A very easy process in terms of ordering a personalised item. Very clear instructions on what’s required. The pet trinket box is everything and more for its intended use. The replica of our dogs paw p... Voir plus
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Lisez les avis des autres
From time of order to delivery was terrific. Communication regarding a picture I had uploaded was also excellent but the bracelet itself is too dull for me. It was the only bracelet that I could see... Voir plus
Honestly, I cannot believed how good this company is. So easy to place your order, you get regular updates and get your item in no time. The quality of the bracelet for my son is excellent and the... Voir plus
Perfect It’s exceptional better than I expected super fast delivery too Just wish the bracelets nat he’d the necks e chains had to pick a different chain but both are lovely striking pieces
À propos de l'entreprise
Écrit par l'entreprise
Inscripture: The UK’s Leading Memorial & Ashes Jewellery Brand Inscripture is proud to be the UK’s first Handwriting Jewellery Specialists and leading Memorial Jewellery brand, specialising in creating timeless keepsakes that hold cherished memories close. With expertise in ashes jewellery and meaningful engravings, we craft bespoke pieces that provide comfort and connection during life’s most difficult moments. Recognised as the Memorial Jewellery Experts of 2024, we are dedicated to excellence in every piece we create. From handwriting jewellery and fingerprint necklaces to our innovative ashes jewellery collection, our designs are crafted to preserve memories and honour loved ones. We offer the UK’s largest range of memorial jewellery, including necklaces, bracelets, charms and rings, designed to hold personal engravings such as handwriting, fingerprints, handprints, paw prints, or even children’s drawings. Every piece is made with care, ensuring high-quality craftsmanship and attention to detail. Our mission is to help our customers find comfort and keep their loved ones close, even when they can’t be. With thousands of heartfelt reviews, we are trusted for our empathetic service, thoughtful designs, and unparalleled quality. Discover why we’re the 2024 Memorial Jewellery Experts and explore our range of ashes jewellery and other meaningful keepsakes
Inscripture
Écrit par l'entreprise
- You live the moments, We capture the memories
- As an independent online store with our Studio based in Leigh-on-Sea, our core values have always been to provide a personal customer experience with exceptional quality items at affordable prices. We believe in curating beautiful, innovative, story telling pieces for both Adults & Children, a little bit different to the high street & personality driven.
Free Delivery & Gift Box
Our items are created & dispatched within 3 working days
Customer experience is our top priority, which is why we dispatch your items with free delivery as standard in a thoughtfully packaged gift box within 3 working days with a one year guarantee.
Coordonnées de contact
POBOX 6104 , SS1 9XE, Leigh-on-Sea, Royaume-Uni
- 01702861168
- hello@inscripture.com
- inscripture.com
4,9
Excellent
14 k avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought a pandora compatible charm which…
Bought a pandora compatible charm which i love. Can't fault the engraving however the charm is really big compared to other pandora charms
28 février 2026
The charm is beautiful
The charm is beautiful, they captured my late fathers image perfectly on the heart.
I got this as a gift for my sister but i will be buying myself one as well.
Great delivery, it came the next day.
This company is wonderful 😀
27 février 2026
Poignant gift
I wasn't able to upload my picture so sent an email with an attachment that the company were able to work from. I received a phone call with a query and everything was resolved quickly and smoothly. The order was placed late afternoon on a Thursday and delivered on the Saturday. My bracelet is beautiful and very poignant.
26 février 2026
Heart shaped locket
The process was easy and delivery was fast. The necklace is beautiful, I can't wait to give to the recipient
22 février 2026
Thankyou for My keepsake.
Very easy to order.
special requests were sorted just as I asked.
very pleased with my beautiful neclace made to remember my angel mum forever.
16 février 2026
superfast service and delivery with an…
superfast service and delivery with an easy process to order.
18 février 2026
Charm absolutely beautiful
From ordering which was so simple to do recieving item really quick was quite surprised at the charm it was better than I hoped for will definately be purchasing more
2 mars 2026
This is my 4th purchase
This is my 4th purchase, I was so pleased with the bracelets but sadly the photo etched on this one is not very good at all. It is such a shame because I will be reluctant to Order anything else now
25 février 2026
Réponse : Inscripture Memorial Jewellery
Hello Joan
Thank you for taking the time to share your feedback with us, it was lovely to speak with you earlier.
