internetspecs.co.uk Avis 889

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Voir plus

Noté 5 sur 5 étoiles

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes

À propos de internetspecs.co.uk

Écrit par l'entreprise

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

889 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Found my "discontinued" frames.

I saw a pair of frames that I had been trying to find for five years on internetspecs.co.uk. Although I live in the United States, I am British and when I phoned the contact number and left a message, I didn't expect to get such a prompt reply! Long story short, I ordered the frames and they are on the way. Thank you, Iain, for your wonderful customer service!

11 novembre 2024
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Réponse de internetspecs.co.uk

Hi Fiona,

Thank you so much for your detailed review. We're really glad that we were able to help you with the frames.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

Excellent personal service and great…

Excellent personal service and great service all round. Very knowledgeable team. And a great price compared to my local optician.

5 novembre 2024
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Réponse de internetspecs.co.uk

Hi Kenny,

Many thanks for your kind review. It means a lot to us that you were happy with our service and the price you paid.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

A service the high street can’t offer and cheaper too!

I’ve been so impressed with the service. Mark was absolutely awesome. He called me back same day to answer my queries and gave great and knowledgeable advice. The glasses are finished to a high standard - time to deliver was well within the time stated and I am recommending to everyone. Will definitely use internet specs again.

29 octobre 2024
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Réponse de internetspecs.co.uk

Hi,

Thank you so much for your detailed and supportive review. We look forward to helping you again in the future.

Fond regards,

Internet Specs

Noté 5 sur 5 étoiles

Excellent service

Excellent communication and speed of delivery. Highly recommended and will definitely use again. I would certainly have purchased a 2nd pair to receive the 20% discount had I known the quality of the service prior to ordering.

21 octobre 2024
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Réponse de internetspecs.co.uk

Hi Lynn,

Many thanks for your support. We're really pleased that you were happy with our service.

All the best,

Internet Specs

Noté 5 sur 5 étoiles

Exceptional

Just received my new frames with updated prescription plus 2pairs of reglazed sunglasses the whole process was slick and the cost exceptional. Highly recommend have told all my friends

25 octobre 2024
Avis spontané
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Réponse de internetspecs.co.uk

Hi Judith,

Thank you for your kind review and for telling all your friends about us! It means a great deal to us.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

These guys really care about your specs!

These guys really care about what they do. I have a big head and struggle to find a frame large enough to fit it. Did a google search after finding the frame, and came across these guys.

With the frames being big, it gave them challenges getting the lenses to fit perfectly in the frame with coating choices. The first set of lenses came back from the manufacturer, and they weren't happy with the way they looked, so ordered a new set of lenses for me. This level of service is unusual for such a cost effective opticians. 5 stars from me.

24 octobre 2024
Avis spontané
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Réponse de internetspecs.co.uk

Hi Sean,

Thank you so much for your supportive review. We're really glad that you're happy with our service.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

Perfect, Fast, and a Bargain!

Everything was exactly what you’d expect, at a fast pace, and at a great price. I got the glasses I wanted, with Rx lenses, quickly shipped all the way to the USA. What more can you ask for than a company that does what they say they will and delivers what they promise?

10 octobre 2024
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Réponse de internetspecs.co.uk

Hi Matt,

Many thanks for your enthusiastic review! We're really pleased that you're happy with your glasses and the price you paid.

All the best,

Internet Specs

Noté 3 sur 5 étoiles

too much back and forth

too much back and forth, the glasses barely fit me. my head has to get used to it.

2 octobre 2024
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Réponse de internetspecs.co.uk

Hi Alex,

Thanks for your review. We did have to contact you after your ordered as you hadn't provided us with all of your prescription details.

Kind regards,

Internet Specs

Noté 5 sur 5 étoiles

Reglaze

Very pleased with my reglaze and turned around very quickly.

24 septembre 2024
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Réponse de internetspecs.co.uk

Hi Mr Mullins,

Thank you very much for your review. We're glad that you're happy with your reglaze (lens replacement).

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

Best of the best

We been ordering from this site for a few years now. We have ordered 5 or 6 pairs of glasses, including sunglasses. Before that I ordered from various well-known companies, but this is the most professional, friendly and able to solve quickly and efficiently any issues that arise. My rating is 7 stars.

