I have been using Ibotta since when they started. It’s been a journey. I rate them excellent because they have grown and learnt from their mistakes and now have the most excellent customer support tea... Voir plus
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Lisez les avis des autres
Cash is added very quickly. However, using Ibotta is a lot more difficult than using Fetch. It's very time consuming looking through offers and checking for sizes. Fetch just picks everything up autom... Voir plus
Mistakes happen with the app but I have never had a problem getting it corrected after 1 or 2 messages to Ibotta through the app. It can be frustrating when a submission is not credited the first... Voir plus
Ibotta sucks to say the least. If I could give less than 1 star I would—read of those accounts that have been deactivated when they try to withdraw. Never thought it would happen to me. Welp. Appar... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.
Coordonnées de contact
Denver, Etats-Unis
- support@ibotta.com
- ibotta.com
N'a pas répondu aux avis négatifs
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I like that you can link your loyalty…
I like that you can link your loyalty cards to the app and that it catches if you miss offers! I don't like how it's getting harder to get cash back, especially with places like Sam's club. It doesn't make since that you can't get cash back on groceries. It does seem that the app has a lot of glitches, but you are able to get them fixed quickly. It's a wonderful idea, and I've been thankful for the cash I've been able to get back! I will use it when I can.
Have loved this app for many years
Have loved this app for many years. Rewards accumulate quickly. Customer support was wonderful with a recent question I had today.
I was missing cash back in my Ibotta…
I was missing cash back in my Ibotta app and reached out through email to support for assistance. I heard back in less than 2 hours and my issue was resolved. Many thanks to Mercedita I. for the quick response and assistance.
I’m so happy with Ibotta
I’m so happy with Ibotta. I love getting money back and saving it for a special occasion. Thank you and keep up the great job.
It was difficult to work through the…
It was difficult to work through the chat bot to get to better correspondence. Once I was able to do that my issue was rectified quickly. HOWEVER this is becoming an increasing issue where cash back is getting denied by "unable to read receipt" that is clearly viewable.
Make it better
There are never enough items that I purchase to find on ibotta. And there are sometimes too many limitations for choice and variety on the brands available. Also it takes too long to go through all the listings looking for items that I do purchase.
IBotta is amazing
IBotta is amazing, I received my cash back so quickly!! Thank you!
It was awesome love the app
The best customer service Ibotta!
The best customer service Ibotta!! They respond quickly, they solve your problem.
Love this app have been using it for…
Love this app have been using it for years !!! It’s the best app ever to save money with and if a coupon didn’t go through I have always been helped and give the coupon with proof of course!!
I love Ibotta
I love Ibotta! I had an issue with cash back and it was resolved immediately.
They’ve got great customer service!
Benedict help me and teach me how to…
Benedict help me and teach me how to use the ibbota app. Empathy and excellent customer service. Thanks Benedict.
products often are not carried at the common stores that Ibotta offers incentives…
Often products Ibotta offers incentives for are not carried in the stores at the particular time. In addition, there have been times I checked and re-checked the fine print and no exclusions are noted. The barcode is checked in store and the exclusion is added after the rejection. For example that was the process I did on Kraft Grated Parmesan Cheese at Costco. The size was changed to the smaller 8 oz. after I scanned the barcode.
My interaction was with sebastian.he…
My interaction was with sebastian.he was really helpful.understood my problem and solved it right away.i really love using Ibotta.
Great customer service!
Quick responses, clear conversation, and resolution that met my needs. Thank you!
Enjoy saving 💲💲while getting to try new…
Enjoy saving 💲💲while getting to try new products and daily items weekly
Still not correct
Still not correct. I had 3 of an item that was supposed to gone me 1.00 each back. Gave .10 for one. Went back in, now given another .10.
I bought 2 All Detergent thinking that…
I bought 2 All Detergent thinking that I could do this rebate more than once. I realized that I could only do it one time and so I returned one of the items on my receipt. Ibotta took away the entire rebate saying I returned the item when I only returned one of them. They should be able to distinguish this better than that knowing exactly what is and is not returned
Making using ibotta helpful
Always fast replying and making things right. Very helpful. I'd recommend everyone use ibotta, saves me lots of money.
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