Huddleliving Avis 51

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really impressed with the Huddle airbed! It inflated quickly, feels sturdy, and is surprisingly comfortable for a portable bed. Great for guests or travel—compact, easy to store, and does exactly what... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Failed to deliver the order and then refused to give a refund, despite the evidence of failed delivery, until the courier investigation is complete. The courier confirmed that they closed the investig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased the king size airbed. I had an issue with the bed but Jake sorted it out very quickly and efficiently and replaced the bed. Very good customer service. I fairness, I purchased it to be us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought Huddle Double for camping trip, its was incredibly comfy. It plugged straight into my power pack and stayed inflated all night. Luxury.

L'entreprise a répondu


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, easy guys to deal with.

18 avril 2026
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Réponse : Huddleliving

Hi Isobel,

We appreciate your feedback.

We're pleased to hear that you like our service. Thank you for your patronage.

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Bought Huddle Double for camping trip

Bought Huddle Double for camping trip, its was incredibly comfy. It plugged straight into my power pack and stayed inflated all night. Luxury.

3 avril 2026
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Réponse : Huddleliving

Hi Mike,

Thank you for your feedback.

We're thrilled to hear that you loved our Huddle beds. We appreciate your continued support!

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

I ahve the Double

I ahve the Double, my parent in laws used it whilst they were over at Easter. They said it was one of the comfiest air beds they have ever slept on. 5/5

10 avril 2026
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Réponse : Huddleliving

Hi Patricia,

Thank you for your great feedback.

We're thrilled to know that you're enjoying your purchase. Thank you for your support!

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Quick delivery, it came within 2 days. T…

Quick delivery, it came within 2 days. The customer service was also helpful. thank you Huddle

15 avril 2026
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Réponse : Huddleliving

Hi Mary,

We appreciate your feedback.

We're always happy to help! Thank you for your continued support.

Best Regards,
Customer Care Team

Noté 5 sur 5 étoiles

Comfy

Comfy - good for guests. I have had this a good while and was used for our main bed whilst doing house renovations. Quick delivery via DPD. Thanks

22 avril 2026
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Réponse : Huddleliving

Hi Mercedes,

Thank you for your feedback!

We're glad to hear that you love our beds. We appreciate your support!

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Customer care were very helpful when I…

Customer care were very helpful when I had an issue , and were able to replace my Huddle without any problems
Thankyou

30 mars 2026
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Réponse : Huddleliving

Hi Jane,

Your feedback is highly appreciated.

We're happy to help. Enjoy your Huddle!

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Great airbed

Great airbed, have used it for weeks with no issues. Kids love using it as a bouncy castle. Delivery was quick

3 avril 2026
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Réponse : Huddleliving

Hi Alma,

Thank you for your feedback.

We're happy to know that your kids loved the bed! We appreciate your support.

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Really impressed with the Huddle…

Really impressed with the Huddle airbed! It inflated quickly, feels sturdy, and is surprisingly comfortable for a portable bed. Great for guests or travel—compact, easy to store, and does exactly what it promises. Definitely a solid purchase!

1 avril 2026
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Réponse : Huddleliving

Hi Lloyd,

Thank you for your great feedback.

We're glad to hear that you loved your Huddle bed! We appreciate your support.

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles
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Réponse : Huddleliving

Hi Jennifer,

Thank you for your feedback!

It is always been our pleasure to assist our customers. Appreciate your patronage.

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

We chose the king size to use as a…

We chose the king size to use as a guest bed. We are trying it out ourselves first and find it very comfortable. Very well made. Super fast delivery.
Highly recommend this product & company.

22 avril 2026
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Réponse : Huddleliving

Hi Eileen,

We sincerely appreciate your wonderful feedback!

We're thrilled to know that you're enjoying your bed. Thank you for your support.

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Got the Huddle for my parents staying…

Got the Huddle for my parents staying over and its been a game changer. 5 stars

22 avril 2026
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Réponse : Huddleliving

Hi Leisa,

We appreciate your feedback!

We hope your parents will enjoy their Huddle.

Best Regards
Customer Care Team

Noté 1 sur 5 étoiles

Failed to deliver and refund…

Failed to deliver the order and then refused to give a refund, despite the evidence of failed delivery, until the courier investigation is complete. The courier confirmed that they closed the investigation after 24 hours however no refund has been processed, we are now on day 5 of waiting. To be clear this is a breach of the Consumer Rights Act. Avoid!

22 avril 2026
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Réponse : Huddleliving

Hi Samantha,

Thank you for your feedback.

We're sorry for this. One member from our team will reach out to you shortly.

