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Lisez les avis des autres

Noté 1 sur 5 étoiles

Dodgy as. They are falsely advertising maxisafe conical respirators and sending out some chinese knock off brand that aren't even the same model. I ordered 4 boxes of 20 maxisafe conical resp... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

They advertise next day delivery but don't have any terms or conditions specified that it is only for Melbourne metro, yet advertise they have 4 capital city locations. It took 8 days and shipped to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased a Brother MFC-3745 plus additional toner cartridges, which turned out to be the right advice because it is both economical and long-term. Delivery was on the following day, Sam's Plan A (the... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I purchased disposable masks on Friday morning and paid the $39 same day delivery. Masked arrived late Monday afternoon and I needed them Monday morning as kids started school. I emailed them Frid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement d'impression
  2. Imprimerie commerciale
  3. Imprimeur d'étiquettes personnalisées
  4. Fournisseur de photocopieurs
  5. Service de réparation d'imprimantes
  6. Équipement et fourniture d'impression

Écrit par l'entreprise

InkMasters is your one-stop shop for ink and toner cartridges, office printers and photocopiers, repair and maintenance services, managed print solutions and more. It's all here, all printer makes and models, their supplies and accessories under one roof. Save all your time and money spent on looking for the best deal. We offer great deals and crazy prices each and every day, friendly team, same day delivery & an easy 30-day credit arrangement. It is our satisfied customers that make our business grow, improve and expand. We are here to help you!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,3

Tous les avis

(163)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My New OKI MFP ~ MC573DN

Hi Sam, many thanks for your Exceptional Service & quick delivery of my new OKI colour MFP - will definitely come back to you guys for future requirements & consumables. Many thanks - Leah

2 avril 2021
Avis spontané
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Réponse de InkMasters

Hi Leah:) There's nothing more rewarding than getting positive feedback from our valued customers like you. Glad to hear your OKI printer arrived on time and in the best condition. We look forward to serving you again soon for your other printing needs. Thank you so much for the trust and support!

Noté 5 sur 5 étoiles

The Service and communication was excellent!

The Service and communication was fantastic! The items were delivered as described within the time frame given!
Will buy from this seller again! A+++

14 mars 2021
Avis spontané
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Réponse de InkMasters

Hi Anton. Thank you for your this wonderful review. We are glad you got your orders on time and in perfect condition. Please do share your InkMasters experience with your friends and colleagues. We will definitely look forward to your next transaction with us.

Noté 5 sur 5 étoiles

Very happy with service

1 mars 2021
Avis spontané
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Réponse de InkMasters

We truly appreciate your feedback. We look forward to serving you again soon. Stay safe and well always.

Noté 5 sur 5 étoiles

Amazingly quick delivery.

25 février 2021
Avis spontané
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Réponse de InkMasters

Hi David. Thank you very much for choosing InkMasters. We look forward to doing business with you again soon.

Noté 5 sur 5 étoiles

Great service

Great service, friendly, informative and quick delivery! Would definitely recommend

24 février 2021
Avis spontané
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Réponse de InkMasters

Hi Karley. Thank you very much for your trust and support. Please do recommend us to your colleagues, family and friends, and we will make sure they experience the same quality of service you just experienced. We look forward to doing business with you again soon!

Noté 5 sur 5 étoiles

I received my package within 24 hours…

I received my package within 24 hours of placing the order. Hassle-free.

19 février 2021
Avis spontané
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Réponse de InkMasters

Hi Rajeev! Thank you for choosing InkMasters. We're happy that you got your package fast. Nothing's really more thrilling than receiving feedback from happy customers like you. We look forward to doing business with you again soon.

Best regards,

Sam

Noté 5 sur 5 étoiles

Purchased a Brother MFC-3745 plus…

Purchased a Brother MFC-3745 plus additional toner cartridges, which turned out to be the right advice because it is both economical and long-term. Delivery was on the following day, Sam's Plan A (the day after would be Plan B). I don't think you'll get better service than this in Oz at present.

16 février 2021
Avis spontané
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Réponse de InkMasters

Hi rufusdog1. Thank you for the trust. We are glad to hear how happy you are with our recommendation. Please feel free to let us know if there's anything else we can help you with. We're just a call away. Looking forward to doing business with you again soon.

Best regards,

Sam

Noté 5 sur 5 étoiles

An ink order

I placed an order for some ink on line. It was a simple operation. Received the delivery a few days later and found the wrong numbers, I ordered LC37 but received LC73.
I send an email to dispatch at 9.40am to tell them. I received the replacement 7.50am next day. I was very impressed with the service. I also received a further email with apologies. Great service. Amanda, Professional Engineering Aust Pty Ltd

8 février 2021
Avis spontané
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Réponse de InkMasters

Hi Amanda. We sincerely apologize for the confusion on the ink number. We are glad you got the replace just in time. Thank you for your patience and we are really sorry for the inconvenience this has caused you. We hope that this will not deter you from choosing us again. We look forward to doing business with you again soon.

