Great quality and easy to put together although it would be easier if it came with a little spanner 🔧 to tighten the handles , but it's lovely 😍 Arrived in 3 days and that's after a weekend so ver... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kept up to date with, delivery, Delivery right on time. Scooter lovely, as described n perfect for my needs. Lightweight n easy to assemble
Easy to order. Got advice when needed. Arrived quickly and in good condition. Recommend company & Roma Dallas DX scooter
To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.
Coordonnées de contact
York Road, Bridgend, CF31 3TB, Bridgend, Royaume-Uni
- 01656 674488
- sales@invamed.co.uk
- invamed.co.uk
4,8
Excellent
350 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The little wheels at the rear need to be hired, there is not anough clearance on the rear end to clear the drop kirbs
The rear small wheels need to be further out and put at an angle.
. They keep catching drop kirbs and have left me ground less so the drive wheels don't have contact with the floor. This is not good if you have a back condition.
10 juillet 2025
Réponse de Invamed
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve experienced difficulties with the anti-tip wheels catching on drop kerbs. We completely understand how frustrating this can be, particularly if it affects your comfort and safety.
Your comments regarding the clearance and positioning of the anti-tip wheels are very helpful, and we’ve shared this with our technical team to review for potential design improvements.
Thank you again for your feedback — it’s invaluable in helping us improve both our products and customer experience.
Almost five stars.
To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble. Nothing like as easy as in their video. Also the hare and tortoise sticker on the console started peeling within hours. Still, they deserve a solid four stars.
30 septembre 2025
Réponse de Invamed
Thank you very much for your kind review and for awarding us four stars. We’re delighted to hear that you were impressed with our service and that your scooter arrived so quickly. It’s great to know you’re pleased with the scooter itself.
We’re sorry to hear that the assembly process wasn’t as straightforward as shown in our video, and that the hare and tortoise sticker started to peel. Your feedback is extremely helpful, and we’ll share it with our product and support teams to help us improve both our instructions and product presentation.
We truly appreciate your honest comments and are very pleased that you’re enjoying your new scooter overall.
After ordering arrived in no time
After ordering arrived in no time. The scooter is perfect for us both. Me because I open the back of the vehicle drop the ramp and drive it in,
And the wife because as she puts it it,s perfect leg room and height.
29 septembre 2025
Excellent service,
2 septembre 2025
Positive experience overall
I ordered the scooter late on Saturday, it was delivered mid morning on Tuesday, very efficient service. I called Invamed on the Monday because I did not know when it was to be delivered, they were very helpful and friendly.
It was heavy, it really needs 2 people to unpack and assemble. The help video I was sent was for a different scooter, so I was slightly unprepared for what I needed to do and the instructions slightly misleading but with a little perseverance I figured it out.
Invamed will assemble it for you at a cost.
SInce it has been assembled, this little machine has transformed my mobility. I can get to places beyond my current capability. It is comfortable and easily manoeuvrable.
Some of my neighbours also have scooters and they are impressed with my Roma Denver that was reasonably priced.
Thank you Invamed, you have had a positive impact on my life.
30 août 2025
In good faith I bought a Roma Denver Plus from you -
In good faith I bought a Roma Denver Plus S135 end of March 2022. I say, in good faith, because recently when I had my mobility scooter serviced and it needed the batteries replaced, I was informed by the service centre that replacement batteries are no longer available, not being manufactured anymore, and haven’t been available since about the time when I bought the mobility scooter in good faith from you. It’s not that I mind paying for replacement batteries, but I do mind having to pay £1800 for a new mobility scooter, because of your negligence. I want compensation. The scooter worked really well, until it didn’t.
16 septembre 2025
Avis spontané
Réponse de Invamed
Good Morning, Beverley. We are sorry to hear you have experienced an issue with purchasing replacement batteries from our company.
Please be aware that these are available to purchase, can you please let us know who supplied you with this incorrect information? Please feel free to contact us at sales@romamedical.co.uk, and we would be more than happy to assist you with your requirements.
Really value for money
A totally professional service I'm delighted with my experience today thank you Richard best regards Richard Hynes
10 septembre 2025
Avis spontané
Outstanding customer service
When I rang to ask about my delivery Vanessa who I spoke to was very helpful, polite and apologetic even though it was the carriers fault would definitely purchase off them again and will recommend to family & friends, outstanding customer service
1 septembre 2025
I had a problem with delivery & the…
I had a problem with delivery & the lady at Invamed went above & beyond to sort it out in less than 24 hours. Fantastic customer service! I bought the ROMA PLUS & I am very pleased with it, excellent quality at a very good price! Would definitely recommend this company!
31 août 2025
Great experience
Great experience. My wheelchair chair arrived on time and is great quality. The customer service was absolutely brilliant. The lady I talked to even rung me to tell me time of arrival. Such great service I would highly recommend.
30 août 2025
Recommended by a friend…
Recommended by a friend as he has recently bought one very fast delivery and the product is easy to put together
25 août 2025
Great response from company super fast…
Great response from company super fast at sending scooter all in all ,10/10
And top quality product
25 août 2025
Arrived to day a little bit late item…
Arrived to day a little bit late item perfect thank you
28 juillet 2025
Excellent service and product
Excellent service, very prompt delivery, lots of clear information on the website that helped my decision on which mobility scooter to buy. The scooter itself is excellent very easy to assemble and very comfortable.
28 juillet 2025
first time user of scooters,ran over my…
first time user of scooters,ran over my foot ,near missed a few stationary cars parked on pavements! Gradually finding a new lease on life.Hopefully eventually I will upgrade to a hard shell Mobility enabling me to go out in all weathers Especially to the pub !!
28 juillet 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.