Colin visits us on a weekly basis to our nursery. He is extremely friendly, approachable and professional. Everything is handled efficiently and the kids also love him visiting. It’s always reassu... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The service we receive from Gary is amazing. He is very professional when completing his duties, but he is also friendly. He is always happy and chats to the staff. He follows protocols of not go... Voir plus
L'entreprise a répondu
Kevin is always friendly and approachable when he visits us and if we have questions regarding the products. He speaks and says hello to all staff and is polite to our customers if they are present wh... Voir plus
L'entreprise a répondu
Gary Smart from Initial Services in North Ayrshire has been excellent. Friendly, professional, reliable, and always does a thorough job. He’s easy to deal with and clearly takes pride in his work. Hig... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'hygiène
- Services aux entreprises
- Service de collecte d'ordures ménagères
- Station d'hygiène
- Service de gestion des déchets
À propos de Initial Washroom Hygiene UK
Écrit par l'entreprise
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Coordonnées de contact
Compass House, Crawley, RH10 9PY, West Sussex, Royaume-Uni
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Excellent
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Service Friendly service from people who…
Friendly service from people who respect our work place and always show patients and kindness to our staff and pupils.
22 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that our team provides friendly service and treats everyone with respect, patience, and kindness. Thank you for your positive feedback!
Great Customer Service
We always have a nice experience when your staff come to our school. Your staff are always pleasant, happy and efficient.
22 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your kind words! We're so glad to hear that you consistently have a positive experience with our pleasant, happy, and efficient team at your school.
Excellent Service
When Colin visits he is very friendly and professional.
Very efficient service every time. Thanks Colin.
22 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you find the visits friendly and efficient. Thank you for your feedback!
We pay for logo mat they have using the…
We pay for logo mat they have using the old normal mat
we still paying for it i couldnt get any answer from the customer service
18 février 2026
Avis spontané
Réponse de Initial Washroom Hygiene UK
Hello, Thank you for bringing this to our attention. This is not the level of service we strive for, and we are incredibly sorry for any inconvenience caused by this situation . We would like to rectify this immediately; please share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com
Initial Washroom Hygiene.
Réponse de Initial Washroom Hygiene UK
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
Réponse de Initial Washroom Hygiene UK
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
CARL IS A TOP BLOKE ALWAYS POLITE WHEN…
CARL IS A TOP BLOKE ALWAYS POLITE WHEN COMING IN OUR SHOP
20 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was polite during your visits!
Always top class and friendly service…
Always top class and friendly service from Carl. Very quick, honest and funny. Thanks Carl! You’re the best!!
20 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you consistently receive top-class and friendly service.
Karl is always super friendly and kind.
14 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you found our team member to be friendly and kind. We appreciate your positive feedback!
Our nappy bin man does a great job
Our nappy bin man does a great job. Always efficient and service with a smile.
14 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you find our service efficient and appreciate the positive attitude of our team.
Consistent and Reliable
Inital have been providing a service to my work place for some time now. There’s never an issue with the service they provide. Our driver Craig is consistant and. very reliable. Good service.
13 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience with our services. We're happy to hear that the consistency and reliability of our team member are valued. Thank you!
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you had such a positive experience with our friendly service. Thank you for your awesome feedback!
Excellent Service
We’ve been really impressed with the service provided for our bin collections. Michael is always reliable, punctual, and professional. The bins are emptied regularly and kept to a high standard of cleanliness, which makes a huge difference to our day‑to‑day environment.
Communication has also been great, any queries are dealt with quickly and politely. It’s clear they take pride in what they do, and it shows in the quality of the service.
12 mars 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you're impressed with our bin collection service! We appreciate your positive feedback regarding the reliability, punctuality, and professionalism of our team, as well as the cleanliness of our bins. It's great to know our communication has been effective and that you recognize the pride we take in providing a high-quality service.
Tomo professional as always when he…
Tomo professional as always when he comes in, friendly and always eager to help with any questions. Asked about air freshener to have this replaced and done with no hesitation, toilets now smelling a lot freshers. Thanks again!
14 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that the service was professional and helpful. It's great to know the air freshener replacement addressed the restroom's scent effectively. Thank you for your positive feedback!
Raymond always gives a fantastic…
Raymond always gives a fantastic service and goes above and beyond the call of duty to help us. He notices issues with initial products and either fixes or replaces them before it becomes a major issue. Cannot recommend him enough.
7 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We are happy to hear that you received fantastic support and that issues were resolved proactively. Thank you for your recommendation!
Réponse de Initial Washroom Hygiene UK
We're happy to learn that you were satisfied with the agent's politeness and the service provided to you. Thank you for your positive feedback!
Craig does an excellent job when he…
Craig does an excellent job when he comes in to my work place, always happy in his job, service with a smile every time.
10 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive feedback! We are happy to hear that our team member is consistently providing excellent service with a smile.
Five-star service
Five-star service! The man who comes to do our waste bag collection is brilliant—always friendly and does a great job. We couldn't ask for a better experience.
7 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that our waste bag collection service meets your expectations. It's great to know that our team member is friendly and efficient. Thank you for your positive feedback!
Excellent service by Carl Yenton.
Excellent service by Carl Yenton.
Amazing first class service.
Always friendly and professional. Keep it up!
9 avril 2026
Réponse de Initial Washroom Hygiene UK
We're happy to hear that you had an amazing first-class experience! We appreciate your recognition of the friendly and professional service. Thank you for your positive feedback!
Polite and professional service
Excellent communication, nothing was an issue and very polite and professional service.
9 avril 2026
Réponse de Initial Washroom Hygiene UK
We appreciate your positive feedback. We are so happy to hear that you experienced excellent communication and polite, professional service where nothing was an issue.
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