Colin visits us on a weekly basis to our nursery. He is extremely friendly, approachable and professional. Everything is handled efficiently and the kids also love him visiting. It’s always reassu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service we receive from Gary is amazing. He is very professional when completing his duties, but he is also friendly. He is always happy and chats to the staff. He follows protocols of not go... Voir plus
L'entreprise a répondu
Kevin is always friendly and approachable when he visits us and if we have questions regarding the products. He speaks and says hello to all staff and is polite to our customers if they are present wh... Voir plus
L'entreprise a répondu
Gary Smart from Initial Services in North Ayrshire has been excellent. Friendly, professional, reliable, and always does a thorough job. He’s easy to deal with and clearly takes pride in his work. Hig... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'hygiène
- Services aux entreprises
- Service de collecte d'ordures ménagères
- Station d'hygiène
- Service de gestion des déchets
À propos de Initial Washroom Hygiene UK
Écrit par l'entreprise
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Coordonnées de contact
Compass House, Crawley, RH10 9PY, West Sussex, Royaume-Uni
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Excellent
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gary Smart provides a Great service he…
Gary Smart provides a Great service he is reliable,and always hygienic.Bins are emptied on time, cleaned properly, and maintained to a high standard. The service is hassle-free and professional, making a noticeable difference in cleanliness and overall experience. Highly recommended.
29 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you find our service reliable and hygienic. It's great to know the bin emptying, cleaning, and maintenance meet your expectations. We appreciate your high recommendation and value your feedback.
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad our service is reliable and efficient for you.
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad our service is reliable and efficient for you.
operative is always punctual and…
operative is always punctual and efficient. He knows exactly what is required and does it without being shown around.
29 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience! We're happy to hear that our operative is punctual, efficient, and knows what is required.
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad our service is reliable and efficient for you.
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience with us. We're glad to hear that you find our services reliable and friendly.
Always on time and very friendly thanks…
Always on time and very friendly thanks to the wonderful staff like Carl
27 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your feedback. We are so happy to hear that you found our staff to be friendly and punctual.
5 stars for Kevin
Kevin is always friendly and approachable when he visits us and if we have questions regarding the products. He speaks and says hello to all staff and is polite to our customers if they are present when Kevin comes in, and is pleasant throughout. He does a very thorough job everytime and leaves the place clean and tidy, and asks if everything is okay before he leaves. Customer service 5 stars.
29 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're happy to hear that you find our team member friendly, approachable, and thorough. It's great to know that their politeness extends to your staff and customers. Thanks for your feedback!
Initial Review
Gary Smart from Initial Services in North Ayrshire has been excellent. Friendly, professional, reliable, and always does a thorough job. He’s easy to deal with and clearly takes pride in his work. Highly recommended
29 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear about the excellent service you received! It's great to know that the individual was friendly, professional, and reliable, and that they consistently did a thorough job. We appreciate your recommendation.
Andy restocks our machines and is…
Andy restocks our machines and is always smiling and helpful, he is a credit to your company
29 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you find the service satisfactory and the interactions pleasant.
The staff and children are always…
The staff and children are always pleased when Colin visits. He's friendly and takes time to chat to the children 😊
28 avril 2026
Avis spontané
Réponse de Initial Washroom Hygiene UK
We appreciate your positive feedback! We are so happy to hear that the staff and children enjoy the visits and that they are friendly and engaging.
Andrew Hamilton is very professional at…
Andrew Hamilton is very professional at his job and is very polite great job
27 avril 2026
Avis spontané
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience! We're happy to hear that you find our service professional and polite.
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you had a positive experience! Thank you for taking the time to leave us this wonderful feedback.
Excellent service
Gary Smart our initial cdr is very helpful and polite to staff always on time and his bins are always spotless,he is a credit to your company and we think very highly of him,
24 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. It's great to hear that our team member is helpful and provides excellent service. We value knowing that their efforts are recognised. Thank you!
Great service from Carl as always
Always an efficient and great service !
Carl is an asset to the company and is consistently friendly and engages in conversation !
Never have an issue or any problems with initial, and we have asked for more than 1 time a month pick up and within the week they sent someone to discuss the change and sort everything out ! Great company !
1 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you consistently receive efficient service! It's great to know that our team is friendly and helpful. We appreciate your positive feedback regarding the pickup service and are glad we could accommodate your needs. Thank you!
It's always nice to see Colin
It's always nice to see Colin, he's always got a smile for us and says hello to all the staff and children. It's a pleasure to have him visit.
22 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that the visits are a positive experience! It's great to know that the staff and children appreciate the friendly interactions. We appreciate your positive feedback.
Always polite and professional
Always polite and professional and does a fantastic job every visit.
23 avril 2026
Avis spontané
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience! We're so glad to hear you consistently receive polite and professional service.
Carl is a real gentleman and a real…
Carl is a real gentleman and a real asset to your company.
He is always polite and nothing is too much trouble.
Keep up the good work thank You
23 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience! We're so glad to hear that our team member is polite and helpful. Thank you for your kind words and feedback.
Raymond always comes in cheery and does…
Raymond always comes in cheery and does a grand job! He explains what he is in to do that day and any changes to the service.
20 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you had such a wonderful experience! It's great to know that the service was well-explained and performed to your satisfaction. Thank you for your positive feedback!
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you found the service efficient and the team member friendly.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.