I have been using I hate Ironing for the last 6 weeks for general wash and fold of laundry. Have had no problems. Collection and delivery are easy to schedule, the drivers are always cheery, oolite... Voir plus
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Have had an awful experience with the uk service. 3 out of 4 cream/white items came back with black marks all over them (how on earth this wasn’t checked amazes me.) When they tried to rectify the iss... Voir plus
L'entreprise a répondu
I loved how promptly my clothes were delivered and how attentive to detail the team is! What an incredibly well-run business. I am so grateful to have my clothes neatly folded at my doorstep just 24 h... Voir plus
L'entreprise a répondu
First time user in Kent here. Reviews looked good as I was slightly dubious about handing over my card details and items to an unknown company. Needn't have worried. Really excellent service; the b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Pressing
- aussi dans
- Blanchisserie
- Cordonnier
- Laverie automatique
- Service de blanchisserie
- Service de retouche de vêtements
À propos de ihateironing
Écrit par l'entreprise
ihateironing is a network of professional dry cleaners offering on demand laundry and dry cleaning services, along with great customer service and convenient collection and delivery times that work around your schedule.
The service is simple - place an order in a matter of seconds, ihateironing will collect and clean your items, returning them washed and pressed less than 24 hours later. Serving the United Kingdom , New York, and New Jersey our flexible collection and delivery slots mean you don't have to deal with restrictive opening times and you can place an order 24/7 online.
Every item we clean is treated with care and respect by our highly experienced team of experts, who provide a world class cleaning service, every time. If you are looking for a dry cleaner near you then look no further than ihateironing.
Customer Support:
Monday to Friday: 7am - 8.30pm
Saturday: 8am - 7pm
Other services from ihateironing:
Coordonnées de contact
3Space International House, SW9 7QE, London, Royaume-Uni
- 020 7060 4939
- info@ihateironing.com
- ihateironing.com
4,2
Bien
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time user... soo impressed
First time using this service and I was so impressed. Honestly thought it was a mistake when they said my laundry could be collected within the hour but sure enough someone showed up 30 minutes after booking. Everything was back to me the next day and the price was super reasonable!
3 août 2026
Avis spontané
Réponse de ihateironing
Hello David,
Thank you so much for your wonderful feedback. We’re delighted to hear that your first experience with our service exceeded your expectations.
It’s fantastic to know that you were impressed with our quick collection and next day turnaround, all at a fair price. Your convenience and satisfaction are our priorities.
We truly appreciate you taking the time to share your experience with our service, and we look forward to welcoming you back soon.
Kind regards,
Saf
IHI Customer Care
Amazing customer service!
Normally absolutely perfect! Had an issue with a garment but dealt with customer service who were incredible and resolved the issue for me. Highly recommend this company, they certainly put customers first!
4 août 2026
Avis spontané
Réponse de ihateironing
Hello Jonathon,
Thank you so much for your kind words and recommendation.
While we’re sorry to hear that you encountered an issue with your order, we’re pleased that our Customer Care team was able to resolve it to your satisfaction. It’s wonderful to know that you felt supported throughout the process and that our commitment to putting our customers first was reflected in your experience.
Your feedback means a great deal to our team, and we truly appreciate your continued support. We look forward to continuing to work hard to ensure our high standards of service are consistently upheld.
With gratitude,
Saf
IHI Customer Care
Réponse de ihateironing
Hello Olivia,
Thank you for taking the time to review our service. We’re delighted that you’ve had such a positive experience and that we’ve earned your five star rating.
We appreciate your support and look forward to seeing you again soon for your next collection.
Best regards,
Saf
IHI Customer Care
Great!
This company is great. Really quick pickup, often same day. Also fast turnaround. I’ve found the ironing service (only one I’ve used so far) to be very good and the only one time I had an issue they rectified it free of charge. I’d really recommend them.
3 août 2026
Avis spontané
Réponse de ihateironing
Hello JAT,
Thank you so much for your wonderful feedback and recommendation.
We’re delighted to hear that you’ve been pleased with our quick collections, fast turnaround, and the professional quality of our ironing. While we’re sorry to hear that you experienced an issue, we’re pleased that our Customer Care team was able to resolve it to your satisfaction at no additional cost.
We truly appreciate your support and look forward to continuing to provide you with the standard of service you have come to expect from us.
