What a pleasure to find an honest hard working company who grasped my claim from the 1st phone call and took charge of a slightly complicated case . They communicated everything crystal clear so I c... Voir plus
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What a pleasure to find an honest hard working company who grasped my claim from the 1st phone call and took charge of a slightly complicated case . They communicated everything crystal clear so I c... Voir plus
L'entreprise a répondu
Following the accident, I phoned this company. Amazing service, they listened carefully and made me feel at ease because I was the innocent driver. The communication was fantastic and they were extre... Voir plus
L'entreprise a répondu
Chris has been fantastic throughout this whole process. Having never been involved in a car accident I wasn’t sure where to start, but he immediately took everything off my hands and has provided cont... Voir plus
L'entreprise a répondu
The whole process from start to finish was nothing short of excellent. I received regular updates from yourselves and the repair garage, the replacement car was delivered and ready and waiting fo... Voir plus
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We take the pain out claims for non-fault drivers. If you’ve been in a road traffic accident that wasn’t your fault, Innocent Driver is here to make the process simple, fast and stress-free. We’ll arrange the repair of your vehicle, provide a like-for-like replacement car to keep you on the road, and manage the full claim on your behalf. Our service is completely free to use – we recover the costs directly from the at-fault insurer, meaning you don’t pay an excess and your no-claims bonus should not be affected. We also work with a panel of experienced injury solicitors who can support you if you’ve suffered an injury as part of your accident. From your first call through to completion, our focus is on clear communication, expert handling and outstanding customer service – so you can get back to normal as quickly as possible, without being left out of pocket. We help passengers, motorcycle riders, pedestrians and cyclists too. So if you're involved in an accident on the road, make us your first port of call.
227 Sauchiehall Street, G2 3EX, Glasgow, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Fantastic service, very helpful no issues with anything. Would highly recommend them ⭐️
Great to deal with , made the repair process as easy as it could be and car was returned as new
Excellent customer service, has kept us up to date with everything, can’t thank them enough for their help, Jennifer is so good and polite. I would highly recommend this company
Seriously, the service was awesome from beginning to end. Cathy was the main person I dealt with, and her customer service was top-notch. I also chatted with some other folks from Innocent Driver, and they were great too. I totally recommend them!
Thanks a bunch for helping me out with my insurance claim!
Made the process as simple as these things can be. Available to answer any questions when I had them.
Excellent service from everyone at innocent driver. They have done all the hard work and the process has been easy and seamless.
Quick efficient service from start to finish.
Highly recommend
Ashleigh and Amy did brilliant with my claim the other driver denied liability but the team kept me informed every step of the way and managed to get my claim settled would highly recommend.
Jake and his team were fantastic from start to finish with the repair of my vehicle. From taking the vehicle to inspect the damage and advise me of what needed to be repaired they were so helpful and assisted me throughout the process on the best course of action to take. Upon picking my vehicle up I was so happy with the results and the work carried out were to the highest standard. I would recommend their services to anyone.
Communication great - regular updates and quick to answer my email queries. Great all round really - contacted everyone necessary, as and when needed. A great service. Thank you.
Very efficient, very quick response and a very good communicator.
Good communication, swift work, very happy with work
Very helpful and friendly staff. Easy fast process would recommend if you are in a non fault incident
100% recommend kept me updated on everything and everything went so smooth.
Innocent driver handled all aspect of my claim and made the process really easy. Bex was fantastic at keeping me in the loop with an update every few days
Great customer service all the way through.
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