Recently following my wife passing, I called insurance line. The gentleman who I spoke with was very kind and accommodating. He made things so much easier. Once I sent all the information required I r... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Voir plus
L'entreprise a répondu
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Voir plus
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Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Compagnie d'assurance accidents
- Compagnie d'assurance invalidité
- Compagnie d'assurance funérailles
- Assurance de protection des revenus
- Compagnie d'assurance vie
Écrit par l'entreprise
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
Roy Morgan Customer Satisfaction Award Winners - 2018
Écrit par l'entreprise
Coordonnées de contact
16/363 George Street, 2000, Sydney, Australie
- 13 77 87
- insuranceline.com.au
4,5
Excellent
633 avis
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A répondu à 100 % de ses avis négatifs
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Impression of Funeral Insurance sales experience
I have been wanting to apply for a funeral Insurance plan for myself for sometime but No insurance companies I have looked at gave me any feeling their Honesty Integrity or their professionalism. When I spoke with Danial your funeral insurance salesman the conversation was an extremely informative, easy to understand & grasp the pro's & con's & the easy transitions that are to possibly involved for myself (the policy recipient. Any doubts, misunderstandings, fears or what Questions & or ANY Informations or the lack of. Your man Danial was by far much more than a mere sales person. Danial made the entire experience easy to understand & comprehend about everything & more that i wanted to know. I easily without having to ask now know & I am very satisfied by far with with our conversation. I can say to you with 100% assurance that I will be bringing my business to Danial for any & all future insurance needs I may have , my business will be going to his company of employment & I will also be totally recommending him as the go to person regarding any i.nsurances &/or product anyone I know that needs anything you supply who needs a quick honest reliable full sales experience.. Thankyou for the your total & unequalled service your entire appointment was of a high & pleasurable professional experience. Sincerely M.J.Tayor. ~PS~ My apologies if I seemed overly praise full. I WAS Overwhelmingly PLEASED & SATISFIED WITH ENTIRE EXPERIENCE. Thankyou Goodnight.
15 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us such a thoughtful positive review, Mark! We appreciate your kind words and we're so glad to hear you had a pleasant experience with the team.
I’m very happy with the service I must…
I’m very happy with the service I must say the person that I spoke to was more than helpful and I would like to thank him for his service and his support cheers
13 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Annette! We're so glad to hear you had a pleasant experience with the team.
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Tejay! We're so glad to hear you had a pleasant experience with the team.
The consultant was very professional…
The consultant was very professional and explained the products in line with my own requirements.
11 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Michael! We're so glad to hear you had a pleasant experience with the team.
Scott was absolutely amazing
Scott was absolutely amazing
Easy to talk to and understand
Made the process and experience great
8 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Rose! We're so glad to hear you had a pleasant experience with Scott.
The consultant was quick
The consultant was quick, efficient and explained everything easily.
3 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review! We're so glad to hear you had a pleasant experience with the team.
Fast and easy!
Knowledgeable and helpful service officers which had made the processing of my insurance application fast and easy.
1 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Joselito! We're so glad to hear you had a pleasant experience with the team.
Everything was explained to me.
1 juillet 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Cheryl. We're so glad to hear you had a pleasant experience with the team.
Very concerned about my policy.
To be honest I was very concerned, it took three weeks after my initial contact, with my calling every week, before Monica called me to sort everything out, which she did do in a very kind and patient manner.
11 juin 2024
Réponse de Insuranceline
Thanks you for your kind words about Monica, we'll be sure to pass on your positive feedback. We'd like to apologise for the delay in your initial contact and will be sure to inform the team of this too.
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Malcolm. We're so glad to hear you had a pleasant experience with the team.
Get it right please
My father has passed away and we are having so much trouble with paperwork.Each time we ring and send the necessary paperwork ,then it’s something else.Communication is terrible.Also a different person each time we ring,telling us a different thing.It had been awful and still going on.
22 mai 2024
Avis spontané
Réponse de Insuranceline
Hi Fay, we're so sorry to hear about your experience during such a difficult time, we've sent you a request for more information so we can look into this further. Alternatively, please contact our team directly on 13 77 87.
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Karley. We're so glad to hear you had a pleasant experience with the team.
Réponse de Insuranceline
Thank you for your kind words, Dorairaju. We're so glad you have had a positive experience with our team.
Ronan was very helpful and explained…
Ronan was very helpful and explained everything so I could understand what he was offering me
23 avril 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Kily! We're so glad to hear you had a pleasant experience with Ronan and will be sure to pass on your kind words.
Online services were very helpful and…
Online services were very helpful and inexpensive
23 avril 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Maria. We're so glad to hear you had a pleasant experience with the team.
After applying online the guys called…
After applying online the guys called me the following day everything was explained to me to fine tune my cover to fit my personal preferences.
I have friends that also have income insurance through insurance line.
Thanks guys.👌
19 avril 2024
Réponse de Insuranceline
Thank you for taking the time to leave us a positive review, Waylon. We're so glad to hear you had a pleasant experience with the team.
This is financial elder abuse and would…
This is financial elder abuse and would like to take this further. This needs to be stopped. This insurance company sits on their bottoms behind a desk and steals elderly`s monies without a refund from many years of payments from my elderly mum, with dementia, bank account. The family is contacting A current Affair soon if my mum does not get a refund.
12 avril 2024
Avis spontané
Réponse de Insuranceline
We're so sorry to hear about your experience and we've sent you a request for further information so we can look into this further. Alternatively, please contact our team directly on 13 77 87.
I was notified about my insurance very…
I was notified about my insurance very clearly and understandable and was happy with the choice I was given.
15 mars 2024
hi there they were very helpful getting…
hi there they were very helpful getting my needs in order and get my policy organised
thankyou
4 mars 2024
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