Hussle  Avis 2 105

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The pass itself is fine, I've used it for a while and I've never had a problem. But I wouldn't buy into the advertising that you're getting a great deal, especially if you're on BUPA. Using BUPA I sho... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Extremely helpful staff. Nice easygoing atmosphere that includes a pool as well as free weight area in the gym. Centrally located, spotlessly clean and easy to find. The inly downside is that the resu... Voir plus

Noté 5 sur 5 étoiles

Hussle has been a great app it allows me to use many different gyms around the uk its cost effective and simple to use highly recommend

Noté 3 sur 5 étoiles

Its a good solution, but having no access to gym on Saturdays or Sundays is not making it so attractive. will need to rethink if I stay with subscription.

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de fitness

Écrit par l'entreprise

Hussle is the UK’s leading fitness network, on a mission to make exercise flexible and accessible. By partnering with thousands of UK gyms, pools, and spas, they offer no-contract, multi-venue access to fitness that fits seamlessly into today's fast-paced lifestyles. Whether you’re looking for a flexible monthly pass, employee wellbeing benefits, or a loyalty perk for your healthcare brand, Hussle makes it simple for anyone to stay active. With extensive nationwide coverage spanning 94% of UK postcode areas, you can access the activities you enjoy, whether near work, close to the office, or when travelling.

Hussle

Écrit par l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I signed up as I thought this would be…

I signed up as I thought this would be a good option. However, you cannot prebook classes; it's just for on-the-day bookings. which I either missed or it wasn't clear.
Having said that, they did refund me quickly, when i cancelled.

13 janvier 2026
Noté 1 sur 5 étoiles

New Hussle Members

My wife and I are new to Hussle, we were enjoying it until there was an error on the account. We have been trying ro get it fixed but they have no telephone number, we have logged a query and its been a few days and still no response. There customer servive and afyer sales care is lacking.

28 janvier 2026
Avis spontané
Logo de Hussle

Réponse de Hussle

Hello,

Thank you for flagging this, and I am genuinely sorry you’ve had this experience trying to get help.

We’ve searched our support system using the name shown on your review, but we haven’t been able to find an active complaint or open ticket linked to it. It’s possible your message came in under a different name or email address, or didn’t reach us.

Please email info@hussle.com from the same email address you use for your Hussle account, and include a quick summary of the issue (and any booking or pass details if you have them). That will help us locate your account straight away and get this resolved for you.

We’ll keep an eye out for your message and take it from there.

Best wishes,
Hussle

Noté 3 sur 5 étoiles

Day price increases

The day price for Nuffield gyms has gone up 33.3% Jan 26 compared to Sept 25. I think this is an outrageous increase that I don't know how it is justified. Surprised there isn't a lower day price for students, people on benefits, pensioners or say essential workers like NHS Blue light card holders. Please have a re-think.

15 janvier 2026
Logo de Hussle

Réponse de Hussle

Hi,

Thanks for taking the time to leave a review, and I’m really sorry to hear that the price changes have come as such a shock.

Pricing for day passes are set by each venue, and when they update prices on their side we’re required, under our agreement, to reflect that change. We do try to negotiate wherever we can, but the final decision on pricing sits with the venue.

For those who plan to go regularly, we do recommend considering the Hussle Monthly+ pass. This gives access to multiple venues across the country for one monthly price, and many customers find it better value than buying day passes repeatedly. There are also a few common ways to reduce the cost, including discounts through private health providers like BUPA, AXA, WPA, via Student Beans, or through an employer benefit if the workplace partners with Hussle.

Thank you for your understanding!

Best wishes,
Hussle

Noté 3 sur 5 étoiles

I have to use my Hussle pass at an…

I have to use my Hussle pass at an Everyone Active centre but it is not possible to book sessions on the Everyone Active website as the Hussle Pass is not recognised. I have requested clarification on how to do this but no satisfactory response has been received.

11 janvier 2026
Noté 5 sur 5 étoiles

Luana is boss

This is my first ever written review online. The service provided by Luana was extremely timely and professional. My query was responded to and fixed within the same hour and the response time was nothing short of instant. I would love if all customer service followed after Luana.

24 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Easy to use

I decided to use Hussle and buy a daily pass as my friends had joined our local gym.
The whole process was very quick and easy, I did it just before I got to the gym.

Would use it again as it’s a good way to experience different venues without/before committing.

11 janvier 2026
Logo de Hussle

Réponse de Hussle

Hello,

Thank you for sharing what happened, and I’m sorry this was your first experience using our site.

I’ve checked your account and can confirm the purchase went through successfully. A passcode was generated, and the order confirmation email was sent to the email address you used when you signed up. In most cases, that email arrives within five minutes of a successful transaction.

If you haven’t seen it, please try searching your inbox for messages from info@hussle.com, and also check your spam, junk, and trash folders, as it can occasionally get filtered there.

I’m glad the gym receptionist was able to let you in after you showed proof of payment. We can confirm your passcode, just email us at info@hussle.com and you can use it to visit the venue again.

Best wishes,
Hussle

Noté 5 sur 5 étoiles

Excellent

Excellent, knowledgeable friendly staff.
Fabulous to be able to use different gym/leisure venues & all the facilities.
Would highly recommend.

9 janvier 2026
Noté 4 sur 5 étoiles

The actual benefit is fantastic and i…

The actual benefit is fantastic and i can't recommend it enough. The only reason I haven't given a 5 star rating is because after trying for a while I realised I couldn't sign up to the monthly pass on the app and needed to use a desktop computer to confirm my emaill address etc. This is quite antiquated system

9 janvier 2026
Noté 5 sur 5 étoiles

Amazing

Amazing.

Love going to multiple gyms, highly recommend.

1 janvier 2026
Noté 5 sur 5 étoiles

Exemplar Customer Service

When I couldn't get in touch with my gym regarding some concerns, Erin at Hussle customer support was quick to reassure me and escalate my query. Hussle has also been a great perk, allowing me to use multiple gyms for an affordable price.

23 janvier 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus