customer service representatives. They stand behind their products and are always ready to help if you have questions. Try them out if you haven't already.
Excellent Quality and Design
Every product I have purchased has been from quality material and functional, timeless design. Over the past 20 years, I have witnessed a decline in the quality of clothing—design, material and craftsmanship—at rising prices. i’m glad to find a company that takes pride in what it brings to the market instead of scaling efficiencies to maximize profits. Your purpose is clear, and the products you offer show it.
Great store and the best customer support!
I have been shopping at Huckberry for years now. The products are consistently high quality and fit into my life perfectly. A few issues have popped up over time and each time when I reached out they took care of me right away and usually in a way that was more than I expected. More companies should learn from them, they have the best customer support of any retailer I buy from.
Figured Why Not Take A Shot
I liked having the opportunity to have a fashion expert suggest things an old guy (74) might like to wear. I was curious to see how close someone could come to nailing my fashion sense.
I appreciated the quick response.
There wasn’t anything suggested that really made me sit up and take notice except for the chukkas.
Confidence in Huckberry
I have high expectations for customer service. When the manufacturer would not honor their product, Huckberry (where I purchased) immediately responded and resolved my issue in one email. Phenomenal. As a Huckberry fan already, it’s service like this that makes customers for life.
Huckberry Customer Service has been…
Huckberry Customer Service has been phenomenal. They not only respond to your questions, but they will also go into depth. Their responses come across as they actually care about their customer service and not just trying to answer your questions and move onto the next. That it's more than just making a sell.
The customer service was amazing and I…
The customer service was amazing and I am very happy that there are still companies like this.
Great quality products
Great quality products, grear selection.
In my case had to return a pair of rrl jeans (didnt fit) made the return easy and fast. Within 24hrs my account was credited.
excellent customer service
excellent customer service. solved all the issues quickly. went above and beyond.
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