Kind regards,
Saf
IHI Customer Care
Never even showed
Never even showed. Done with this company there’s been way too many mistakes
2 août 2026
Réponse de ihateironing
Dear Zoe,
We are very sorry to hear of your disappointing experience with our service, and truly regret letting you down.
Your concerns have been raised with our dedicated Quality Assurance Manager, who has personally reached out to you.
Your feedback is incredibly important to us. While we remain genuinely committed to making the necessary improvements to our service, we recognise that your trust has been shaken, and we sincerely apologise for this.
Best regards,
IHI Customer Care
Fantastic service
Fantastic service, great communication, fast turnaround. Highly recommended for all your ironing needs.
3 août 2026
Avis spontané
Réponse de ihateironing
Hello Lynn,
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our communication and timely turnaround. It’s wonderful to know that you would highly recommend our service.
Your support means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon.
Best regards,
Saf
IHI Customer Care
Couldn’t be happier
I use Ihateironing in both NYC and Miami to wash, dry, and iron my linens and to iron my clothes when I return from a trip. Ihateironing makes it so easy - I can even use the service in both cities at the same time. They follow the instructions I provide and their service is excellent. They immediately let me know if there is any issue with the items or delivery. After six months of continuous use the service remains consistently excellent.
1 août 2026
Avis spontané
Réponse de ihateironing
Hello Malinda,
Thank you for sharing your experience with us. We are so pleased to hear that our service has made laundering and ironing so convenient for you across both New York City and Miami, and that both your requirements and expectations were met to your satisfaction.
It is also wonderful to know that our proactive communication regarding your items and deliveries has given you peace of mind.
We truly appreciate your continued support over the last six months and look forward to maintaining this standard for you in both cities.
Best regards,
Saf
IHI Customer Care
First class service highly recommend
30 juillet 2026
Réponse de ihateironing
Hello Paul,
Thank you for sharing your feedback. We hold ourselves to high standards across all aspects of our business, so it's wonderful to know that you found our service first class and that we have earned your high recommendation.
We appreciate your support and look forward to seeing you soon for your next collection.
Many thanks,
Saf
IHI Customer Care
Exceptional attention
Care for the client, great attention to detail, drivers polite and trustworthy.
30 juillet 2026
Réponse de ihateironing
Hello Carla,
Thank you for your kind feedback. We are so pleased to know that our attention to detail and polite, trustworthy drivers have earned your five star rating and your client's satisfaction.
Your support is greatly appreciated, and we look forward to continuing to deliver the standard of service you have come to rely on.
Many thanks,
Saf
IHI Customer Care
Professionalism and customer service.
I’ve worked in a busy London office for almost ten years, and we’ve always used I Hate Ironing. They are highly skilled professionals with excellent standards. Extremely reliable and consistently providing outstanding customer service. They are definitely a great help in our busy daily routine.
31 juillet 2026
Avis spontané
Réponse de ihateironing
Hello Juliana,
Thank you for sharing your experience with our service. We are so pleased to hear that we have been able to support you and your colleagues for nearly ten years by providing a reliable, professional service with the high standards you have come to expect.
It means so much to us to know that we've become a trusted part of your busy daily routine and that our team has consistently delivered outstanding customer service.
We truly appreciate your continued support and look forward to maintaining the high standard of service you and your colleagues have grown accustomed to from us.
Best regards,
Saf
IHI Customer Care
Réponse de ihateironing
Hello Sarah,
Thank you for taking the time to leave a review. We are delighted to hear that you have consistently experienced a punctual, reliable service with excellent communication throughout.
Your convenience and satisfaction are our top priorities, so it's wonderful to know we've met your expectations.
We truly appreciate your support and look forward to continuing to serve you.
Kindest regards,
Saf
IHI Customer Care
Réponse de ihateironing
Good afternoon,
Thank you for sharing your experience with us. We are so glad that our quick and convenient door to door service has met your needs.
Your satisfaction is our priority, we appreciate your support, and we look forward to continuing to serve you.
Kind regards,
Saf
IHI Customer Care
Excellent service
I have used the company for several years now as at 82years of age find sheets and duvet covers difficult to do on my own.
You can choose your own delivery day and time. The drivers always polite. If they are held up in traffic and not going to be in your time frame you get a text to explain reason for delay.
Bags are provided for collection and return. The items are neatly pressed and folded and wrapped in tissue paper.
