I’ve been ordering Nespresso Vertuo pods from ILpresso for months, and Zubair Khan has made every experience seamless. Their delivery is always spot on, right on time, every time, ensuring I never run... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We came straight to them to purchase the coffee machine, as they are the only one's that provide you a demo, listen to you and guide you properly regarding which machine suits your need best, we liter... Voir plus
L'entreprise a répondu
I ordered a coffee syrup from this site for the first & last time unfortunately. I ordered the torani syrup around 18 november & kept using it until one day i saw the expiry date written on the bottle... Voir plus
L'entreprise a répondu
Ilpresso as a reseller of Nespresso products have been very helpful to me. When I first discovered it through a friends referral I asked them if the Nespresso products they selling are original or no... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ilpresso is the first Pakistani premium coffee marketplace. It is rapidly becoming a go to coffee platform for Pakistanis living in Pakistan and abroad for their coffee requirements. Ilpresso is also #1 Reseller of Nespresso Coffee Pods in Original and Vertuo Line, Julius Meinl a premium European Coffee Brand is part of Ilpresso with exclusive distribution rights to sell in Pakistan.
Coordonnées de contact
Plot # 190/1/A, Khayyam Chambers, 5th Floor, PECHS block 2, Shahrah-e-Faisal, 75400, Karachi, Pakistan
- +923002470404
- Info@ilpresso.com
- ilpresso.com
3,7
Moyen
35 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Les gens ont aussi consulté
amazing service
18 juillet 2024
Réponse de Ilpresso Coffee
Thank you for the kind words! We’re thrilled to hear you had an amazing experience with our service. We’re here whenever you need us!
Delivered as committed.
8 juillet 2024
Réponse de Ilpresso Coffee
Thank you for your feedback! We’re glad we could meet your expectations and deliver as promised. Your satisfaction is our top priority!
The coffee quality was horrendous
The coffee quality was horrendous. It will be better to get the original nespresso brand than the cheaper one. It was undrinkable.
Delivery and user experience of ordering was good. no complaints there.
6 juin 2024
Réponse de Ilpresso Coffee
Thank you for sharing your experience with us. We’re sorry to hear that the coffee quality didn’t meet your expectations. Your feedback is invaluable, and we’ll make sure to look into this issue closely. We’re glad you had a positive experience with the delivery and ordering process. If you’d like, we can discuss options to find a coffee blend that better suits your taste. Please feel free to reach out to our customer service team.
expired Julius Meinl pods
Hi. I ordered two packs of Julius meinl coffee pods from Ilpresso. However, when I received them I saw that that their Expiry date was 06/06/24. No such thing was mentioned on the website when I placed the order. They taste really weird too. I have already opened one pack, so I understand that can’t be returned. However, I’d like to return/exchange the other unopened pack. Kindly let me know the procedure for that.
29 mai 2024
Réponse de Ilpresso Coffee
Thank you for bringing this to our attention. We sincerely apologize for the oversight and any inconvenience caused by receiving products close to their expiry date. We understand your concerns and would be happy to assist you with returning or exchanging the unopened pack. Please reach out to our customer service team on whatsapp 0300.247.0404, and they’ll guide you through the process promptly. Your satisfaction is important to us, and we’ll make sure to address this issue to prevent it from happening again.
Really appreciate their focus on…
Really appreciate their focus on customer satisfaction. My issue was resolved promptly. Thanks!
18 mai 2024
Avis spontané
Réponse de Ilpresso Coffee
Thank you for your kind words! We’re delighted to hear that your issue was resolved promptly and that our focus on customer satisfaction made a positive impact. We’re always here to help—thanks for choosing Ilpresso!
Item was never delivered...
29 avril 2024
Réponse de Ilpresso Coffee
Dear Customer, sad to know the status of your order. Unfortunately, as per Leopard Courier record, the order was refused to accept on your part. However, you may proceed with new order. Thank you for your understanding.
Super slow delivery
Super slow delivery, i'm a repeat customer but honestly you can deliver faster. Shouldn't take 4-5 days.
22 avril 2024
Réponse de Ilpresso Coffee
Hello Shehryar. I m sorry that you had to wait so much for your order. However our utmost practice is to deliver our customer in time.
Please note that COD orders usually take 3-4 days as they go through couriers own delivery cycle. Rest assured we will improve our delivery time.
Excellent Service!
15 avril 2024
Réponse de Ilpresso Coffee
Dear Farhan, thank you for trusting Ilpresso. It is helpful for us to improve our services and variety of coffee we bring for our customers in Pakistan.
customer service is fantastic
16 avril 2024
Réponse de Ilpresso Coffee
Dear Shuja, Thank you having your trust in Ilpresso. Please share your constant feedback with us to improve the areas we lack. We feel confident to keep serving you the best of us.
Good variety, suggestions for restock and additional brand
Good variety, please restock Nocciola nespresso classic capsules as they taste excellent. Also please consider if you can add Borbone brand coffee capsules (especially their nocciolino is very good).
14 avril 2024
Réponse de Ilpresso Coffee
Dear Ahmed, Thank you for an honest review. Unfortunately, due to red sea crisis shipments are delayed and our team is working hard to replenish the stocks at earliest possible. Also, we are introducing more coffee brands under Ilpresso Umbrella :)
Réponse de Ilpresso Coffee
Dear Abukhair, Thank you for your review. We feel pleasure to serve our customers.
Fast service and excellent price
Great prices - cheaper than what I found elsewhere, fresh products, and best of all, fast delivery. There are some places that take 5-7 days to process an order. Not these folks!
15 avril 2024
Réponse de Ilpresso Coffee
Dear Ahmed, thank you for your review. Your experience really matters to us and we’d love to hear you again.
Ilpresso as a reseller of Nespresso…
Ilpresso as a reseller of Nespresso products have been very helpful to me. When I first discovered it through a friends referral I asked them if the Nespresso products they selling are original or not. Not only they assured me the products ingenuity but informed me about 1 year warranty as well. Since then I have been buying my Nespresso needs from Ilpresso.
13 avril 2024
Avis spontané
Réponse de Ilpresso Coffee
Dear Khan, Your experience really matters to us and we’d love to hear the feedback or areas to improve.
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