Sovana 4D DualPro Avis

Note en étoile moyenne 4 sur 5

4,2

(6 avis)

La note en étoile d'un produit correspond à la moyenne de tous ses avis.

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Vendu par Infinity Massage Chairs

infinitymassagechairs.com

•

833 Avis

4,6

Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Infinity Massage Chairs via Trustpilot.

Ce que les clients ont mis en évidence

Qualité

4,8

5 notes

Rapport qualité / prix

5,0

4 notes

Détails du produit

  • Marque : Brand1
  • GTIN: SOVANA
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Tous les avis

Noté 5 sur 5 étoiles

I could not be happier! Takes the edge off any stress I might have and so much better right here in my home!

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Infinity Massage Chairs

Hello Judy,

Thank you so much for the wonderful review! We’re thrilled to hear that your massage chair is helping take the edge off stress and that you’re enjoying the convenience of having that relaxation right at home. 😊 Hope you continue to enjoy every moment of relaxation!
Thank you Judy for the 5-Star Review!
Customer Experience Team - Infinity Massage Chairs

Noté 5 sur 5 étoiles

I absolutely love my massage chair. All of the different settings and controls are so convenient! The Zero Gravity feature is absolutely a favorite. The feature that it adjusts to your size works great for my husband and myself since there is a 2 foot difference in our height. My husband enjoys the "Stretching" feature. It's been a wonderful addition for our newly built home.

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Infinity Massage Chairs

Hello Lorelei,

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your massage chair and taking advantage of its many features. It's especially great to know that the automatic body scanning adjusts comfortably for both you and your husband despite the height difference, and that you're both enjoying different programs like Zero Gravity and Stretching.

We're honored to be part of your newly built home and appreciate you sharing your experience.
Thank you Lorelei for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs

Noté 4 sur 5 étoiles

Overall I really enjoy the massage capabilities of the chair. However it does have some quirks. The sounds periodically stop working. I've had to unplug and reset the chair 3 times within the the 30 days that we've owned it. The touch response on tablet stops working a few times. I believe these are quality issues but not sure. I've not called in to service it as I would like to wait a few more weeks to see if there are more quirks.

Qualité: 4
Rapport qualité / prix: 5
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Réponse de Infinity Massage Chairs

Hello Denis,

Thank you for your feedback. We’re glad to hear you are enjoying the massage capabilities of the chair, but we’re sorry to learn about the issues you’ve experienced with the sound and tablet responsiveness.

What you described is not the experience we want for our customers, and we would appreciate the opportunity to assist. In many cases, these types of concerns can be resolved through troubleshooting or service support. If the issues continue, please feel free to contact our customer service team so we can help ensure your chair is functioning properly.
Thank you again for sharing your experience and for the 4-Star Review.
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs

Noté 1 sur 5 étoiles

I would love to rate this chair but I am still waiting for it. The first attempt at delivery (4 weeks after purchase) was stopped after the delivery people found they were missing a part. Currently 4 weeks later still waiting for second attempt at delivery. I will keep you posted.

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Réponse de Infinity Massage Chairs

Good morning,

We’re very sorry to hear about your experience and the delay with your delivery. We completely understand how frustrating this must be, especially after waiting so long and experiencing an incomplete first delivery attempt.

This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused. Your order is currently scheduled for delivery, and we are actively working with the delivery team to ensure everything is complete and arrives as expected this time.

If there’s anything further we can do in the meantime, please don’t hesitate to reach out to us directly—we’re here to help and will continue to monitor your order closely.

Thank you for your patience, and we truly appreciate the opportunity to make this right. We look forward to your updated feedback once your chair has been successfully delivered.
Customer Experience Team - Infinity Massage Chairs.

Noté 5 sur 5 étoiles

We love this chair

Qualité: 5
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Réponse de Infinity Massage Chairs

Thank you for sharing, and happy that you're loving your chair.
Thank you for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage chairs

Noté 5 sur 5 étoiles

Best product I ever bought myself. I'm almost addicted to it. * Tip: using a blanket over the massage chair has made it so much more comfortable.

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Infinity Massage Chairs

Thank you for the sharing your experience and pleased enjoying your massage chair.
Thank you for the 5 Star Review.
Happy relaxing!!
Customer Experience Team - Infinity Massage Chairs.