Had an initial hiccup with the delivery being said would arrive on 29th and by the 1st still had heard nothing with no delivery. This caused some panic, as I'd read reviews stating some people didn't... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic company who were extremely generous. Had bought a 2nd hand bike from a friend and promptly broke the sensor. A local bike mechanic spoke to them and was talked through the issues. A part wa... Voir plus
An electric bike purchased for a competitive price has been proven to be well built and reliable. Have covered about 200 miles thus far and apart from having to carry out some wear and tear maintenen... Voir plus
Absolutely dreadful, avoid at all costs!!! Bike arrived in December as a gift for Christmas, assembled Xmas eve to notice it has a buckled wheel, paint missing to the back and very bent (asif it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Manchester-based Insync Bikes designs and manufactures high-end bikes at affordable prices for all the family, with a focus on cycling as a force for good. Owned by India-based Hero Cycles, the world’s largest bike manufacturer by volume, Insync aims to be the market leader in European bicycle distribution, providing a complete range of branded cycling products including Viking, Viking Pro, Concept, Coyote, Insync, Ryedale, De Novo and Lectro.
Coordonnées de contact
Unit 1B Guinness Circle, Centenary Link, Trafford Park, Manchester, M17 1EB, Manchester , Royaume-Uni
- 0161 7278508
- customerservices@insyncbikes.com
- insyncbikes.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good service.
Good value bike
Good value bike. Only problem was removing the plastic shrink wrap from the stabiliser brackets
Excellent after sales service
Excellent after sales service. I had a few minor issues which were resolved quickly and amicably.
the inner tube air leak
Disappointed that my son only ride the bike for one time, one of the inner tube was air leak. And my son said he did not step on the sharp stone.
No help at all
Bought bike from argos in April for my kid he didn't ride it much when he did in his summer holidays the chain snapped and the front brake jammed as the bike had 1 year manufacturers warranty I contacted argos they referred me to insync bike which weren't helpful I had to repair the bike my self which cost me £70 if the bike was in warranty they should have helped to repair it but instead sent me a chain and said it's wear and tear what a waste of time
Manpreet
Hi buying a bike from them such a good experience their service really good and bike quality as well and more cheaper buying from somewhere else they replying email as well
Extremely helpful and went the extra…
Extremely helpful and went the extra mile - twice!
Thank you!
Problem solved
I had some problems but with good old fashion customer service (and I mean that as a compliment) they were resolved. I will be buying my next ebike from this company.
Brilliant ! I honestly think that all of the staff…
I honestly think that all of the staff do an excellent job.
Iam very satisfied with them & with the speed & efficiency in deal8ng with my issue of a damaged saddle. Thankyou
Bought childrens bike- faulty but resolvee
Bought childrens bike. Seemed good value but after a few weeks a part went that meant the rear wheel did not turn when pedaling. Fast response from company who provided a spare part and youtube link of how to fix. Far from ideal as had to take bike to pieces and sort myself but customer service good.
Great bike for our 6 year old looks…
Great bike for our 6 year old looks great and rides well and looks different to what’s out there from Halfords, Argos etc
Great and fast service
online quick good value - 20'' kids bike
I have bought bike for my 7y old son online - everything was OK. Quick delivery, well packaged and protected, easy to assemble.
Basically a scam
They took my money and never gave me bike. 2 months on and no one will respond to me at all. I was robbed.
Fleur bike for my granddaughter.
Hi, The bike has only today been opened for my granddaughter, unfortunately the basket is bent and the front wheel seems slightly buckled. Pleased with prompt delivery and it is just what she wanted otherwise.
Quick delivery and emails to keep track
Awesome delivery packing and quality…
Awesome delivery packing and quality 👌. I only spent too much time in fitting the front brakes of both cycles. Rest all well. One suggestion, assembly manuals should be refined...seems common for all cycle but it should be secific to model that would be really great.
I buy this bike for my granddaughter
I buy this bike for my granddaughter, she love and is prefect for her.
Thanks
Order arrived very quickly
Order arrived very quickly. Had to contact customer service as we thought a part was missing. Our mistake but customer service responded in super quick time. Very happy with our granddaughter's bike. Can't wait to see her face when she has it on her birthday
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