21 septembre 2024
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Réponse de internetspecs.co.uk

Hi Margarita,

Thank you greatly for your review - it means so much to us. We're really glad that you find us friendly and professional and we look forward to hopefully helping you with your glasses and sunglasses in the future.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Very efficient

12 septembre 2024
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Réponse de internetspecs.co.uk

Hi Tarek,

Many thanks for your supportive review.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

Immaculate customer service!

Mark has provided immaculate customer service. He is extremely patient, friendly, accommodating and always ready to help with enquiries and questions. One would feel extremely assured with any eyewear purchases from him. Kudos to you!

29 juillet 2024
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Réponse de internetspecs.co.uk

Hi Karen,

Thank you so much for your kind review. We're really pleased that you were happy with our customer service.

All the best,

Internet Specs

Noté 5 sur 5 étoiles

I recently purchased a pair of Aspinal…

I recently purchased a pair of Aspinal London glasses from Internetspecs, and I couldn’t be more thrilled with both the product and the service. Being in Ireland, I was initially a bit concerned about how smooth the process would be, especially since ordering glasses online can sometimes be tricky. However, Mark at Internetspecs completely put my worries to rest.

The glasses themselves are fantastic—stylish, comfortable, and exactly as described. But what really stood out to me was the exceptional customer service. Mark was nothing short of amazing in helping me sort everything out. His responsiveness and willingness to go the extra mile made all the difference.

Despite the distance, I felt completely supported throughout the entire process. The level of care and attention to detail was beyond what I’ve experienced with other companies. I highly recommend Internetspecs to anyone looking for quality eyewear and outstanding service. Thanks to Mark and the team for making this such a positive experience!

29 août 2024
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Réponse de internetspecs.co.uk

Hi Nikita,

Thank you immensely for your detailed review. We're so glad that your experience with us was positive.

Kindest regards,

Internet Specs

Noté 5 sur 5 étoiles

Friendly and professional service

I have purchased from Internet specs twice now . Been very happy with the quality and the friendly professional service I have received. Would highly recommend.

22 août 2024
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Réponse de internetspecs.co.uk

Hi Scotty,

Thank you greatly for your supportive review. We really appreciate your kind words.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

My beautiful spectacles have just…

My beautiful spectacles have just arrived! Yay! The owner even rang me to Australia twice to update on the progress. Many thanks.

2 septembre 2024
Avis spontané
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Réponse de internetspecs.co.uk

Hi Oxana,

Thank you for your enthusiastic review! We're really pleased that you're happy with your glasses.

Fond regards,

Internet Specs

Noté 5 sur 5 étoiles

Really pleased with my glasses

Really pleased with my glasses, would definitely use again and recommend. It was so easy to order my glasses, they kept me updated and delivery was quick.

16 août 2024
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Réponse de internetspecs.co.uk

Hi Claudine,

Thank you for your supportive review. We're really pleased that you're happy with your glasses and we hope to have the chance to help you with your glasses again in the future.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

My second order with internet specs

Great repeat frames (or very similar to previous ones), great service. Found my measurements, found the frames, ordered them, and they arrived within the week. Only frames that have ever fitted me properly.

22 août 2024
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Réponse de internetspecs.co.uk

Hi Mr Bartholomew,

Thank you so much for your detailed review. We're really glad that the frames fit you well.

All the best,

Internet Specs

Noté 5 sur 5 étoiles

recommend, will use again!

Super fast delivery and friendly and proactive communication and price was very competitive to other retailers.

16 août 2024
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Réponse de internetspecs.co.uk

Hi Lindsay,

Many thanks for your kind review. We're really pleased that you found our price competitive and we hope we can help you again in the future.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

Great service

Great service, great prices & quick delivery.

15 août 2024
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Réponse de internetspecs.co.uk

Hi Angela,

Thank you so much for your supportive review. It means a great deal to us.

Kind regards,

Internet Specs

Noté 5 sur 5 étoiles

International Frame Purchase

The online ordering experience was very easy. The frames I ordered to be delivered to Malaysia were dispatched very quickly & I received them in a timely manner in good condition. I would definitely use them again.

31 juillet 2024
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Réponse de internetspecs.co.uk

Hi Michael,

Thank you for your kind review. We're really glad that you found our ordering process simple and we hope we're able to help you with frames in the future.

All the best,

Internet Specs

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