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PORTABLE SCOOTERS. ENDLESS POSSIBILITIES. We are Humfree, champions of possibility. Built by the team behind Oak Tree Mobility and Salus Healthcare, we bring decades of experience shaped by real customer conversations. Our scooters are designed to help you thrive, not just get by, because a little help can go a long way. SMALL SCOOTER, BIG LIFE Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them. WE DO THINGS DIFFERENTLY No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time. LET’S GET YOU MOVING With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.
Écrit par l'entreprise
Fast 1-3 day delivery
Park House, Newbrick Rd, Stoke Gifford, BS34 8YU, Bristol, Royaume-Uni
4,3
18 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
What a great experience from this company.
Quick friendly service with back up all the way, even after the product was delivered with a follow up phone call to ensure everything was ok, and…extremely happy with the product 😊
The two gentlemen who delivered my mobility scooter were helpful and friendly. Chris and Conor gave great service.
I was very impressed when the scooter was demonstrated to me at home on Monday. After paying, it was delivered Thursday morning.
Bob and Kevin were very pleasant and removed the packing ready to ride. Unfortunately they had never seen this model before and did not know how to input a pin number of my choice so that had to wait.
After they had left with the box and packing, I realised that the arms for the seat were missing and presumably still in the box.
Someone will be coming back next week to return them to me.
Brilliant service thank you very friendly would recommend straight forward fast delivery
The person doing demo was excellent the people on the phone were very helpful
Sales person Ricardo spent a good couple of hours with us to ensure that my husband had exactly the right mobility scooter. No rushed sales pitch and listened to his needs and any concerns. The delivery service was excellent too. Phil took his time to explain everything we needed to know. He was very friendly and helped answer a few questions regarding the use of the scooter. Very satisfactory service.
Contacted Humfree about a scooter for my mother and was met with a rude person on the end of the line. Clearly had a bad day! Will take my business elsewhere.
Réponse : Humfree
Hi Helen,
We’re sorry to hear about your experience, this isn’t the level of service we aim to provide.
We’ve looked into this but haven’t been able to find any record of your call based on the details provided. We’d really like to investigate further and understand what may have happened.
Please feel free to contact us directly at customer.service@humfree.co.uk with a bit more information (such as the date and time of your call), and we’ll be happy to look into this for you.
Kind regards,
Carly
Humfree
Delivery, Exceptional, Friendly and showed excellent knowledge of the product.
Would highly recommend this delivery service.
Jock was very kind and new his job thank you for sending him to me very very satisfied Jennifer Harvey
My mum recently purchased a Humfree Carbon, and I can honestly say it’s made a wonderful difference to her life. At 84, having something that boosts her confidence and independence means everything. She feels more secure and capable, which has been so reassuring for both of us.
As her son, seeing her happier and more self-assured is priceless. The Humfree Carbon has given her a renewed sense of freedom, and that peace of mind is something you simply can’t put a value on.
A truly fantastic product that I would highly recommend—five stars without hesitation.
My overall experience of Humfree is very positive. From the no rush sales visit, to the delivery and unpacking, everything was smooth and stress free. The mobility scooter we have chosen (carbon light) is brilliant light and easy to fold and unfold.
We are very happy with the service they explained everything we needed to know
This new scooter co. Has newly launched. I initially asked for a brochure, I received a phone call and an invitation to have a no obligation trial of models I was interested in. I accepted and the local sales advisor Lorna at the mutually agreed time.She was extremely helpful and supportive of my wife who requires same.
She patiently explained everything to her at length.
We have purchased a scooter should open new horizons.
What an amazing product, couldn’t believe how light it is, this will help my mother & give her the mobility & freedom she desperately wanted. Thank you
I can honestly say that out of all the mobility scooters I have tried, Humfree lightweight scooters are absolutely amazing!
They are lightweight and extremely easy to lift into a vehicle with no bulky or heavy components.
The quality and ease of use makes Humfree a real winner by a mile in my opinion.
Well done Humfree!
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