Firstly, I just want to say how grateful we are for your continued support and for this being your fourth purchase with us. It means a great deal that you’ve trusted us with such special pieces over time, so I’m very sorry that on this occasion the photo engraving hasn’t met the standard you were expecting.
As discussed, we’re of course more than happy to be rectifying this for you, and we’ll ensure your replacement reflects the level of quality you’ve previously received and loved from us.
We really appreciate you bringing this to our attention and giving us the opportunity to put it right. Your satisfaction is incredibly important to us, and we hope this will restore your confidence in ordering with us again in the future.
Best Wishes
Natalie
Lovely jewellery exactly as ordered…
Lovely jewellery exactly as ordered prompt delivery and beautifully presented
25 février 2026
Fast service and fabulous quality
25 février 2026
Quick shipping
Quick shipping. Competitive pricing. Loved the presentation of the gift
18 février 2026
Would Recommend
Very quick dispatch and delivery. Engraving was well done and the overall item was as described. Included in the package was a tea bag with a little note to take a minute for yourself, which I thought was a lovely touch.
Would recommend.
17 février 2026
5 ⭐️ Service
5 ⭐️ Service
I have brought 3 items from inscripture jewellery each item was fabulously packed and delivered was very quick!
I have recommended to all my friends and family and get so many compliments on my necklace, thank you so much
20 février 2026
Great service ordered the Wednesday…
Great service ordered the Wednesday arrived on Thursday. Very please with the cufflinks.
24 février 2026
Very happy customer …
Very happy with the personal handwriting picture frame, have used this company a few times excellent quality packaging and service would highly recommend them.
22 février 2026
Beautiful charm.and very fast delivery
Beautiful charm.and very fast delivery.
I would highly recommend and will be ordering again
17 février 2026
Really disappointing
I’m really unhappy with my personalised engraved photo dog tag necklace. It was meant to be a thoughtful, special gift, but it arrived with several scratches and the image is only clear in certain lighting and at certain angles because of the “dot” effect used to create the picture.
I was sent three replacements and every single one had the same issue. Nothing was actually improved. When I said I didn’t want a fourth replacement and asked for a refund instead, I was told “these dots form the detail and shading of the image.” This was never mentioned in the product description before ordering, and no one explained this during any of the earlier customer service conversations — only once I asked for my money back.
They are refusing any form of refund.
Customer service also came across as argumentative rather than helpful, which you can see from their replies to other negative reviews too.
Overall, just a really disappointing experience.
28 février 2026
Avis spontané
Réponse : Inscripture Memorial Jewellery
Hello Aimee
Thank you for taking the time to share your feedback. We are truly sorry to hear how disappointed you feel, especially when the necklace was intended to be such a meaningful gift.
We would like to gently clarify the photo engraving process, as this can sometimes be unfamiliar. All photo engravings are created using a dot pattern, which forms the detail, shading, and contrast of the image. This is what allows a photograph to be faithfully recreated on metal. Without this technique, the engraving would appear as a solid dark shape without visible features. This finish is reflected in the product images shown on our website, which are intended to give an accurate representation of how photo engravings appear.
Each image is carefully reviewed before production to ensure it is suitable and will produce a clear, recognisable result. Every piece is also hand-finished and polished before dispatch. Occasionally, very fine polishing marks can be visible under certain lighting, which are part of the finishing process rather than scratches or damage.
As you experienced, we were more than happy to provide replacements to support you and ensure you were comfortable with your piece. The final replacement was produced in line with our quality standards, with the additional replacement being arranged following your feedback regarding the orientation, so that this better matched your preference.
While we always want our customers to love their jewellery, we are unable to offer refunds on items that have been correctly produced and meet our quality standards. However, we hope it was clear throughout that our priority was to support you and do what we could to help.
We are very grateful that our service is so often described positively by our customers, and we are truly sorry if our communication did not feel as reassuring as it should have. It is always our intention to assist with care and understanding.
We are genuinely sorry that this experience has left you feeling disappointed, and we do appreciate you sharing your thoughts.
Best Wishes
Natalie
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