iKegger Europe Avis 

17
TrustScore 4 sur 5

4,1

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À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin de matériel pour le brassage de bière
  3. Magasin de matériel de camping
  4. Magasin d'articles de loisirs
  5. Magasin de fournitures pour restaurant

Écrit par l'entreprise

iKegger Europe is a premium mini keg brand for people who want better drinks on tap at home, at parties or on the go. Our reusable stainless-steel systems are designed for beer, homebrew, cocktails, spritz, nitro coffee, soda and more – combining compact size, quality components and flexible serving options. Unlike many simple party-keg solutions, iKegger offers a complete, modular ecosystem with multiple keg sizes, insulated and non-insulated options, interchangeable taps, regulators, gas solutions, spare parts and accessories. This lets customers build, expand and maintain a setup that suits the way they actually serve. European customers benefit from fast EU-wide shipping directly from our warehouse in Vienna, with in-stock orders normally dispatched within 24 hours and free-shipping options available across the EU. Our European product range and operations are set up to meet applicable EU market and compliance requirements. We also provide local European customer support, practical guides, replacement parts and long-term system compatibility – so customers are supported beyond the initial purchase. From first setup to future upgrades, customers can rely on one established system instead of prematurely replacing disposable setups. iKegger Europe is operated by MashCamp GmbH in Vienna, Austria. Live Life On Tap. Anytime. Any Drink. Anywhere.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

17 avis

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4,1

Tous les avis

(17)

0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

No support or warrenty

I tried not to give a bad review because I'm proud of Dave for materializing a good idea into a product.
1. no Brewers on my side knew how to fill, i was so disappointed that i wanted to return the product to buy a standard kit but Dave doesn't pay for return postage therefore it's impossible for you to return the product if your not satisfied Even though he has a return guarantee.
After a lot of research and meeting local Brewers, we came up with a filling solution so I'm still using it, i had to buy some additional standard accessories. Dave had already stop responding to my queries by then.
2. The pressure gauge broke after using a single co2 mini bottle. Looks cute and small but bad quality. Contacted Dave a week ago and you guessed it, never hear back from him again. Guess I'm going to buy another standard gauge and setup today.

I think the keg is very good, you can set the pressure to have little to no foam when pouring. However, for a premium product, as it's cost way more than a standard setup, it has a non existent warranty because Dave will not reply. I'm sure he'll find the time to reply to this post 😂

Cannot post a review on his official website, they are probably all hand picked and even the reviews on this site is probably fake because there's no team! It's only Dave and you never hear back from them!

26 octobre 2024
Avis spontané
Logo de iKegger Europe

Réponse de iKegger Europe

Thanks for sharing your experience.

We just wanted to clarify for future readers that this review relates to iKegger Australia and not to the current iKegger Europe operation.

iKegger Europe is now operated by MashCamp GmbH from Vienna, Austria, with its own European customer service, warehouse and operations.

While we unfortunately can't comment on or resolve experiences with the former Australian operation, we appreciate you taking the time to leave your feedback.

Best regards,
Team iKegger Europe

Noté 5 sur 5 étoiles

I signed up on Kickstarter for iKegger 2.0

I signed up on Kickstarter for iKegger 2.0, because it looked great. I wasn't disappointed when it was delivered. Within days of delivery I was contacted to advised that one part wasn't up to their quality standard and a replacement was sent to me. Since then I've been so impressed I bought an addition keg and additional iKegger 2.0 Push Button Tap & Keg Spear to give me 2 operational kegs. The quality is of the highest standard and the customer service is great.

25 août 2023
Avis spontané
Logo de iKegger Europe

Réponse de iKegger Europe

Thanks for the detailed review and for supporting iKegger 2.0 from the Kickstarter days!

It’s great to hear that the system impressed you enough to add a second keg and tap setup. That flexibility – being able to expand your setup over time – is exactly what makes the iKegger system so useful.