I think excellent value for money and would highly recommend them
29 juillet 2026
Avis spontané
Réponse de ihateironing
Dear Mrs Kaye,
Thank you for your continued loyalty over the years. We are so pleased to hear that you have been consistently satisfied with our service, our polite drivers, and the professional finish of your orders, all while providing excellent value for money.
It means the world to us to know that you have come to rely on our service, especially for caring for your household linens. It's wonderful to know we have earned your trust and your high recommendation.
We truly appreciate your continued support and look forward to seeing you again for your next collection.
Best regards,
Saf
IHI Customer Care
I have loved using ihateironing from…
I have loved using ihateironing from the first time I sent some items to them. I couldn’t believe how quick and convenient the service was. The communication is excellent and they are incredibly reliable. They are my go to and I recommend them whenever I can!
28 juillet 2026
Avis spontané
Réponse de ihateironing
Hello Eni,
Thank you for sharing your experience. We're delighted to hear you've been impressed with our service from your very first order and that our quick, convenient service, reliable communication, and consistency have made us your go to choice.
We are thrilled to have earned your recommendation. Your support and trust mean so much to us, and we look forward to continuing to provide the high level of service you've come to expect.
Kind regards,
Saf
IHI Customer Care
Efficient service every time
I am a regular customer and have been for a number of years now. The service is incredibly efficient, the quality of work very good and the price very reasonable. Would highly recommend.
28 juillet 2026
Avis spontané
Réponse de ihateironing
Hello Elizabeth,
Thank you for your continued support over the years. We are delighted that you have consistently found our service efficient, our high quality standards met, and our pricing fair. Your feedback and recommendation mean the world to us and we appreciate your support.
We look forward to maintaining the standard of service you have come to expect from us.
Kind regards
Saf
IHI Customer Care
Just the best
Just the best. Don't have to worry about shirts or alterations piling up. The service is amazing. Convenient and trustworthy. Thank you! I really hate ironing and you guys are the best 😀
28 juillet 2026
Avis spontané
Réponse de ihateironing
Hello Mich,
Thank you for your kind feedback. We are so pleased that we have taken the worry out of shirts and alterations piling up, and that you have found our service both convenient and trustworthy. And of course, we could not agree more that ironing is best left to us.
Your support means a great deal to us, and we look forward to continuing to make your life a little easier.
Best regards
Saf
IHI Customer Care
Réponse de ihateironing
Hello Rob,
Thank you for taking the time to review our service. It is wonderful to know that you have had a brilliant experience, and to have earned your five star rating. Your satisfaction is our priority.
Your support is greatly appreciated, and we look forward to welcoming you back soon.
Best regards
Saf
IHI Customer Care
Collected from outside my apartment
Collected from outside my apartment - good cleaning service -delivered back to me - easy, efficient and good value
26 juillet 2026
Réponse de ihateironing
Hello Jayne,
Thank you for reviewing our service. We are glad to hear that our door to door service met your expectations and that we were able to provide you convenience for good value.
We appreciate your support, and we look forward to seeing you soon for your next collection.
Kind regards
Saf
IHI Customer Care
Quick service
Pick up and delivery is within the stated times. Texts advising when items have been collected and delivered are helpful. The items folded and wrapped in tissue paper. The App could be a little more user friendly in that a drop down menu that one could click to show which services one wanted would be more helpful.
20 juillet 2026
Réponse de ihateironing
Hello J,
Thank you for your feedback. We are so pleased that you are satisfied with our customer care and professional presentation. We appreciate your comments on our app and genuinely remain committed to making the necessary improvements to our service, so we will pass your feedback on to our team.
We appreciate your support and look forward to continuing to serve you.
Best regards
Saf
IHI Customer Care
Solution to laundry problem
From my first service with this company I was impressed with reliability of collection and rapid delivery, very reasonable cost and high standard of service including purpose designed bag. I cannot dry washing outside, so bedding and towels were a problem until I found I Hate Ironing, the perfect solution
24 juillet 2026
Avis spontané
Réponse de ihateironing
Hello Shirley,
Thank you for sharing your experience with our service. We are so pleased we have been able to provide reliable convenience with our punctual door to door service.
We appreciate your support, and we look forward to seeing you soon for your next collection.
Best regards
Saf
IHI Customer Care
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