Best regards,

Sam

Noté 5 sur 5 étoiles

Wow!!!.. Exceptional Service & Price

Wow!!!.... what can I say!! I called InkMasters late Thursday after 4.15pm. Spoke to a young man, named Sam who was polite and and asked how he could help me. He also claimed, he was on his own. Told him I need 2 HP Cartridges (Black & Colour).He immediately told me he has them in stock and gave me the price for both the Cartridges which was the cheapest in Melb. I asked, if he could deliver it the next day, he was honest and said his courier has just left for the day and will try to do his best for us. That same day, we were going out about 6pm, I opened the front door and to our surprise, there were our 2 Cartridges which we ordered. WHAT A 5 STAR SERVICE! We couldn't believe our eyes and thought, "SAM YOU ARE A LIVING LEGEND" Thank you Sam!!!! Your service was extraordinary!!! We greatly appreciate your excellent Customer Service & Superfast Delivery. I highly recommend InkMasters to anyone who's looking for Exceptional Customer Service, Great Product & Awesome Price. Awesome 5 Star Rating from us. I will certainly recommend you to my family & friends. Keep up the good work, Sam :)
Jane

7 février 2021
Avis spontané
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Réponse de InkMasters

Hi Jane! Thank you for sharing your amazing InkMasters experience. We are happy to know that you got your cartridges right on time. We are just being true to our promise of best price, top quality products, fast and reliable shipping and the friendliest service you can find in Australia. Share the good news with your family and friends and we promise to provide the same level of service you just experienced. Looking forward to our next transactions!

Best regards,

Sam

Noté 1 sur 5 étoiles

Very poor service

Very poor service. I ordered 2 ink cartridges 11 days ago and still do not have them. The tracking information ceased giving updates after 3 days so I do not know where my purchase is. It is not as if Hobart is a long way from Melbourne. An email enquiry has to date received no response. Frustrating.

6 février 2021
Avis spontané
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Réponse de InkMasters

Hi Philip. I read your review i am trying to find your order with no success i also cant seem to find an email from yourself about your order. Please get in touch sam@inkmasters.net.au or robert@inkmasters.net.au we'll assist you.

Noté 5 sur 5 étoiles

very quick responce and dispatch AAAAAA

very quick responce and dispatch

2 février 2021
Avis spontané
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Réponse de InkMasters

Hi Ken! Thank you for your support and for sharing your recent InkMasters experience. Looking forward to your next transaction!

Best regards,

Sam

Noté 5 sur 5 étoiles

I am very satisfied with the service…

I am very satisfied with the service that I received in the past and the present.

29 janvier 2021
Avis spontané
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Réponse de InkMasters

Hi Ian! Thank you for always choosing InkMasters for your printing needs. It's always thrilling for us to receive positive feedback from satisfied and loyal customers like you. I will definitely share this with the rest of the team. See us again soon!

Best regards,

Sam

Noté 5 sur 5 étoiles

I ordered 4 cartridges of ink

I ordered 4 cartridges of ink, I had a problem with delivery. However, I has able to speak to a person straight away and the issue was fixed same day. The service was second to none. I will now purchase my ink from Inkmasters Dandenong Victoria.

8 octobre 2020
Avis spontané
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Réponse de InkMasters

Hi K Harford. Thank you for feedback. We are truly glad the delivery issue was solved right away. That's how much we care about our clients. Let us know if we can be of help to you anytime soon. We look forward to assisting you again.

Noté 1 sur 5 étoiles

Ordered 10 boxes and only 1 despatched

InkMasters started selling PPE gear due to Covid.
I ordered and paid for 10 x boxes of nitrile gloves from Inkmasters on Catch.com.au.
Inkmasters only delivered 1 box and advised the other 9 boxes will not be dispatched due to some error in advertising the goods for sale.
Not good enough, as I wanted what I paid for....10 boxes of nitrile gloves.
Inkmasters only resolve was for me to return the 1 box they delivered for a refund which was not good enough as I paid for 10 boxes.

26 septembre 2020
Avis spontané
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Réponse de InkMasters

Hi KD. We truly appreciate your feedback . Please accept our sincerest apologies for any inconvenience this incident caused you. We hope that this will not deter you from coming to us again whether for PPE or printing solutions. Our team will be more than pleased to assist you on your orders soon. Stay safe and well.

Noté 1 sur 5 étoiles

Misleading information on confederate flag

This for this most part was good but what I don't appreciate at all is that show has fake information and paints a horrible picture over the confederate flag. That is not flag of hate or racism its battle flag and the flag of the south so your saying everyone from the south is racist and filled with hate right. The episode of hate tattoos needs to be taken down due to false information. This is what's wrong with our world people don't know there history and that's what tattoos are about history and you pieces of trash are trying to destroy it.

16 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Ink masters is highly recommended for…

Ink masters is highly recommended for all your toners and copiers with the best service and prices in the whole Australia, you don't need to believe it just contact SAM in he will look after you WOW.. Sam you're the best..

2 octobre 2019
Avis spontané
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Réponse de InkMasters

Hi Sam. Thank you for sharing with us your InkMasters experience. Feel free to let your friends and colleagues know about the quality of service and the best price we offer. Sam will be more than happy to receive their orders too! We look forward to hearing from you again soon.

Noté 5 sur 5 étoiles

Great Prices & fast delivery

just bought 2 sets of genuine toner for my xerox cm405 and i paid approximately $700 less than what i paid for it last time at office works, and it arrived to me next day.
thanks guys, will be back for more!

25 février 2017
Avis spontané
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Réponse de InkMasters

Hi George. It's been a while. Thank you for your feedback. We would love to hear from you again soon. Please keep us in mind when you look for printing solutions soon.

Noté 5 sur 5 étoiles

These guys are amazing

Will definatly recommand them, really hrlped me with good advice and i love my new printer, cheap prices and very fast delivery

16 janvier 2017
Avis spontané
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Réponse de InkMasters

Thanks Joyce, you are a pleasure to deal with!

Noté 5 sur 5 étoiles

Fun and Fast service

I called them as i couldn't find my Toner online, the staff are very helpful and also made me laugh, and goods were delivered next morning to our office, i will defiantly be back.

13 janvier 2017
Avis spontané
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Réponse de InkMasters

Thanks Esther, we appreciate your business!!

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