Industrial Commercial Lighting Avis 

528
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was able to call and speak to a representative to confirm the product was including all the features listed. Nothing was hidden or needed to be added as an accessory. The product was delivered in a... Voir plus

Noté 5 sur 5 étoiles

I was able to order a small quantity (needed 4) 3 foot LED bulbs at a reasonable price. Communication on order status and shipping was perfect. Order arrived quickly and in great condition with stand... Voir plus

Noté 5 sur 5 étoiles

The shopping experience was good. I am disappointed with the length of the pig-tail/wire connection. These lights will be in the MOST harsh environment imaginable. I hope they live up to the IP claim?... Voir plus

Noté 2 sur 5 étoiles

I ordered three items. Two of the three arrived, including a waybill stating the shipment contained three items. I was confused. Later to learn that the third item (the actual fixture), is still pendi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(528)

268 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

If I knew the order would take 6 to 8…


If I knew the order would take 6 to 8 weeks I would have looked elsewhere!

23 mai 2026
Logo de Industrial Commercial Lighting

Réponse de Industrial Commercial Lighting

Hi Ann,

Thank you for your feedback. We understand your frustration and apologize for the delay.

Part number L13T9N5041K is currently listed as Out of Stock and available for backorder on our website. When estimated restock dates become available, they will be posted on the product page. Additionally, your order confirmation email indicated that the item was on backorder at the time the order was placed.

We understand that you need these lights as soon as possible. If the current lead time does not meet your needs and you are unable to wait for the item to be restocked, we would be happy to cancel the backorder and issue a full refund.

If you would like to proceed with a cancellation and refund, please reach out to us and we will be happy to assist you.

https://www.superbrightleds.com/contact/form/email-us

Noté 5 sur 5 étoiles

Brian is a great salesman

Brian is a great salesman . My order was shipped promptly & our driveway lights looks beautiful. I might replace rest of my old light fixtures too .

14 mai 2026
Noté 3 sur 5 étoiles

The fixture I ordered were black

The fixture I ordered were black. The fixtures shipped were brown.

27 avril 2026
Logo de Industrial Commercial Lighting

Réponse de Industrial Commercial Lighting

Good morning Devin,

Thank you for reaching out. We do apologize for the confusion regarding the fixture color.

The product ordered is Part Number: WP7-SW3B80S-P. This Field Selectable Half Moon LED Wall Pack is only manufactured in a bronze finish and is not available in black.

For your reference, here is the product page and spec sheet:
Product Page: https://www.superbrightleds.com/wp7-sw3b80s-p?queryID=e150ebbbef106a0ae6b3189290bca9b5

Spec Sheet: https://www.superbrightleds.com/amfile/file/download/file/BltveOnPwpc4aGffh32CSzN0lc48wfQ4/product/237537/

We do offer a 45-day return-for-refund policy, and an RMA has already been filed for your refund request. You will receive a separate email shortly with a prepaid return shipping label and return instructions.

If you have any questions, please feel free to reach out — we’re happy to help!

https://www.superbrightleds.com/contact/form/email-us

Noté 5 sur 5 étoiles

Light were exactly as described and was…

Light were exactly as described and was pleasantly surprised to find wiring quick connectors enclosed. They made for an easy install. I also liked the adjustable lumen slide which enabled me to pick the brightness I wanted. Great lights!

29 avril 2026
Noté 5 sur 5 étoiles

Great lamps

Great lamps. Arrived in timely fashion, easy to install, great prices.

25 avril 2026
Noté 1 sur 5 étoiles

Shipping problem

Shipping problem. No follow up by the company. 4 days late and counting….

2 mai 2026
Logo de Industrial Commercial Lighting

Réponse de Industrial Commercial Lighting

Good morning Michele,

Thank you for reaching out. We understand your frustration and would like to provide clarification regarding your order shipment and delivery timeline.

Your order was placed on Saturday, May 2, which falls outside of our fulfillment hours as stated on our website. Your order was then processed and shipped on Monday, May 4 via standard USPS shipping, which was the shipping method selected during checkout.

Once the order shipped, a confirmation email containing your USPS tracking number was sent to the confirmed email address on file. According to the tracking information provided, the package was successfully delivered on Monday, May 11.

If this information is not accurate or if you have not received your package, please contact us by phone or email so we can begin the process of investigating the shipment, recovering the package if necessary, and arranging a replacement if applicable.

If you have any questions or need further assistance, please do not hesitate to reach out. We are always happy to help.

Best regards,

https://www.superbrightleds.com/contact/form/email-us

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