Infinity Weekends Avis 

404
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Booking and Payments were very easy, everyone could handle there own payments. Jess at infinity was very helpful in handling all my daft questions and last minute mishap requests Would deffo use a... Voir plus

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Noté 5 sur 5 étoiles

Highly recommend infinity weekends for planning a hen do! Danni got back to me really quickly with quotes within our budget and Maria has been a star! We had a few adjustments along the way, communica... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We cannot praise Maria, Charlotte, and the rest of the team enough! Our booking went from 27 people down to just 2, and throughout the whole process nothing was ever too much trouble. They took all th... Voir plus

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Noté 5 sur 5 étoiles

Cannot recommend this company enough. Just returned from Albufeira, Portugal where 10 of us went for my Hen Do. The booking was really easy and both Maria & Danni were so helpful. The apartments wher... Voir plus

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À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Whether it's top stag nights in Manchester or an extreme hen party abroad, our expert party planners work diligently to provide you an ultimate weekend experience.


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4,8

Excellent

TrustScore 5 sur 5

404 avis

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4,8

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57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Just came back from a stag do in…

Just came back from a stag do in Benidorm. Booked it with LNOF. Was a superb weekend from start to finish

Our rep Jan was brilliant and was very helpful from start to finish. She was always available and on the end of a phone call when we needed her!

Would highly recommend to use this company if your travelling in a big group!

22 juin 2024
Avis spontané
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Réponse de Infinity Weekends

Hi Ben, Thanks for your kind words. Jan is a little superstar and i will be sure to pass on your kind words to her. Our reps are on call 24 hours a day if needed. Thanks again from the infinity weekends team.

Noté 1 sur 5 étoiles

⚠️⚠️⚠️ AVOID AT ALL COSTS!! ⚠️⚠️⚠️

I don’t even know where to start with how shockingly bad this company is. How it has the rating it has is beyond me.
From the moment I enquired for a hen party I was hounded to book which I did after checking the reviews! They seemed helpful however answers to questions were vague and I realised why when I got on the hen party. From the moment we arrived it went downhill.
A hotel was booked that don’t allow hen parties, different rooms were booked some were in luxury apartments others in tiny rooms (we all paid the exact same price so you can imagine the uproar)
They booked us on events that weren’t running on the day so we had to find our own entertainment, the wrong service was booked on another day for a meal and they weren’t told about one of the girls allergies. One of the events that should’ve been in a large venue ended up being in a tiny venue with limited people which ruined the atmosphere and experience. Worst of all the customer service was absolutely disgraceful!! Dean who is allegedly the sales manager blamed me (the organiser) for THEIR lack of clear communication from Gemma who is his admin assistant. The emergency contact is in Spain so the added expense to call them for them not to be able to do anything is ridiculous.
They booked the worst packages for all events without giving any option to upgrade for better experiences.
I am absolutely gutted for my sister (the bride) we travelled 7 hours to get to the venue for a weekend of non stop disappointment. The package itself was a lot of money and we have all come away with memories of upset and anger!!

Please do not waste your money with this company.

21 juin 2024
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Réponse de Infinity Weekends

Hi Rachel, I have emailed you personally about the issues you faced during your weekends. It is never nice to hear that things do not go to plan. We did reach a compensation settlement to make up for the problems that occurred during your weekend. Please pass on our apologies to your sister and we hope you were satisfied with the final outcome. Apologies from infinity weekends.

Noté 5 sur 5 étoiles

Came to Benidorm on a stag weekend all…

Came to Benidorm on a stag weekend all had an amazing time and our rep jan was fantastic, went above and beyond to help us with all the activities that we booked will defo go back 👌👌👌

21 juin 2024
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Réponse de Infinity Weekends

Hi Dale, Thanks for your kind words. I will be sure to pass those onto Jan who is one of our amazing repping team. Thanks again from infinity weekends.

Noté 5 sur 5 étoiles

Charlotte & Jessica were amazing at…

Charlotte & Jessica were amazing at answering all my million questions and understanding and helpful when we changed our minds and wanted different activities,
Would definitely use them again next time we go, made my maid of honour duties a whole lot easier!

22 juin 2024
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Réponse de Infinity Weekends

Hi Nicole, Thanks for your recent 5 star review. I will be sure to pass on your kind words to Jessica and Charlotte who are both valued members of the infinity family. Thanks again from the infinity weekends team.

Noté 5 sur 5 étoiles

Fab hen party trip to Benidorm

We have just returned from our fabulous hen party trip to Benidorm.
Our rep Sonny welcomed us on arrival at the hotel Marina and helped with check in and any questions we had about places to eat close to our hotel, sending me links and map references.
Sonny was extremely pleasant and polite throughout our trip suggesting various bars or restaurants to make our trip as enjoyable as possible.
Any difficulties we had with tickets for our pre booked events were dealt with very quickly and professionally.
When our bride to be fell and broke her arm he was very helpful trying to accommodate our group as much as possible.
I would fully recommend Infinity Weekends if you are planning a trip. Sonny absolutely did his best to ensure everyone was well looked after Thank you 💕

13 juin 2024
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Réponse de Infinity Weekends

Hi Suzanne, thanks for your 5 star review. It sounds like you had a great weekend (apart from the hen breaking her arm). You chose a very popular hotel and it is good to hear that Sonny looked after you well. Thanks again from the infinity weekends team.

