Needed ring repaired and the process was very easy. Consistent good communication via email about the repairs needed. Ring came back to me in good shape, all very quick and easy. Thanks!
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Lisez les avis des autres
Horrible experience. I purchased a ring and necklace for my nieces quinceanera. The necklace broke after a couple of days due to poor workmanship. They refused to replace it and wanted me to pay... Voir plus
L'entreprise a répondu
Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the ho... Voir plus
I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
High quality fine jewelry for an affordable price
Coordonnées de contact
606 S. Hill Street, 90014, Los Angeles, Etats-Unis
- hello@iokajewelry.com
- iokajewelry.com
3,5
Moyen
132 avis
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A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great quality for the price
Great quality for the price! Fast secure delivery and ordering. Beautiful packaging.
30 mai 2023
Lively Oval Hoops
Although, I misjudged the size of the hoop earrings (I thought they would be bigger) I purchased they are lovely. I have worn them daily. I really like the tri-tone gold and oval shape. The price was the best I found and shipping was extremely fast. I would definitely purchase again from this business.
17 mai 2023
Amazing quality , fast shipping , painless return
I received my order a lot faster than I expected! The quality of the product was amazing and it was also packaged very well. Unfortunately I didn’t pay attention to the size and had to return the item. Return was very easy and got my full refund in a timely matter. I will be shopping here again in the future !
30 mars 2023
Is exactly like in the pictures
Is exactly like in the pictures, looks beautiful in my fiancée finger
21 mars 2023
The item I wanted was backordered and…
The item I wanted was backordered and the company went above and beyond to find it for me with a very limited timeline. I received the item right on time and I was pleased with the quality.
28 février 2023
Left message called back within the…
Left message called back within the hour. Understood that I wanted the same item with different length chain. Sent me email with easy instructions to complete my order which arrived quickly.
14 février 2023
Beautiful Jewelry
Ordered a gift for my daughter she loved it. The necklace came in well packaged and quick delivery. I will definitely order again.
1 décembre 2022
Not even a week after I purchased this…
Not even a week after I purchased this ring I e of the diamonds fell out.
10 janvier 2023
Réponse de IOKA Jewelry
Hello,
We are sorry that you had an issue with your ring. Please contact us directly so we can have this fixed for you as your item should be under warranty.
Thank you!
Shiro
Customer service was greatgreat customer service
Customer service was great, I returned 2 identical rings 1 I purchased from them the other from a different company. I took several months because of the holidays but they fixed both rings and all I had to pay for was the safe shipping. Both rings are beautiful. Thank you
16 janvier 2023
Réponse de IOKA Jewelry
Hello - glad we were able to be of service! Thank you for your patience with the repairs.
Love the Star Tri color 14K necklace
Love the Star Tri color 14K necklace. Great pricing too.
4 janvier 2023
Beautiful heart shape locket and necklace.
Great product and great service. Had a minor issue with my order but Shiro at Ioka fixed it right away. Can’t wait for my daughter to open her Christmas gift. She’s going to love it!
20 décembre 2022
Great shipping and response times
Great shipping and response times, for my jewelry and it was beautiful. Great quality!
7 décembre 2022
Great products quality customer service
Great products quality items. Very good customer service
14 octobre 2022
I bought a 14k gold comfort band for an Anniversary gift
I bought a 14k gold comfort band for my wife for our anniversary as a “back up” wedding ring, she sometimes doesn’t wear her original wedding ring with all of the diamonds in it because she thinks it’s too showy.
She seems to really like it and said with the comfort band it felt “soft” and very comfortable putting it on, she could tell the difference before I told her about it being different with the comfort band. She’s mentioned that wearing it during the day, she can’t even feel it.
The ring was shipped very fast and in perfect condition. Considering this ring was about 20 times less expensive than her original wedding ring and she likes it, makes me confident to order from your company again.
24 septembre 2022
A Favorite Jeweler!
Great price and communication, nice packaging and fast shipping. Have been buying from Ioka for over a year!
21 septembre 2022
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