Banner for Imaginatal

Imaginatal Avis 

663
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my second visit to Imaginatal for their pregnancy scanning service. Fantastic experience from start to finish. Website easy to navigate, variety of time slots available and once there the sta... Voir plus

Noté 5 sur 5 étoiles

The sonographer was incredibly calm and patient, explaining every detail to me! We didn't feel rushed at all. She took her time to ensure we had the best view of the baby! Lovely experience !!I high... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience at the clinic. The environment is really calm, appointment was on time and nice to get scan pictures & a goody bag. Well worth the money to feel reassured.

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'imagerie pour diagnostic médical
  2. Centre de radiologie

Écrit par l'entreprise

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Écrit par l'entreprise

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Coordonnées de contact

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4,8

Excellent

TrustScore 5 sur 5

663 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(663)

379 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Unfortunately would not reccomend

Unfortunately would not reccomend
We had both our gender and 4d scan at the Gloucester clinic . One staff member was at both scans and our rescan 4d. She was extremely miserable and considering this is both an anxious and exciting time for parents she made it feel like we had walked into a morgue .
We needed re scan on our 4d came back for this and images were still not able to be taken due to babies position . Sonographer tried her best and communicated all the way and offered us to come back in the week
Came out and was told very curtly by said receptionist you can come back but if you do that’s it no more and you will have to accept the photos . We took the images we had at that point as we didn’t want to return and feel that we had become a nuisance. We got 2 keying with our package which were printed awfully the picture is tiny covers about a quarter of the keyring and has all the graphics info on it - why would we want that on a key ring?
The sonographers we had were fantastic I will say and this review is not a reflection on them at all. But to walk in and feel we are interrupting a social event because we have had to stop a receptionist mid conversation to check in , for them to not once smile or show any warmth isn’t ok. I understand everyone has bad days and can’t always be expected to be cheerful as a medical professional myself I understand more than most but her manner was awful. Our pregnancy has been rough and our nhs scans can be really tough so we really wanted a nice experience which has been taken away

12 février 2026
Avis spontané
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you for taking the time to share this, and I’m genuinely sorry your visits to our Gloucester clinic left you feeling unwelcome. That’s the opposite of the supportive, reassuring experience we want anyone to have — especially during such an emotionally demanding stage of pregnancy.

I’m glad to hear the sonographers looked after you well, and we really appreciate you separating your feedback about them. However, it’s not acceptable that the front-of-house interaction and the way the rescan expectations were communicated made you feel like a burden. We also understand your frustration about the quality of the keyrings — the keepsakes should feel special, not disappointing.

We’d really like the chance to look into this properly and follow it up with the team involved. A member of our management team will be in contact to discuss this with you and ensure it’s addressed appropriately.

Thank you again for raising it — your feedback will be taken seriously.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

The staff was lovely and made us feel…

The staff was lovely and made us feel relaxed and welcomed. Would recommend to anyone who wants to check all is ok before your nhs scan

15 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you for your kind words. We’re so pleased you felt comfortable and at ease during your visit — that reassurance before an NHS appointment can make a huge difference.

We really appreciate the recommendation and we’re glad we could help you feel confident that everything was progressing well.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Early Reassurance Scan

We had our 6 week early scan at Imaginatal and it was such an incredible experience. The staff were absolutely brilliant, so kind, welcoming and reassuring from the moment we arrived.

The sonographer took the time to explain everything clearly and made us feel completely at ease during such an important appointment. We left feeling happy and so grateful. I would not hesitate to recommend Imaginatal to anyone considering an early scan.

13 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you so much for sharing this. We’re really glad your 6-week scan felt reassuring and positive from start to finish — those early appointments can mean so much, so it’s lovely to hear you felt supported the whole way through.

Our sonographer and reception team will be delighted to know their care and clear explanations helped you feel comfortable and confident. Thank you as well for recommending us — it truly means a lot.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Very friendly and kind staff

Everyone was very friendly and kind.
The team never made us feel rushed and we had the most magical experience.
Thank you.

14 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you so much for your lovely review. We’re so pleased you felt genuinely cared for and that you had time to enjoy every moment without any pressure — that’s exactly how it should feel. Knowing your visit felt “magical” means the world to us.

We’ll be sure to share your kind words with the whole team.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

We had the most amazing experience on…

We had the most amazing experience on our 4D scan! We were made to feel welcome as soon as we walked in and the lady on reception made it feel like such a special moment!
The radiographer had so much time for us and the patient of saint as our little one was being very shy 🙈 was suppose to be a 20 minute appointment and we were there for nearly an hour! Thank you so much! We wouldn’t want to go anywhere else to see our baby 💓

7 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you so much for such a heartfelt review. We’re thrilled you had a truly special 4D scan experience from the moment you arrived — our reception team will be so happy to hear they helped make it feel memorable straight away.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Very calm and welcoming.

14 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you for your lovely feedback. We’re really happy to hear you found the clinic calm and welcoming — creating a relaxed, reassuring space is exactly what we aim for.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

A really lovely experience

A really lovely experience, it took not one, but three scans for the to be able to find gender (baby didn’t want to tell us!) and every time they remained so positive and hopeful for us. A lovely warm experience.

14 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you so much for sharing this! Babies really do like to keep us guessing sometimes — but we’re so glad you felt supported and uplifted throughout all three visits. It means a lot to hear that our team’s encouragement helped keep the experience warm and reassuring, even with a little extra patience needed.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Wonderful

Wonderful, lovely and very kind team

14 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi

Thank you for your kind words! It means a lot to know you had such a positive experience with us. We’ll be sure to share your lovely feedback with the whole team

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

The best possible choice

The service was amazing, the doctor was so kind, and I was able to see my baby clearly.
The price was very affordable, and I also received a video, five photos, a fridge magnet, and a keyring — plus, as a surprise, a gift from the clinic.
As a mother, I felt very welcomed and well cared for. Thank you to everyone involved.