Noté 5 sur 5 étoiles

Benidorm stag

Booked a stag weekend in Benidorm with infinity weekends, looking to take some of the hassle out of organising a trip.

Emailed back and forth with Jess for months beforehand getting everything organised, she was quick to reply and incredibly helpful throughout

Our rep Jan who looked after us while we were there was warm and friendly, always at the end of the phone and went out her way to rearrange things last minute that we were late for!

Would recommend Infinity weekends to anyone organising a stag/hen

7 juin 2024
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Réponse de Infinity Weekends

Hi Ryan, Thanks for your recent 5 star review. It sounds like Jess looked after you before you travelled and Jan looked after you when you got here. Thanks again from the infinity weekends team.

Noté 5 sur 5 étoiles

Stag in Beni

Great weekend in Benidorm, 12 lads on a stag staying in the marina resort 👌 hotel was class pool parties every day class tunes all day, Rep Jan was superb anything we needed she was there at the end of the phone and came and checked on us frequently too. Only word to describe benidorm is Chaos 🥳 highly recommend infinity weekends too very helpful from minute of booking.

6 juin 2024
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Réponse de Infinity Weekends

Hi Todd, Thanks for your 5 star review. The Marina resort is a great choice for a stag weekend. Jan is a great rep and always looks after the groups. Chaos is a good word for Benidorm, Especially in the busy months of May and June. Thanks again from the infinity weekends team.

Noté 5 sur 5 étoiles

Customer Service is fantastic.

I’m so excited to have my hen do now!

I was in communication with Danni throughout the whole planning and booking stage and I cannot thank her enough, she really helped me figure out what I wanted to book for my Hen do. She tried her best to get the best deals for me and because of Danni’s lovely personality and willingness to help I booked with Infinity weekends!

6 juin 2024
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Réponse de Infinity Weekends

Hi Caitlin, Thanks for your 5 star review. Danni is lovely and has many years experience booking stag and hen groups. I will be sure to pass on your kind words to her. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Fabulous organisation for a hen do

Well, where to start.. if you are organising a hen do, infinity weekends have been so good to organise with, from dates, activities to hotels (which was fab with a sea-view and the rooms were really clean) it’s so easy and everything run so smoothly as soon as we got our bags from then on.. The main reason why is because we got given Jan the rep.. she was absolutely fabulous, she was so helpful from landing at the airport to taking off back home. There was 19 of us so organising a meal was hard but with the help of Jan she made this so much easier. With the hotel we had a few issues with our rooms - a simple message to Jan she contacted maintenance straight away and the problem was sorted within half an hour.. I honestly don’t know where she got all her energy from but she was the best you’d struggle without using your rep - so do use them!!

If I had to organise anything abroad for a big group again, I would definitely go with infinity.

29 mai 2024
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Réponse de Infinity Weekends

Hi Lora, thanks for your great review. There are so many good review about Jan. She is a little superstar and always goes the extra mile to make sure the hens and stags are happy. I will be sure to pass on your kind words to her. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic from start to finish, Sonny was an excellent host and Noa was the most attentive barmaid ever. The food and drinks were second to none. Would not hesitate to recommend infinity weekends and oasis beach club enough, an amazing time was had by all 8 of us.

20 mai 2024
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Réponse de Infinity Weekends

Hi Lindsey, Thanks for your 5 star review. I will be sure to pass on your thanks to Sonny and Noa. Hope to see you on another weekend with us in the future. Thanks from infinity weekends.

Noté 5 sur 5 étoiles

Henidorm

Just back from our long weekend in Benidorm for my best friends hen! Thank you to Infinity weekends for making it the best time ever! Sonny met us at our accommodation which was really helpful and then we met Jan for our first event, bar crawl! Both Sonny and Jan were absolutely amazing throughout our stay and were always just a WhatsApp message away! Jan provided such a personable approach, as well as, taking some great videos and pictures of us and was always full of energy and bringing the vibes! We love you Jan 🩷
Would definitely recommend using Infinity for your hen/stag! PS Magic boys is a must 😜

30 mai 2024
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Réponse de Infinity Weekends

Hi Sheymron, Thanks for your recent 5 star review. It sounds like you had an amazing weekend. I saw the pics and they were fab. Magic boys is one of our most popular hen events and so perfect for hen parties. I will be sure to pass on your kind words to Jan and Sonny. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Best time in Benidorm!

