Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Voir plus
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Lisez les avis des autres
Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Voir plus
Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Voir plus
Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Coordonnées de contact
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Royaume-Uni
- innovation.group
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Drains Survey
Marcus arrived early and started work.
He explained everything to us and answered our questions.
Very professional.
Job number 102201.
Marcus - 5* service (job no 102240)
Marcus from Innovation Group visited my property today to investigate an external pipe issue. Marcus was thorough and explained his findings in detail using the CCTV footage. I found Marcus to be knowledgeable and very professional throughout the whole process. I would highly recommend Marcus for future work.
I have just used Innovation 4 business…
I have just used Innovation 4 business to help with SDLT on a purchase. Luke was great, the process was extremely easy and smooth. Highly recommend.
Fabulous job 👌
Service was fantastic, lads that done job worked hard and did a great job, kept us well informed on what was going on, would definitely recommend this company 👍
Thank you Chris and Charlie 👍👍
Appalling Customer Service
Further to my previous complaint and your request to kindly send you an email re my complaint, I have done this and still await a response!!

Réponse de Innovation Group
The two gentlemen are very polite and…
The two gentlemen are very polite and friendly..
Perfect Experience
Kim arrived early & got going straight away. He worked very hard and kept the spoils bagged up nice and tidy. He was very friendly and informative throughout the 2 day job and left the work area very neat and tidy. We are very happy and enjoyed a trouble free experience.
Excellent work, job number 28631
Excellent work, Liam and Charlie were very professional and did the work sympathetically, leaving the kitchen very clean and tidy.
Faz and Joel
Well mannered, Faz and Joel were very polite and left the area as they found it.
Not Intetested!
Started the repair privately as was needed urgently then engaged Innovation straight after, sending photos and detailed information Weeks later, I can't get any response by any source - phone, email, visit - nothing at all. On hold or cut off from switchboard consistently. Happy to give a better review if I ever hear from them again!

Réponse de Innovation Group
Drain survey
Informative , explained the whole procedure. Professional and courteous
Declan and Brendan visited today to…
Declan and Brendan visited today to carry out some investigative work. Very informative. Also very polite. Punctual.
They were very tidy workers and left the garden in the same way they found it
Liam and Charlie Drain works
Liam and Charlie were professional, friendly and efficient and explained the process well and carried out the work well.
Declan and Brendan: job well done
Declan and Brendan did a great job today. Very well mannered and approachable, they proceeded to explain their tasks for there visit and completed the job in the time stated. Great stuff!
Marcus was polite & friendly & fixed…
Marcus was polite & friendly & fixed the problem with my drains straight away. Would highly recommend
Alex and Harry were very professional…
Alex and Harry were very professional and worked sensitively in the front path to our house.
Professional and diligent job c83414
Lee and John came to repair underground pipes. Very professional team. Worked diligently. Polite, courteous and friendly. Left site clean, tidy. Explained what had been done. Even sprinkled grass seed over where the lawn had been disturbed during groundwork; very thoughtful and unexpected.
Great service from Innovation Group
Yesterday we had great service from Declan and Brendan from Innovation Group. They were informative, helpful and polite. They did a great job and left everything as they found it. Very good customer service and I hope they both receive the recognition they deserve.
Lee from Innovation Group attended my…
Lee from Innovation Group attended my property yesterday with his team.
He arrived on time in fact he sat outside in his van till the appointment and then attended. He was polite, professional and went thr extra mile.
He tidied up after the works where completed and informed me of the work that was carried out.
The work that I inspected was clean well done and clearly will last the rest of time.
He went above and beyond what he had to do.
I would not just recommend but strongly advise that you call him for his advise and a quote for work to be carried out.
Sukhjit
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