The pass itself is fine, I've used it for a while and I've never had a problem. But I wouldn't buy into the advertising that you're getting a great deal, especially if you're on BUPA. Using BUPA I sho... Voir plus
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Extremely helpful staff. Nice easygoing atmosphere that includes a pool as well as free weight area in the gym. Centrally located, spotlessly clean and easy to find. The inly downside is that the resu... Voir plus
Hussle has been a great app it allows me to use many different gyms around the uk its cost effective and simple to use highly recommend
Its a good solution, but having no access to gym on Saturdays or Sundays is not making it so attractive. will need to rethink if I stay with subscription.
À propos de l'entreprise
Écrit par l'entreprise
Hussle is the UK’s leading fitness network, on a mission to make exercise flexible and accessible. By partnering with thousands of UK gyms, pools, and spas, they offer no-contract, multi-venue access to fitness that fits seamlessly into today's fast-paced lifestyles. Whether you’re looking for a flexible monthly pass, employee wellbeing benefits, or a loyalty perk for your healthcare brand, Hussle makes it simple for anyone to stay active. With extensive nationwide coverage spanning 94% of UK postcode areas, you can access the activities you enjoy, whether near work, close to the office, or when travelling.
Hussle
Écrit par l'entreprise
Coordonnées de contact
Royaume-Uni
- info@hussle.com
- hussle.com
4,0
Bien
2 k avis
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App is useless
App is useless, you
Make a booking for a day and the it has no where to repeat that booking for another day. Also 20 Quid for a swim is beyond ridiculous. So I found another way without hussle
10 février 2026
Réponse de Hussle
Hi Jason,
Thanks for taking the time to leave a review. I am sorry to hear your experience with Hussle was frustrating.
I understand your comments around repeat purchases. At the moment, day passes need to be purchased separately for each date, rather than being repeated in one step, and I appreciate that this can feel inconvenient.
On pricing, venues set their own pass prices on Hussle. In many cases, the pass includes access to a range of facilities, for example gym and swim. This is explained on the venue profile so customers can see what is included before purchasing and decide if it is the right option for them.
I understand this did not feel like good value in your case, and I am truly sorry. Your feedback is useful, and I will make sure it is shared with our management team.
Best wishes,
Hussle
The ease of taking out the gym…
The ease of taking out the gym membership. But what would be better is if there was an easier way than having to get the code up everytime you want to visit this is a bit tedious as you are required to provide id and request access everytime.
2 février 2026
Really good purchase through my work…
Really good purchase through my work and excellent service/access to my local leisure pool & gym. Well worth it
2 février 2026
Day passes
Since, the way is change to buy day passes it’s not very easy or secure before on the app it was much convenient!!
Thanks
5 février 2026
Réponse de Hussle
Hello,
Thank you for sharing your feedback. I can understand why this feels less convenient, especially if you were used to buying passes directly in the app.
To explain the change, we contacted customers at the beginning of September 2025 to let them know that purchases, including day passes, now take place on our website rather than in the app. We know that changes like this can be frustrating, so I wanted to share the reason behind it.
More and more customers now access Hussle through employer and partner schemes, including AXA, BUPA, and WPA. The customer journey involves custom landing pages and eligibility checks to apply the correct discounts, and those steps are not currently supported in the app. Moving purchases to the website means we can provide a smoother and more consistent checkout process for everyone, regardless of how they access Hussle.
This also allows us to keep the app focused on the features customers use most, like browsing gyms and studios, saving favourites, and viewing passcodes for faster check ins.
I appreciate that it may still feel like a backward step from your point of view, and your feedback is genuinely helpful. I will share your comments with our management team as we continue improving the experience. Thank you again for your honesty.
Best wishes,
Hussle
Difficult to use with hidden t&c s
It wasn’t made clear that you couldn’t get a pass for someone else until after I had purchased it. Then when I cancelled it wasn’t refundable so the funds are just in the account and not able to be refunded to my bank card. The pass I did use for the Hilton pool was poor too, no timetable is provided so we ended arriving when kids swimming lessons were on so couldn’t enjoy the space. Overall a difficult platform to use, with hidden terms and conditions. Wouldn’t recommend
4 février 2026
Réponse de Hussle
Hello Rebecca,
Thank you for taking the time to share your feedback. I am sorry to hear that your experience was frustrating. I appreciate your comments and understand how disappointing it can be if expectations are not met or information did not feel clear.
To clarify, passes can only be used by the named account holder because a Health Declaration must be completed as part of the process. This is outlined in our terms and conditions, in our FAQs, and again at checkout, in a visible place, where we advise that only the named account holder can use the pass.
In relation to your cancellation, our support team has reviewed this with you directly and the credit has now been refunded back to your bank card. If you require further support regarding this matter, please do not hesitate to reach out.
I am also genuinely sorry to hear the Hilton visit did not meet expectations due to children’s swimming lessons taking place at the time you arrived. I understand how this impacted your experience, and we take this kind of feedback seriously as we continue improving the information shown on venue profiles. We will also share your comments with the venue’s management team.
Best wishes,
Hussle
Super helpful support team who have…
Super helpful support team who have made the process really simple. I needed to change my pass over, and they were almost instantly responsive and very helpful indeed. A* service.
18 février 2026
Avis spontané
It’s been absolutely worthwhile for me
It’s been absolutely worthwhile for me, especially as I was able to get a 40% discount through Bupa. I’d been going to the same gym for years and had grown tired of constantly waiting for equipment. I also really wanted access to a pool and sauna facilities. Now I have all of that, and it’s genuinely been a game changer. I’ve got access to state-of-the-art gym equipment as well as a pool, jacuzzi, and sauna. For me, the gym is no longer just about working out, it’s also about relaxing and unwinding. I only wish I’d joined Hussle sooner.
4 février 2026
Great to be able to accesss multiple…
Great to be able to accesss multiple gyms so I can sometimes go swimming/sauna/jacuzzi/steam room. It does make attending classes more diffucult. So I have had to also join ClassPass.
27 janvier 2026
Facility wasn’t aware of arrangement…
Facility wasn’t aware of arrangement and still trying to work out how to make the access work
3 février 2026
Réponse de Hussle
Hello Sharon,
Thank you for sharing this, and I am sorry to hear about your experience.
I understand how frustrating it is to arrive and find the venue team unsure about access, especially when you are expecting a straightforward check in.
All venues on Hussle must complete training sessions on how the service works, including how to check customers in. That said, we know issues can sometimes happen when there are staff or management changes at a venue and newer team members are not yet fully up to speed.
Our Account Management team regularly supports venues with updates through newsletters, FAQ articles, and their venue portal, where they can access partnership and service information at any time.
I have checked your account and can see that access has since been resolved, and recent visits have been successfully logged. Even so, I appreciate you raising it, and we will make sure this feedback is shared with the relevant team so the venue can be supported further.
Best wishes,
Hussle
Not suitable
Because of the restriction to having to speak with reception it’s not suitable for MyGym Birkenhead as I’m unable to attend the gym before or after work due to staffing hours as I can’t get a normal account with that gym to be able to attend when I want to.
3 février 2026
Very easy to book and very good gym
28 janvier 2026
Great app for me working all over the country.
Great app for me working all over the country. Doesn't seem to be as many as there once were but still so useful and a real treat.
26 janvier 2026
Purchasing Experience
The experience of purchasing from Hussle was very easy. There are a number of fitness venues near me that I can use and a number of venues near my family in the Midlands when I visit them.
The only issue is the app which is not so easy to navigate. It needs to be simple so you can easily see the visits you have made and where. On the app it says I have Yogaia activated but I don't know how to access it
30 janvier 2026
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