Back from an INCREDIBLE weekend in Benidorm! So glad we booked through infinity weekends, with 17 of us they made the process so easy. The events we booked were amazing! Especially the VIP magic Mike night, great fun! Jan , our rep, went above and beyond to ensure we had the best time at our bottemless brunch at oasis beach bar, our jacuzzi was a tad too cold to get in to so Jan went out of her way to talk to the staff there and managed to bag us all free cocktails and shots once our bottemless finished. Overall, I would highly recommend infinity weekends to anyone who is thinking of planning a few days away with the girls/lads.

17 mai 2024
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Réponse de Infinity Weekends

Hi Jessica, Thanks for your recent review. It sound like you had the best weekend in Benidorm. You really did choose some great events with the raunchy Magic boys and the bottomless brunch at Oasis. Sorry to hear the Jacuzzi wasnt too warm and that Jan got you some extra drinks to make up for it. I will be sure to pass on your thanks to her. Thanks from the Infinity Weekends team.

Noté 5 sur 5 étoiles

Benidorm Hen

Not long home from a Hen holiday in Benidorm!
We had Jan for one of our activities and she was fabulous. Txt me prior to the event with info and where to meet etc.
She was so helpful, friendly and overall lovely! Talked us through what would happen. Took lots of photos and videos for us so we didn’t have to worry. She is a credit to the company x

17 mai 2024
Avis spontané
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Réponse de Infinity Weekends

Hi Lousie, Thanks for your great review. It is reading comments like yours which makes all the hard work we do worthwhile. Jan is new to our team this year and has really made a positive impact with the groups like yourselves. She loves her job and always goes the extra mile. I will be sure to pass on your thanks. Infinity weekends team.

Noté 5 sur 5 étoiles

Best weekend in Benidorm!

Had the absolute best weekend for my sisters Hen do in Benidorm! So glad I went with infinity weekends as everything went so smoothly & once arrived we were looked after so well by Sonny & Jan. all 15 of us girls had the best time! Highly recommend if you are planning a hen or stag! Sonny is also easy on the eyes ladies😝

23 mai 2024
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Réponse de Infinity Weekends

Hi Ashley, Thanks for your recent 5 star review. Benidorm really is the best party town for Stag and Hen groups. I will be sure to pass on your thanks to Sonny and Jan. Thanks from the Infinity weekends team.

Noté 5 sur 5 étoiles

Amazing weekend for my sisters hen

Amazing weekend for my sisters hen.
Every event there was someone from Infinity there and it made everything run so smoothly.
Jan was so energetic and made everyone feel so included. She is a superstar. She is a credit to the team. Sonny was always about if we needed anything.
Would deffo use again!

23 mai 2024
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Réponse de Infinity Weekends

Hi Kirstie, Thanks for the recent 5 star review. It sounds like you had a great weekend in Benidorm. Our reps really are the best and Jan always goes out of her way to help the groups anything they need. I will be sure to pass on your thanks to Sonny as well. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Always reply in a timely manner felt at ease
Maria and Jessica has been really helpful! Thankyou!

20 mai 2024
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Réponse de Infinity Weekends

Hi Carol, Thanks for your recent 5 star review. Its always nice to hear that our staff are doing a good job. I will be sure to pass on your kind words to Maria and Jess. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Stag to albufeira

Was my first time organising a stag doo. I didn't have a clue where to start and got in touch with infinity weekends and could not of been any more helpful.jessica especially helped so much and couldn't recommend high enough.

26 mai 2024
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Réponse de Infinity Weekends

Hi Benjamin, Thanks for your recent 5 star review. I can see that you are travelling in a couple of weeks. Tracey in Portugal will look after you guys when you get there. Hope you have a fantastic weekend. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Any questions I asked was answered…

Any questions I asked was answered straight away

17 mai 2024
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Réponse de Infinity Weekends

Hi Mark, Thanks for your 5 star review. I can see that you travelled to Benidorm and Jan said you were a fun group. Thanks again from the infinity weekends team.

Noté 5 sur 5 étoiles

Jan was excellent

Jan was our host on a recent lads trip to Benidorm. As soon as we landed a text was over with easy instructions.

Jan was very welcoming and full of helpful information. She had us checked in and at the bar within no time.

She was also on hand to help with group photos and to answer any questions or changes we had during our stay.

Highly recommended

18 mai 2024
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Réponse de Infinity Weekends

Hi Andrew, Jan is our little star and loves what she does. She is great with the groups and always goes the extra mile. I will be sure to pass on your kind words to her. Thanks from the infinity weekends team.

Noté 5 sur 5 étoiles

Unreal spot

Everything was done to perfection no issue's, the rep's Sonny and Jan were spot on to deal with. Top crowd to deal with overall and would highly recommend

17 mai 2024
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Réponse de Infinity Weekends

Hi Steven, Thanks for your recent 5 star review. I will be sure to pass on your kind words to Sonny and Jan who are great at what they do. Thanks from infinity weekends.

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