Thanks again for your support and for sharing your experience.

Best regards,
Team iKegger Europe

Noté 5 sur 5 étoiles

Great products, great service

Thanks Dave and the team at iKegger for your professional support. Always there to help with any issues and questions. Your products are first class, well priced and delivered in exceptional time.
I have set myself up with your products from my kegerator, to the jockey box I always take camping, to the double walled insulated keg for parties.
I have sent many friends your way and they have set themselves up with great setups.
All say the same as I do, “what a fantastic company, great service and great products”

25 mai 2024
Avis spontané
Logo de iKegger Europe

Réponse de iKegger Europe

Thanks for the great feedback and for recommending iKegger to others.

It’s great to hear how you’ve built out your setup across the kegerator, camping and parties. That flexibility is exactly what the iKegger system is designed for.

Thanks again for your support.

Best regards,
Team iKegger Europe

Noté 5 sur 5 étoiles

Great people, great products

I ordered numerous times in the pas tfive years at iKegger and from the beginning I was really welcomed with every question I threw at them. Also some of my kegs are also 5 years old and I didn't need to change anything except for the dip tube. So if you need anything Kegging related you shouldn't hesitate to order at iKegger.

9 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Trust iKegger to deliver!

I Made a big dollar purchase from iKegger, and never once had any concerns about the reputation of the company or the staff. The communication was fantastic and the delivery quick and well packaged.

26 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Extremely helpful, knowledgable & friendly

The team at iKegger are extremely helpful, knowledgable & friendly, always doing there best to ensure customer satisfaction..! I'm quite particular about what I want to order, but they always manage to exceed my expectations & provide excellent after-sales service, even one Saturday evening when I was having difficulty using something for the first time. There products have been a game-changer for my home-brewing & I only wish I had discovered them years ago..!

29 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic experience!

Absolutely fantastic experience with iKegger! Their products are top-notch in quality, and the craftsmanship is evident in every detail. Communication was excellent throughout the entire process, making the purchase smooth and hassle-free. Highly recommend iKegger for anyone seeking high-quality brewing equipment and exceptional customer service!

8 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

NO TRACKING UPDATE NO DELIVERY TIME…

NO TRACKING UPDATE NO DELIVERY TIME SLOT (DPD GIVE YOU 1 HOUR TIME SLOT)MUCH MORE EXPENSIVE DELIVERY AND LONGER DELIVERY TIMES

26 juin 2023
Avis spontané
Logo de iKegger Europe

Réponse de iKegger Europe

Thanks for your feedback. We’re sorry to hear the delivery experience did not meet expectations, especially regarding tracking and delivery timing. We’ve since changed and improved our European operations and shipping setup from Vienna.

Best regards,
Team iKegger Europe

Noté 5 sur 5 étoiles

Got the items pretty quick

Got the items pretty quick! Also great customer support, it seems like there is always someone there to chat even after you bought something they will help you out. Can recommend this place!

I bought a mk4 regulator btw!

Cheers!

14 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Products don't fit, bad service

Non responsive customer service. They only allow the top reviews on their own site and worst of all: If you already own premium beer connects for a corny keg, they probably don't fit the 'spears' iKegger offers (resulting in leakage and spilled beer). Just keep using the corny kegs and don't buy from this company. Fine if iKegger is using their own proprietary standards, but they should be transparent about it and they should not pretend that they use standard form factors. Since I got no response I don't really feel like buying the special iKegger disconnects you need to use their kegs and probably cannot use their expensive kegs at all.

16 octobre 2021
Avis spontané
Logo de iKegger Europe

Réponse de iKegger Europe

Thanks for your detailed feedback. We’re sorry that both the compatibility issue and the lack of response caused such a frustrating experience.

Clear compatibility information and responsive support are important, and we appreciate you pointing this out. iKegger Europe is now operated and supported from Vienna with a renewed focus on clear product information and customer service.

Best regards,
Team iKegger Europe

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