I’m a big fan and would highly recommend Huckberry because they consistently make it easy to shop with confidence. They carry a great mix of brands and products that feel well chosen, and the quality... Voir plus
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Great customer service, made even more helpful when you are in the Uk and can’t try the product on. I followed the online sizing guide, which in itself is quite in depth, and also emailed cus... Voir plus
Top notch service, every time. I’ve been a Huckberry customer for years and have bought a lot from them. Every now and then I run into an issue or need to return something. I have to say, this team... Voir plus
Sizing issues with my first order and the fast turn around on getting me the correct one was amazing. Customer service was helpful and went above and beyond even after I said to close ticket. They t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Coordonnées de contact
Austin, Etats-Unis
- 1-855-325-8998
- support@huckberry.com
- huckberry.com
A répondu à 26 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Huckberry’s Flint & Tinder line is…
Huckberry’s Flint & Tinder line is always spot on — high quality, awesome fit, and great style. They bring the same care and attention to detail to most other areas they cover as well. Love this site.
High quality products and a great support team
It was easy to order and the product is great! One of the items in my order was incorrect, but a quick email to the Huckberry team resolved it quickly. I was impressed with how attentive and thoughtful they were to the experience I had as a first time customer. I’ll definitely order again!
No one provides a better experience than Huckberry!
I’ve been a long-time customer of Huckberry and have only had positive experiences with every purchase. Odds were that I would run into one small defect and surely enough which was beyond Huckberry’s control. It was a hoodie I purchased over a year ago! Fortunately, they were lightning fast with a response to my concern and provided a resolution that only further solidifies my belief that Huckberry stands by their products and appreciates their customers. I couldn’t be happier or put more trust behind a company than with Huckberry. Their team is the best!
The customer service is just amazing
The customer service is just amazing. A real person responds to you and they really listen to what your concern was and they take care of you as a valuable costumer.
Customer service
Appreciated the quick and prompt resolution to an issue with my order. huckleberry is the best , loyal and repeat customer.
Great gear and excellent customer…
Great gear and excellent customer service. They stand behind what they sell. Highly satisfied.
Great customer service experience
The response and resolution were quick and completely satisfactory. The item had some delivery issues, but once I contacted support they sent a replacement overnight and even added a 20% discount on my next purchase for the inconvenience. In my opinion, this is truly an A+ class experience
Amazing customer service and great clothing
Amazing customer service from the Huckberry team. I was excited to receive my first purchase from Huckberry as I really liked the style. Unfortunately my package was delivered to an incorrect address. Don from the support team came to the rescue, and within a day it was deemed lost, a replacement package was sent immediately with expedited shipping. Finally received the package, tried on the clothing (flint and tinder selvedge denim, cardigan and some sneakers) and they fit really well plus super comfortable. Pretty satisfied and this will now be one of my go to online store.
When the carrier mis-delivered an…
When the carrier mis-delivered an order, Huckberry sprung to action. So reliable, caring and honest. Traits otherwise lost in today’s world. Cheers to Huckberry. My jacket is superb.
I order four items from Huckberry last…
I order four items from Huckberry last week and only one product showed up. I contacted Huckberry and with minutes someone reached out to me. Next day the new items shipped out and I couldn't be happier with the service. Huckberry is top shelve in my books.
Amazing customer service
Amazing customer service, they actually follow up and look for a solution- how about that?!!
Their clothes are top quality, well made and they curate a stylish collection. Sizing across brands can be challenging but they have detailed size charts for each item and can always help on chat if required. They can even suggest outfit combinations.
Give them a try, it’s worth it.
Hi Stevon and the Huckberry Crew
Hi Stevon and the Huckberry Crew
I had a great experience with the service; it was fast and friendly. The clothes arrived and I'm enjoying them. Tinder and Flint are fantastic, made in the USA.
I had an issue with a recent shipment…
I had an issue with a recent shipment and Huckberry was able to fix it quickly and without further action needed from me.
Great Customer service
I have purchased items from Huckberry before, but it has been awhile. I saw a pair of shoes similar to the ones I previously had purchased but had a question about size and military discount. I got an immediate response to both questions and I was lucky both times. I ordered the shoes immediately.
Huckberry has an excellent selection of…
Huckberry has an excellent selection of products. I ordered 2 sweaters and received them within a couple days . I was concerned about a small defect on one of the sweaters. Customer service was excellent and quick . I definitely recommend Huckberry.
Outstanding Customer Service
Kimberly promptly and succinctly addressed my inquiries and concerns. Her response was devoid of sales jargon, instead providing concise and informative answers to my questions. Her demeanor conveyed a strong sense of customer-centricity at Huckberry.
High-quality products and great service support
I love the style of all products and the certainty of high-quality/durability in each purchase.
Beyond the style per se, Huckberry connects products with the with history and values behind each brand. It makes the process meaningful.
Besides the quality, the service support is also great. I had a minor fabric issue with a recent purchase, which was quickly and smoothly addressed.
In other words, I feel I can rely on Huckberry. There is no fast fashion. Products are made to last and remain a classic.
Support was super fast and responsive
Support was super fast and responsive. Had a shipment that got messed up, I messaged them in the eventing, and later that night someone had already sent out a new shipment. Best customer support I've ever received.
Excellent shopping experience
Stylish and high quality selection of shoes, clothing, and accessories and excellent service. I appreciate that Huckberry stands behind what they sell and always find a gift that my adult sons love when I shop on their site.
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