Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Voir plus
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Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Voir plus
Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Voir plus
Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Coordonnées de contact
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Royaume-Uni
- innovation.group
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Faz and Joel from innovation group…
Faz and Joel from innovation group where cortous polite , quick and efficient with their exploration work , and resealing the trench , with clear instructions on time for cement drying, great work.
The task involved lifting paving and…
The task involved lifting paving and digging holes. It was hard work. Declan and Brandon hardly stopped all morning. Both were polite, tidy, kindly and efficient in their task. I thought they reflected very well on Innovation Group, and were excellent ambassadors for the company in the way they behaved throughout. 5 stars are a fair reflection on their efforts. Thank you Brendan and Declan.
Chris and Charlie
Chris and Charlie turned up when they said and completed an initial assessment, stopped the leak and ensured that we had a safe and reliable source of water before the next appointment. On the second visit they completed the job, returned the drive to its original state, tidied up and ensured that everything was ok. They worked with care and diligence.
Professional and considerate
Kev and Ian were plolite, considerate and professional
Alex Bull and Harry Brice were polite
Alex Bull and Harry Brice were polite, helpful, informative and were both a credit to their employers.
Job no 90052 Alex Buss and Harry Brice…
Job no 90052 Alex Buss and Harry Brice were very professional and explained in detail the works they were carrying out left the work area in good condition they were very polite and understanding of our situation would use them definitely again
Two operatives from Innovation Group…
Two operatives from Innovation Group visited, one to inspect drains and the other, an Arborist, to inspect the neighbouring vegetation.
Both were punctual, friendly and very respectful of my property. Their professionalism is to be commended.
Polite, professional, friendly staff team
Very polite, professional and friendly staff team Kevin and Ian who took the time to explain fully what they were doing and why, and took care in reinstating the bed where they had dug the hole. Thanks very much for doing such a good job
Terry Jones is very professional
Terry Jones is very professional. He rang the bell to inform us before starting his task and re-informed when finished. Thanks
Ken and Ian were wonderful
Ken and Ian were wonderful, explained everything they were doing, what was going to happen with the samples they took.
Truely a professional service from a great company.
Job reference 85402
Marcs arrived on time and from the onset he was professional and courteous.
He explained fully the process he was carrying out and the reasons why. He was receptive to my questions and was again polite and professional in his answers.
After carrying out his work it was nice to see a workman who not only took pride in his job but also in the clean up afterwards.
His manner, attitude and professionalism coupled with his polite easy going approach is a credit to him and to the company he works for.
I would thoroughly and whole heartedly recommend the innovation group to anyone who required their type of service.
Marcus personally is a credit to his company, profession and to the customer.
It has been a long while since I have experienced such a pleasant experience with a company or individual carrying out work at my property.
Thorough, professional, courteous and pride in his work do not seem credit enough for Marcus who was amazing throughout. Thankyou.
Excellent service
Alex and Harry were really friendly and helpful. Thanks
Polite and knowledgeable staff.
Operatives arrived within the estimated time window. Polite and knowledgeable, explained what they were going to do before starting. Cleaned up when they had finished. Thank you Faz and Joel
Great job done
Allan and James were on time, polite, helpful and very thorough with their work. Good job.
Alan and James were friendly
Alan and James were friendly, efficient and tidy. Very clear with the explanations and they seemed very knowledgeable. A+
Liam Brennan and Charlie Dixon have…
Liam Brennan and Charlie Dixon have been working at my home regarding my drains. They took time to explain what work needed doing and how they would achieve the repair work. They worked diligently even when it was raining! The repair was completed on time and the finished result was perfect.
Excellent service
Job number 126371.
They arrived on time, were politev friendly and left everywhere nice and tidy. Would recommend.
Employees were Alex Bull, Harry Brice, Brad Jenkins and a chap whose name I didn’t get.
Excellent service
Excellent service. Friendly, professional and the job was done very cleanly.
Foundation inspection and sampling
Josh and Ash were a pleasure to deal with. The assessment was carried out quickly, efficiently, and every step was explained clearly. Site left in a clean and tidy state. Well done!
Operatives feedback
Operatives sent to carry out repairs (Allan & James) were extremely professional, courteous and understanding towards customer needs. Thank you both.
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