Earrings are nice, but the colour is virtually non existent. In the photo the aquamarine was a lovely pale blue. In real life they might as well be clear crystal. Bought for a 30th birthday present... Voir plus
L'entreprise a répondu
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Earrings are nice, but the colour is virtually non existent. In the photo the aquamarine was a lovely pale blue. In real life they might as well be clear crystal. Bought for a 30th birthday present... Voir plus
L'entreprise a répondu
I am yet to receive my order, more than 14 days after placing it. I do not live in a remote part of Australia and to add to that, I've not even received confirmation of shipment. Totally inexcusa... Voir plus
L'entreprise a répondu
A brief comment on my recent purchase of some earrings. It appears that Ice Jewellery now sells earrings as single items so one needs to be aware of this and actually place an order for two. Otherwise... Voir plus
L'entreprise a répondu
Beyond the world experience. Ice Jewellery deserves 10 stars! Customer service team was so kind and patient when I ordered the wrong size of rings. Camilo was very responsive and advising whi... Voir plus
L'entreprise a répondu
Ice Jewellery brings years of jewellery experience with the convenience of online shopping. Australia owned and operated. Browse our rings, earrings, necklaces, bracelets & watches. A huge range of international jewellery & watch brands including THOMAS SABO, Michael Kors, PD Paola, Ania Haie, Armani and more.
Level 1, 328 High Street, 2067, Chatswood, Australie
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Purchased a little clover bracelet and necklace last week, super disappointed with the quality, so much so the bracelet has broken already - I now have to return to get it fixed. Not great for a second wear of it. Definitely not worth the money, sadly I won’t be purchasing anymore items from this company!
I have reduced the stars due to the slow delivery. The website said 3 working days for delivery. It took 12 working days - 18 in total. This was disappointing as it was a birthday gift which I was sending directly to them. However, once arrived the recipient was extremely happy. The choice in the website is very good and the quality is very good.
Love Ice so much, have made multiple purchases over the years just for myself - I’m super picky with jewellery but Ice always has things I just can’t resist! Definitely my go to for high quality, affordable and on-trend pieces.
Very good service ,and quick delivery .thank you .
Very disappointed in the cat brooch. It was for my wife's birthday because she loved cats. It was so small we had to use a magnifying glass to actually see and examine it. I do not know what she did with it but it is gone ... cannot recommend ... sorry.
Product and gift bag beautiful and very prompt and efficient service. Thank you.
Beautiful jewellery at Amazing prices! The service was accurate in description and the products arrived well packaged and very promptly.
My experience with this company was really bad. I bought an item which never turned up and when I emailed them about it. They never replied to me! So basically they are thieves! And I would not recommend anybody buying off these people because they will just rob your money.
I purchased a bracelet but unfortunately it wasn’t suitable.
However the customer service was excellent and issued a return very quickly after receiving the product
Brought a nice necklace and pendant. The chain of the necklace came twisted and knotted. I emailed and never heard back
Sent the wrong sized chain. Cancelled my order because item wasn’t in stock.
Fast service, my daughter loved her bracelet, easy to order online, website easy to navigate
Was exactly what I ordered. Very prompt delivery & was able to track my parcel
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