Best Regards
Customer Care Team

Noté 5 sur 5 étoiles

Purchased the king size airbed

Purchased the king size airbed. I had an issue with the bed but Jake sorted it out very quickly and efficiently and replaced the bed. Very good customer service.
I fairness, I purchased it to be used as a spare bed so it hasn’t actually been used yet, so can’t comment on performance.

14 avril 2026
Avis spontané
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Réponse : Huddleliving

Hi Claire,

Thank you for your great feedback! We're delighted to hear that you appreciate our customer service! Looking forward for you to use your airbed and enjoy them.

Kind regards
Customer Care Team

Noté 1 sur 5 étoiles

Not that great

For the first two uses the bed worked flawlessly then the front panel fell off along with a number off buttons, springs and who knows what.
Unfortunately huddle could advise on a fix and subsequently left me without a solution. I’m sure there is a schematic that exists that can show me what goes where but this seems to be unavailable

Whilst I can just fit the panel on the firmness function doesn’t work nor does the “stay inflated function”and needs manual adjustment.
What was at first a good product is now an overpriced inflatable lilo.

28 mars 2026
Avis spontané
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Réponse : Huddleliving

Hi,

We appreciate you taking the time to provide us with your feedback, this helps us do better everyday.

One member from our team will be reaching out to you.

Best Regards
Customer Care Team

Noté 1 sur 5 étoiles

I wish i could put 0 stars

I wish i could put 0 stars. I finally returned my faulty bed, they've had it for 16 days and still have not processed my refund. As i've said before AVOID THIS COMPANY AT ALL COSTS

25 mars 2026
Avis spontané
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Réponse : Huddleliving

Hi Aisha,

Thank you for taking the time to share your experience. We're extremely sorry for the inconvenience. Rest assured one from our team will be reaching out to you to assist further.

Best Regards
Customer Care Team

Noté 4 sur 5 étoiles

Delivery not great, bed decent on initial test

I bought the never deflate double air bed. Website says free next day delivery. It was not next day delivery, it was delivery in two days from order placement (I placed the order on Saturday after 12pm cut off and received it on Tuesday night). Then on the day of delivery, I was given a time slot range by DHL and they were late by 4.5 hours. Not a good experience when it come to delivery.

I've briefly tested the bed. It has a quiet motor compared to other airbeds I've had. Inflation and deflation times are pretty good. I really liked the auto switch off feature when the bed is fully inflated or delfated.It was comfortable to lie on in my brief test. I haven't slept on the bed overnight yet so can't comment on the silent never deflate motor.

17 mars 2026
Avis spontané
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Réponse : Huddleliving

Hi,

Thank you for your feedback on our Never Deflate Double Bed. While we aim to have our products delivered on time, there are some shipping process that is beyond our control.

We appreciate you letting us know and rest assured that your feedback matters!

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

I made a mistake bye ordering this when…

I made a mistake bye ordering this when it wasn't really necessary,
However I contacted Huddle, and in a very short time I was contacted by Khraeen, they were very understanding and very supportive, helping me cancel the order on every email. I got a reply straight away.Very, very good service.I recommend to anybody.

15 mars 2026
Avis spontané
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Réponse : Huddleliving

Hi,

Thank you for your feedback! We hope that you would still purchase something you love from our products in the future. We appreciate your support!

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

Comfortable, easy to inflate and perfect for guests

I’m really impressed with these electric air beds. I bought a king size off this company last year and more recently a single one. They’ve been used for couple of weeks for house guests and we’ve had no issues what so ever. The built-in pump inflates it in just a few minutes, which makes setting it up so easy, and deflating is so quick. My guests have told me they are incredible comfy and feels like a normal mattress. I would definitely buy from this company again.

25 février 2026
Avis spontané
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Réponse : Huddleliving

Hi Alex,

We appreciate your great feedback! We’re thrilled to hear that you’re loving your airbeds. Thank you for your continued support!

Kind regards
Customer Care Team

Noté 1 sur 5 étoiles

I was within the year warranty chased…

I was within the year warranty chased them up told them the problem, my bed was deflating very fast despite no evident problems or holes. They ignored me, asked me to provide information I wouldn’t have had like the postal number, the order number etc. took forever to reply, used google translate to send me responses which made no sense and eventually told me they can’t help me as warranty expired. I contacted them 4 months before expiry and they managed to prolong the email conversations to that point then told me they won’t do anything and it’s not their problem that I was getting response in Italian and in English. They said they only write English’ and have no Italian customer service even though I purchased the product in Italy. It’s just by chance I can speak English. So that’s outrageous also how can you provide a product in a country where you can’t provide customer service. Truly atrocious company please do not use them at all.

10 mars 2026
Avis spontané
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Réponse : Huddleliving

Hi Nafeesa,

We appreciate you reaching out. One from our team have reached out to you to discuss further.

Kind Regards
Customer Care Team

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