If you want it a bit more emotional or more formal, I can tweak the tone for you 💛

12 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi ,

Thank you so much for sharing this lovely review. We’re genuinely delighted that you felt welcomed, supported, and looked after throughout your visit — that means everything to us.

Being able to see your baby clearly is such a special moment, and we’re so pleased we could help make it memorable with the video and keepsakes (and a little extra surprise from the clinic too!). We also work hard to keep our scans accessible without compromising on care, so it’s great to hear you felt it was good value.

Wishing you a smooth and happy journey ahead, and thank you again for trusting us with such an important moment.

Best wishes,
Imaginatal Team

Noté 4 sur 5 étoiles

Peaceful and welcoming environment

Peaceful and welcoming environment. Professional and friendly staff. Seen on time and in a private area . Would recommend..thank you!

4 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi ,

Thank you for your lovely feedback. We’re so pleased you found the clinic calm and welcoming, and that the team looked after you with a friendly, professional approach. It’s great to hear everything ran smoothly and you felt comfortable with the privacy of your appointment too.

Thanks again for recommending us — we really appreciate it.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Recommend

I strongly recommend Imaginatal Romford!

10 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi ,

Thank you so much for the recommendation — we really appreciate you choosing Imaginatal Romford and taking a moment to share your support. It means a lot to the whole team, and we’d love to welcome you back whenever you need us again.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

100% recommend this place

Such a lovely , friendly , welcoming bunch of ladies. I felt so comfortable with my whole experience, everything was explained in so much detail and the lady really took her time making sure me and my partner understood what she was showing us. Unfortunately we couldn’t get clear enough images for our 4D scan so we were offered a rescan for next week free of charge which me and my partner highly appreciate. I would 100% recommend this place to family/friends

8 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi ,

Thank you so much for taking the time to share this. We’re really happy to hear you felt at ease from the moment you arrived, and that you and your partner felt fully included and guided throughout the scan.

We also really appreciate your understanding about the 4D images — sometimes little ones (and positioning!) have other plans on the day. We’re glad the team could offer you a complimentary rescan so you can hopefully come away with the keepsakes you were hoping for.

Thanks again for recommending us to your family and friends — it genuinely means a lot.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Baby girl scan at 30 weeks

It was a lovely experience, comforting to know that all baby girls measurements were spot on and she was a good weight. Unfortunately baby decided to play hide and seek today but the staff very kindly offered us another scan without charge next week, we did see her eyes, ears, mouth and nose but not all at once as she was hiding behind her arms and legs, but it was a wonderful experience

8 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi ,

Thank you for sharing such a lovely review. We’re really glad your appointment left you feeling reassured

It sounds like she gave us a classic “hide and seek” performance! Even so, we’re pleased you still managed to catch some gorgeous glimpses of her little features, even if she wouldn’t show them all together. We’re also happy our team could offer you a complimentary return visit so you have the best chance of seeing more next week.

We can’t wait to welcome you back and hopefully meet a slightly less camera-shy baby girl!

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

absolutely fantastic in every way

absolutely fantastic in every way.
thank you 🙏🙏

7 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you so much for your kind review — it genuinely means a lot to our whole team. We’re really pleased you had a great experience.

Wishing you all the very best, and we’d love to welcome you back anytime.

Best wishes,
Imaginatal Team

Noté 4 sur 5 étoiles

Great experience

Great experience. Really calming for my son who was very nervous and overwhelmed before we came in. Didn’t get my 4D first look as part of the package I paid for but otherwise fantastic service

7 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you for your review and for sharing your experience with us. We’re really pleased to hear the team helped create a calm, reassuring environment for your son — it means a lot to know he felt more comfortable once you arrived.

We’re sorry for the confusion around the 4D first look. Just to clarify, 4D imaging isn’t included in our Essential Gender Scan package, but we completely understand how this could be disappointing if expectations weren’t clear on the day. If you’d like, please get in touch with the clinic and we’ll happily look into what was discussed at booking and see how we can help.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Amazing service.

7 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you for your kind review — we’re really pleased you had such a positive experience
We’d be happy to welcome you back anytime.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service . Very reassuring and informative. Staff were very caring and professional .

6 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you for your wonderful review. We’re so pleased you felt reassured and well looked after during your visit. It’s really important to us that everything is explained clearly and that you feel supported from start to finish, so your kind words about our team mean a lot.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Such an incredible experience- the…

Such an incredible experience- the staff were amazing! Big shoutout to Joseph who was super helpful at explaining everything during the scan x

5 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you so much for sharing this lovely feedback — it means a lot to us. We’re so happy you had such a special visit, and we’ll be sure to pass your kind words on to Joseph. He’ll be thrilled to hear he helped you feel informed and comfortable throughout your scan.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you so much for taking the time to leave us a 5-star review 🫶🏻 We’re really pleased you enjoyed your visit and that our team could help make it a calm, positive experience.

Best wishes,
Imaginatal Team

Noté 5 sur 5 étoiles

Would highly recommend

Would highly recommend! Made us feel at ease from the moment we walked in. Explained everything in detail and made sure we understood and answered any questions we had. Was amazing to see & hear our little baby so early on!

4 février 2026
Logo de Imaginatal

Réponse de Imaginatal

Hi,

Thank you for such a wonderful review and for recommending us! We’re so glad you felt comfortable and supported from the moment you arrived. It’s really important to us that everything is explained clearly and that you leave feeling confident and reassured. And what a special moment to be able to see and hear your little one so early — we’re honoured we could be part of that memory.

Best wishes,
Imaginatal Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus