insurd Avis 

new customer,very easy to use web great price and telephone follow up

AVOID… AVOID… AVOID

I was given a quote via @comparethemarket all looked good spoke to Chris in sales on the phone, price was as agreed with all the extras, however when I asked for him to give me EMAIL confirmation of what’s included he went away for 10 mins, came back making some excuses and increased the premium by £300. I was told by another broker to be careful as they might not be adding all the extras I’ve requested… Why the change in price ? I have personally input all my details correctly so there’s no mistake only logical conclusion I can come to is that something defo wasn’t added and he made a verbal agreement knowing there’s no proof in talk but black & white has proof that’s why when I asked for the email his quote suddenly changed.
I WOULD RATHER PAY A LITTLE MORE THAN GO WITH A DODGY SALES REP or THIS COMPANY!

The agent was professional and explained everything thoroughly, making me feel comfortable with the policy.

Tiffany was very helpful

Very good company
Very good customer service

Very helpfull, easy way , and realible price 👌

Emma smith was amazing, so patient and helpful! Amazing worker

Thank you insurd and thank you so much micheal Hayes you have made my experience wonderful thank you for going through my policy and helping me choose the right one.
Wonderful experience wonderful sales man could have asked for more took the policy out straight away best by far

Excellent service answered clearly

Very polite and knowledgeable staff. Beat everyone else price wise would highly recommend

Great customer service

If you would like great customer service then ask to speak to Emma Smith. She was absolutely amazing throughout my renewal and was always cheery and friendly. Great service overall from this company will definitely be renewing again with Emma.

Did not fully disclose their terms and conditions before cover was purchased. Even claiming that t&c's did not even need to be disclosed beforehand?!! Due to their dishonestly requested to cancel within the 14 day cooling off period, only to be ignored, then after the 14 day period had passed, they decided to cancel and are now demanding a £60 fee due to not being within the 14 day period!? Like all insurance companies, most if not all of them are dishonest, but this company thus far, have been the worst ever encountered. And before you deal or purchase anything from them, ask for their t&c's beforehand.

***** Highly recommended, renewed policy, excellent customer service, prompt on emails, no long waiting times on phones, Matt was excellent, beat the quotes, professional & friendly, Thank you, Highly Recommended *****

After trying to find a decent insurance company Chris rang me and helped me all the way in finding the right one for me he was very helpful and patient with me as I'm not very good with this sort of thing thanks alot chris

The conversation to set up my new policy was quick thanks to emma .they promise to reduce considerably next year my insurance so fingers crossed

Lewis D was very precise and clear about everything, made the experience straightforward, also the price was very good, better than I expected, would definitely recommend.

I’ve had taxi insurance with these guys,best price well looked after
Great communication,specially Cameron help a lot
Will use them again