Huws Gray Avis 

2 161
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time I have ever used Huws Gray to purchase AstraLux Roofing sheets Now in my 80`s, I was very apprehensive visiting a major building supplier just for 5 sheets of material, but I was so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Cambridge depot (Nuffield Road) had exactly what I needed (Marine Plywood). Easy to order online. Received a courtesy phone call the following day to confirm that my order was ready to be collecte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good quality product, delivered swiftly and safely. The only very minor criticism would be that the paperwork said someone would call to arrange delivery but they didn't, so it was fortunate th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service was exceptional, and the delivery was impressively quick. Although I couldn’t answer the call from the delivery driver while working, they thoughtfully placed the stones perfectly on the p... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. aussi dans
  3. Grossiste en outils
  4. Magasin d'articles pour l'aménagement paysager
  5. Magasin de bois
  6. Magasin de matériel de plomberie
  7. Service de location d'équipement de construction

À propos de Huws Gray

Écrit par l'entreprise

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Coordonnées de contact

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today


4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(2 161)

1 093 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service and products

Excellent service and products

25 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are so glad to hear that you had such a wonderful experience with both our team's support and what we offer.

Thank you for taking the time to share your fantastic feedback with us!

Noté 5 sur 5 étoiles

prompt delivery

24 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are glad you enjoyed your experience with your delivery.

Thank you for your review.

Noté 5 sur 5 étoiles

Delivered on time driver very helpful…

Delivered on time driver very helpful and friendly

24 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are delighted to hear that your order arrived promptly and that our delivery team provided such friendly and assistance.

Thank you for sharing your great experience with us!

Noté 5 sur 5 étoiles

Click and collect

Fast, no problems.

24 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are glad you enjoyed your experience with click and collect.

Thank you for your review.

Noté 5 sur 5 étoiles

Good from ordering and delivery the guy…

Good from ordering and delivery the guy was polite and made sure it went in the airer where I wanted it very happy lady thanks Jill Webb

18 septembre 2026
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Réponse de Huws Gray

We are so glad to hear that your ordering and delivery process went so smoothly.

It is wonderful to know that our driver was polite and took the extra care to place your item exactly where you needed it.

Thank you for taking the time to share your great experience!

Noté 3 sur 5 étoiles

Quick ordering and acknowledging of…

Quick ordering and acknowledging of click & collect but when I tried to cancel it there was a bit of confusion regarding how I was to get my refund.

24 septembre 2026
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Réponse de Huws Gray

Thank you for your review. We are pleased to hear that the initial store pickup process was swift.

We also appreciate you sharing your experience regarding the cancellation and reimbursement process. We are actively reviewing our procedures to ensure our staff can provide clearer guidance and smoother service for future order cancellations.

Noté 5 sur 5 étoiles

Quick and easy purchase and the quality…

Quick and easy purchase and the quality seems good

24 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are so glad to hear that your shopping experience was smooth and that you are satisfied with the high quality of your items.

Thank you for your support!

Noté 5 sur 5 étoiles

Prompt efficient delivery

Prompt efficient delivery, helpful driver

23 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are so happy to hear that your order arrived quickly and that our driver was so helpful.

Thank you for taking the time to share your kind feedback with us!

Noté 5 sur 5 étoiles

Good service and price

I ordered a large bag of top soil.
It was delivered on time and the driver placed it where I wanted. The quality appears good and the price was reasonable.

18 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are glad you enjoyed your experience with our delivery service.

Thank you for your positive feedback regarding our punctual driver placing your order correctly and the good quality of our garden supplies.

Noté 5 sur 5 étoiles

Great service

Great service, friendly staff and a good product. Thank you.

23 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are so pleased to hear that you had a wonderful experience with our team and are happy with your purchase.

Thank you so much for taking the time to share your kind feedback with us!

Noté 5 sur 5 étoiles

All round excellent service product and…

All round excellent service product and delivery absolutely spot on will certainly return when I need more items.
Cheers Paul

24 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are so glad to hear that everything from our service to the items and their arrival met your expectations completely.

Thank you for your kind feedback, and we look forward to welcoming you back again in the future!

Noté 1 sur 5 étoiles

Zero communication from your back-office team!

You acknowledged receipt of the order slowly and then didn’t get in touch to agree a delivery date; not just within your published committment to do , but at all! Consequently I emailed you pointing out my disappointment and that because of your delays my planned use of the product would have to be put back by 10 days. Still no response, so when your (very professional and polite) turned up, out of the blue i had to send them away as I’d had to put my team onto another job.

23 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

Thank you for taking the time to share your feedback with us. We regret that our lack of communication regarding your order confirmation and scheduling caused major disruptions to your project timelines.

Failing to respond to your emails and delivering without prior notice is not acceptable. We are currently reviewing our internal communication processes and dispatch notification systems to ensure that scheduling commitments are strictly met and that inquiries receive prompt replies in the future.

Noté 5 sur 5 étoiles

Great service

Great service, thank you

23 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are very glad you enjoyed our assistance and we appreciate you taking the time to share your feedback with us.

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. Ordered on line in the morning, the order arrived later the same day.

23 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are thrilled to hear that your experience was so quick and efficient! Providing fast online ordering and same-day delivery is always our goal.

Thank you so much for sharing your wonderful feedback with us!

Noté 5 sur 5 étoiles

Delivered when expected

Delivered when expected. Placed in the space required. A good delivery experience.

18 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are glad you enjoyed your experience.

Thank you for your feedback regarding our punctual arrival and accurate placement.

Noté 5 sur 5 étoiles
Logo de Huws Gray

Réponse de Huws Gray

We are so pleased to hear that you found our website simple to navigate and that your order arrived promptly.

Thank you so much for taking the time to share your positive experience with us!

Noté 5 sur 5 étoiles

Huws Gray Harlow

Huws Gray Harlow. We cannot praise this branch highly enough. Every member of staff we have had contact with has been extremely friendly, polite and helpful. Just spoken to a neighbour who said exactly the same thing, which was what prompted this review. Good prices, excellent service. We are home DIY'ers working on our driveway.

28 septembre 2026
Avis spontané
Logo de Huws Gray

Réponse de Huws Gray

We are glad you enjoyed your experience with our local team during your driveway project.

Hearing that our staff made a great impression through their helpful attitude and polite service means a lot to us, especially knowing that your neighbour shared the exact same positive thoughts.

We truly appreciate you taking the time to leave this feedback and share your experience with us.

Thank you for choosing us for your home improvements.

Noté 5 sur 5 étoiles

Great service

Great service, keen prices . Delivery driver could not have been more helpful as i live in a narrow road and delivery was difficult . Highly recommend this company

20 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

Thank you so much for the fantastic review!

We are thrilled to hear that you were pleased with our prices and service.

It is especially wonderful to know that our driver went above and beyond to ensure a smooth delivery despite the tricky access to your road.

We truly appreciate your high recommendation and look forward to serving you again!

Noté 5 sur 5 étoiles

Great service

Great service. Friendly delivery driver. Online experience also great

18 septembre 2026
Logo de Huws Gray

Réponse de Huws Gray

We are so happy to hear that you had such a seamless experience ordering with us online, and that our courier made a great impression.

We truly appreciate your kind feedback!

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