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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first... Voir plus

Noté 1 sur 5 étoiles

Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my good... Voir plus

Noté 5 sur 5 étoiles

We ordered our outdoor piecce, awaited confirmation paid and went to pick up over Waitangi Weekend. We aere greeted at pick up location in Pokeno, no issues, friendly service, arrived home unpacked... Voir plus

Noté 5 sur 5 étoiles

Ordered on a Tuesday afternoon and received on Sunday morning! Speedy delivery for such a large item considering I'm located in a small rural town. Called to query delivery timeframe as they use their... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. aussi dans
  3. Fournisseur de meubles encastrés
  4. Magasin de meubles
  5. Magasin de meubles de chambre à coucher
  6. Magasin de meubles pour enfants
  7. Vendeur de meubles en gros

Écrit par l'entreprise

Furniture and household goods online retailers & warehouse. Stocking IKEA and other brands. We offer a wide range of home category products such as sofa sets, sofa beds, beds, shelves and much more!


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,1

Tous les avis

(126)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

There is no real tracking function on order processing

There is no real tracking function to see where the order is. I had to follow-up with email closer to delivery time as there was no indication of the order being filled/despatched/in transit etc and no forthcoming communications to keep us in the loop.
That said, replies to my email were prompt which was most appreciated.

4 mai 2021
Logo de Idiya

Réponse de Idiya

Thanks . Appreciate the review. We are improving automated tracking systems as we are scaling up .

Noté 1 sur 5 étoiles

You didn’t even deliver the sofa bed…

You didn’t even deliver the sofa bed even though we paid for delivery, was expecting it today, rang you and you said that it should have arrived ? Now you are saying you will send it on Monday, after we moved in, it’s disappointing. This is feedback for better service

1 mai 2021
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Réponse de Idiya

Hi , Sorry for the disappointment. We only do schedule delivery which are published on our website .You have added notes that you wanted on 1 st may but that was not possible , as there was no delivery schedule for Auckland on that day , so we scheduled it for the next availabilty which is on coming Tuesday .But since you said you need the couch , we made special arrangements for the delivery to happen tomorrow, which Monday. If you wish to pick up the couch earlier , we can refund you the delivery fee. Please call office to arrange .

Noté 5 sur 5 étoiles

Great service

Great service, great quality product, communication was fantastic, I called and had an answer straight away. Product was delivered to me on a Sunday which was great! Product is beyond what I was expecting. Will definitely purchase from here again

16 avril 2021
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Réponse de Idiya

Thank you so much . Appreciation really motivates us as a team to work harder and meets expectations of our customers. Thank you.

Noté 5 sur 5 étoiles

Absolutely awesome service

Absolutely awesome service, from purchase through to delivery - excellent !! Thank you.

13 avril 2021
Logo de Idiya

Réponse de Idiya

Thank you so much . Your review keeps us motivated. We are happy to keep upto your expectations.

Noté 5 sur 5 étoiles

With a short phone call stock was…

With a short phone call stock was confirmed, delivery came on date indicated, in fact earlier which suited me better. total 2 days, inside 48hrs.

12 avril 2021
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Réponse de Idiya

Thank you so much . Your review motivates us as a team to work harder .

Noté 5 sur 5 étoiles

I found ordering our desk very easy

I found ordering our desk very easy. We haven’t received it yet, so I can’t really give a full review, but we’re really looking forward to its arrival... I love the look of Ikea furniture and I really need a desk... can’t wait till it arrives... 😊

11 avril 2021
Logo de Idiya

Réponse de Idiya

Thankyou Fiona,
Your desk has been ordered overseas already and we will update you once it is on the sea. The current ETA , I have is end of May at our warehouse.

Regards
Idiya Team

Noté 5 sur 5 étoiles

Ordered my furniture over Easter…

Ordered my furniture over Easter weekend and it was delivered to Paraparaumu Beach this weekend - amazing service - and the delivery person was so helpful lifting my packages into my garage for me. I would definitely buy from Idiya again.

10 avril 2021
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Réponse de Idiya

Thanks for the awesome review, Gillian! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Noté 4 sur 5 étoiles

Great and cute desk!

Great and cute desk!
Overall it's a really nice desk and I love the drawers and shelf space. It took half a day to put together and had to be reinforced at the sides as the shelf top doesn't actually join into the base of the desk and can easily fall off if not pushed up against a wall. Also the screwdriver supplied in the box is Slotted one and only fits one type of screw provided so you will need a Phillips screwdriver to put it together.

4 avril 2021
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Réponse de Idiya

Great detailed review . thanks

Noté 1 sur 5 étoiles

Product advertised on line

Product advertised on line. Messaged them a couple of days after placing my order to see when it would be sent as status of order said pending. Received no reply. Phoned them and was told the product was not in stock. Frustraiting! It would have been nice to have been contacted at the time of placing the order so I had time to order from somewhere else.

1 avril 2021
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Réponse de Idiya

Hey,

I am very sorry for the inconvenience caused to you. I see that you ordered Fidget Spinners on 29th of March 2021 and they were showing in-stock on our website. The product was showing in-stock due to some glitch that was resoled later on.
I see that we refunded you for this inconvenience on 30th of March 2021 that was the next day of purchase. I understand that it must have been frustrating as you needed them for your holiday and am very sorry about it.
We are trying to be proactive with the stock levels on our website to make your purchase experience better and fast, hoping that you give us one more chance of serving you and giving you a better shopping experience with us.

Kind Regards,
Team Idiya

Noté 1 sur 5 étoiles

Item I ordered showed in stock on…

Item I ordered showed in stock on website. I ordered it to find that it wasn't in stock and had been ordered from ikea. Only realized this too late and now I have to wait months for my item. What a joke.

30 mars 2021
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Réponse de Idiya

Hey Neville,

I am very sorry for the inconvenience caused. I see that when you ordered the product it was showing as in stock but as conveyed you earlier there was some glitch in the system at that time. We can always process the refund to you and cancel this order if you do not wish to wait.
We are expecting this consignment to arrive at our warehouse in next 2 weeks as informed to you earlier.
Please let me know what you decide.

Regards,
Team Idiya

Noté 5 sur 5 étoiles

Stratva Loft bed

Ordered the Stratva Loft bed from Idiya and couldn't be happier! Item was in stock and not only did we receive email confirmation straight away, they delivered the bed within 3 days. One of the easiest beds to put up and I now have an extremely happy child.

7 mars 2021
Noté 5 sur 5 étoiles

Extremely Happy!

Ordered on a Tuesday afternoon and received on Sunday morning! Speedy delivery for such a large item considering I'm located in a small rural town. Called to query delivery timeframe as they use their own van (no tracking) and spoke to a lovely lady who was very helpful. Delivery driver gave me a 30 min heads up before arriving and was very professional. Extremely happy overall.

7 mars 2021

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