Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the second time I’ve been and found the customer service exceptional. The first time was because my phone had been hacked, this time it was a camera issue with my laptop. I find the person the... Voir plus

Noté 5 sur 5 étoiles

Searched around for someone able to do micro-soldering to help me complete a MacBook repair and eventually came across icrackedit. They turned around the fix in just a few days and for what seems like... Voir plus

Noté 5 sur 5 étoiles

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb service. I dropped my laptop off to Icracked-it due to a faulty battery of my laptop. Upon investigating, it seems that a capacitor had blown on my logic board; a repair that a lot of shops mig... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'ordinateurs
  2. Agence de consultants commerciaux et informatiques
  3. Service de réparation de matériel électrique
  4. Service de réparation de téléphones

Écrit par l'entreprise

We provide a high quality repairs for all makes and models of smartphones, tablets, PCs, laptops and Apple Macbook devices. We are certified Apple technicians and we offer a superior quality of service and warranties to that of our competitors including a lifetime warranty for replacement smartphone and tablet screens.* We are also IT support specialists for business providing on-site and remote access support to trouble shoot and fast fix IT issues as they happen. We also enable and assist business to better manage and reduce the costs of its hardware infrastructure. this includes repairing, restoring and renewing out of warranty hardware and extending its useful life. We also resell unwanted and out of warranty hardware and generate shared revenues. Our key areas of expertise are: - hardware repairs, restoration and renewal (PCs, laptops, Macbooks, servers, smartphones and tablets). - iPhone repairs, screen replacement, battery replacement, liquid damage, diagnostics and fault fixing (Apple Certified Technicians) - Macbook screen and battery replacement, liquid damage, advanced diagnostics and fault fixing (Apple Certified Technicians) - hardware renewal and restoration for out of warranty devices - hardware/device resales for refurbished and out of warranty units We are committed to achieving total customer satisfaction and offer fully guaranteed services/repairs based on a no fix - no fee basis. IT problems? We've got it cracked! * terms and conditions apply


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I got icracked-it to look at my iPhone…

I got icracked-it to look at my iPhone 8, which wasn't recognising there was a sim installed. I received regular and helpful updates on progress. My phone was returned promptly, within the timescale forecast originally, and in good working order. The cost was also as forecast. I wouldn't hesitate to use icracked-it again if the need arises.

10 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service and value

Great service and value from James at icrackedit.

Felt totally confident In his skills and exceptional customer service

13 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Exceptionally good and useful service…

Exceptionally good and useful service so would fully recommend for any Mac/Apple-related device or phone service or repair. They deserve to do well and branches would be a good addition to other nearby towns!

11 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Professional Service Joan Francis

I can’t praise enough the helpful professional service I had from James he sorted data from an old phone to a new Apple iPhone it was NOT a straightforward procedure,he was so patient with a difficult customer!
A BIG THANKYOU HE CRACKED IT!!

11 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Totally trustworthy and completely professional – great prices too!

This company went out of their way to make the whole process of collecting my desktop, repairing it, and returning it very simple. They explained why the changes need to be made and having completed the works my iMac is running faster than it ever has done. The prices are good and I was even able to talk through setting it back up again with James in the office. The icing on the cake was that they also collected my phone when they returned the computer and replaced my iPhone battery for a very good price and in a matter of hours. This company went out of their way to make the process simple and swift. Social distancing, masks worn and everything safe and efficient. Highly recommended service – totally trustworthy.

17 juin 2020
Avis spontané
Logo de icracked-it

Réponse : icracked-it

thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Noté 5 sur 5 étoiles

Amazing service! Went above and beyond!

I can’t talk more highly of I Cracked it! They saved my computer and my work! I had just returned to the Uk and in isolation for 14 days. My life is on my computer and i work from it, the keyboard and mouse stopped working. I called cracked and Jay was so kind and helpful managed to get my laptop to London and delivered it especially for me back that same evening! Thank you so much! Great efficient and only place I would take my laptop especially during this pandemic. Thanks again.

12 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Super service

Super service, collected my phone from home dropped too in timely manner, very satisfied

4 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Went in to see how much it would cost…

Went in to see how much it would cost to repair or replace the charging port on my iPhone SE as it wasn't working. I handed my phone to the young guy behind the counter, who proceeded with a fine pair of tweezers to remove some fluff from inside the port of the phone...took minutes...worked perfectly and wouldn't accept a payment....very generous and hope the shop does well...excellent service with a smile....Thanks I will be back with any other Apple problems.

11 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Had my iPhone 7 Plus screen replaced. The service was great, staff very friendly and reasonable pricing. Highly recommend.

5 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Greeted by a very friendly and helpful…

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with no charge. Customer service like this is very hard to find these days. Excellent shop would definitely recommend to everyone, 5 ⭐️ service.

16 février 2020
Avis spontané
Logo de icracked-it

Réponse : icracked-it

Thank you for your very kind review Ash,


We are happy to hear our customer feel taken care of every step of the process…

Noté 5 sur 5 étoiles

I went into the Maidenhead store and…

I went into the Maidenhead store and was greeted with excellent customer service, very helpful and friendly. The phone was fixed no problem. I highly recommend this store and will most certainly be going back in the future.

15 février 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus