Swift response to my phone call about diminished storage capacity on my laptop. Problem rapidly identified using a storage analysis app. Issue was multiple Google Chrome downloads over four years. Rap... Voir plus
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Lisez les avis des autres
Matter solved in good time. Would be 5 stars if there was a representative from Inflection Point on site as it usual for a Wednesday.
Having been involved with these guys since 2008 we could not be more satisfied with the level of service and support they have provided us since day one. They have completed full system upgrades on mo... Voir plus
L'entreprise a répondu
I can't speak highly enough of Inflection Point. We've worked with them for 18 months now, they've established our IT systems and offered counsel on how to scale things as we grow. They always go the... Voir plus
À propos de l'entreprise
- Assistance et services informatiques
- Agence de consultants commerciaux et informatiques
- Service de sécurité informatique
- Fournisseur d'accès Internet
Écrit par l'entreprise
Your Own Virtual IT Department. An Industry Recognised, Leading Managed Service Provider. The success of your business is defined by the way in which it operates seamlessly in the digital, data-driven world we live in. Ensuring your business operates efficiently and effectively is about benefiting from the right IT support. With expertise, 24/7 support, we’re there when you need us.
Coordonnées de contact
7 Unity Street, BS1 5HH, Bristol, Royaume-Uni
- 0844 414 2611
- hello@inflectionpoint.uk
- inflectionpoint.uk
4,8
Excellent
147 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The trouble-shooting staff…
The trouble-shooting staff (Joe/Josh/Paul) are all very polite, knowledgeable and efficient, answer calls/call back very quickly and are good to work with. Couldn't ask for more.
24 décembre 2025
Joe replied promptly and solved the…
Joe replied promptly and solved the issue quickly.
17 décembre 2025
Super responsive and a great customer…
Super responsive and a great customer experience from Josh.
24 octobre 2025
Responsive
Responsive, automated tickets delivered to inbox (so you know what you were asking about). Good reply times, call back feature.
6 octobre 2025
Swift response. Problem solved.
Swift response to my phone call about diminished storage capacity on my laptop. Problem rapidly identified using a storage analysis app. Issue was multiple Google Chrome downloads over four years. Rapidly sorted by deleting all bar latest four - freeing up 105 GB of storage. Great work.
26 septembre 2025
Josh was very prompt with his actions…
Josh was very prompt with his actions to help me. Thank you!
22 septembre 2025
The service as always was excellent
The service as always was excellent. Fast response on the phone and someone very capable who was able to access my computer and sort out my hitch.
Thank you Inflection Point for your support.
3 septembre 2025
Great experience
Great experience. The team couldn't identify the problem immediately but persevered and called back when they said they would and got it fixed.
22 juillet 2025
Friendly efficient service
22 juillet 2025
Great service!!
Always very polite and helpful even with the most frustrating of issues! Try to resolve as promptly as they can and can be contacted easily if needed.
2 juillet 2025
Slow, inadequate response
Took 18 days from raising a ticket to them ordering a new laptop, for a clearly faulty laptop. I had to chase 3 times during that time, with a laptop that kept shutting down over 20 times a day.
24 juin 2025
Réponse de Inflection Point MSP
Thank you for taking the time to speak with me directly — I appreciate the opportunity to discuss your concerns, and please don’t hesitate to contact me directly in future if you need any further support. We’re always working to improve our service, and your feedback plays an important part in helping us do that.
The services provided by this company…
The services provided by this company are literally the bedrock of ours. The team is amazing, they go the extra mile and make our lives easier. Wouldn't be without them.
9 juin 2025
They replied quickly each time
They replied quickly each time. There was a bit of confusion, messages weren't passed over and se it took a few days and a few emails from me to sort out the problem.
30 mai 2025
Problem resolved itself by the time I…
Problem resolved itself by the time I spoke to Inflection, but Josh was still pleasant :-)
6 juin 2025
I had a brilliant experience
I had a brilliant experience, Joe was super helpful. Excellent support.
3 juin 2025
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