This is a wonderful service. Best part is if you call them with a query / problem you get to speak to an actual person. I spoke to two agents who were super friendly and so knowledgeable and were... Voir plus
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Lisez les avis des autres
I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item. Chat within their website on Sunday was availabl... Voir plus
My parcel was to be shipped from Ireland to the United States. The website gave me the option of a carrier to choose and specify a pickup date. I was able to fill out custom paperwork on line and it... Voir plus
The website is easy to use. There's plenty of options. Customer service is great. Very quick to reply to questions. Customs declaration was a little difficult to navigate but worked it out. I have nev... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!
Coordonnées de contact
Coliemore House, Coliemore Rd, Dalkey, Co. Dublin, Ireland, Dublin, Irlande
- 0196 97886
- info@irishparcels.ie
- irishparcels.ie
4,0
Bien
171 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wouldn’t trust them to deliver pizza!
Booked and paid for the collection of a parcel from the UK.(80x80x40)
The next morning I had to ring their office to get the labels sent.
At the end of that day when the parcel should have been picked up, i get an email saying their system shouldn’t have allowed me to book the parcel as it was too big for the courier to collect. Instead of trying to get an alternative courier to Honour their contract they simply cancelled it, leaving me without a courier I’d already paid for. Be aware, under their terms and conditions they can cancel a contract at any time. They are not a courier company, they are a booking agent and an absolute joke of a company. They have no idea what customer service is. When I complained to their representative he told me their system had taken bookings it shouldn’t have several times that weekend. As if that made it alright. Do yourself a favor, if you value your parcel go directly to the courier companies.
Will never use again
Typical of your brand of customer service to blame the customer. This review was posted yesterday. It takes several days for Trustpilot to verify a review, but they will verify it as I have all your correspondence.
A parcel is defined as a wrapped object sent by post/courier. Your system had no problems booking, taking payment from me and sending labels (eventually) for it. A parcel that TNT (one of your trusted couriers) had no problem delivering to me today. You might also want to read your own website where it says “there are no set size or weight limits”
13 mai 2020
Avis spontané
Réponse de Irish Parcels
Hello Austin, as this is not a verified review I cannot see any order information for you. I have sent you a Trust Pilot message in order to get your details so I can look into this for you. If you did book with us I am very sorry if your item was too large for the courier and we had to refund you. We deal in parcel shipping and it seems your item is very large and not suitable to send as a parcel.
Irish parcels
Highly recomend them!
Bang on time.Profesional all the way and affordable prices.
Very helpful lady at chat office too.
Well done guys!
12 mai 2020
Avis spontané
Excellent service overall
Excellent service overall . Easy to use website, helpful online chat system to answer any questions . Very fast delivery to Australia in these unprecedented times .
12 mai 2020
Avis spontané
I've chosen Irish Parcels among others…
I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item.
Chat within their website on Sunday was available and my doubts got cleared, collection booked for next day. Item arrived within 4 days, delivered to buyers door in time when COVID19 wrecks almost every business. Will deal again.
12 mai 2020
Avis spontané
Highly recommended - great service
I have absolutely no hesitation in recommending Irish Parcels to anyone, that needs a first class service.Their customer service and attention to detail are second to none. From the initial easy to navigate booking for a quote,pick up and delivery - confirmation emails on intended pick up time, which has always been extremely accurate, following up with a fantastic tracking service and delivery always on time. The cost is really good value and affordable. Top class Company..
9 septembre 2019
Avis spontané
l have a parcel still pending yet to be…
l have a parcel still pending yet to be picked up since 30th of August, so disappointing.
9 septembre 2019
Avis spontané
Very efficient service excellent value
Very efficient service & excellent value.
Highly recommended
18 juillet 2019
Avis spontané
Great service with door to door prompt …
Great service with door to door prompt delivery and collection.
17 juillet 2019
Avis spontané
"It was a third party"
Purchased a parcel delivery through this site and now they won't stand over it being lost as it was GLS couriers.
19 février 2019
Réponse de Irish Parcels
Hi Stephen, thank you for your feedback. If you booked via IrishParcels.ie to send a parcel with GLS please contact us as we have compensation in place as per our terms and conditions if there are any issues. You can contact is via email (info@irishparcels.ie), live chat or phone (0196 97886). It is extremely rare for any shipment to be lost if the labels are attached. We look forward to hearing from you.
Good!
Solid company,worked with them a few times,alwasys had a pleasant experience
Pros:
Great website
Fast processing
Great customer support
Cons:
Can be cheaper
Delivery took a while
23 mars 2018
Avis spontané
Very good
Very good. Best prices. Great customer service. They provide labels so no need to print. The couriers tend to be better when using this service rather than the courier's own websites.
27 février 2018
Avis spontané
Reliable and fast delivery
I chose Irish Parcels to transport a shipment from Ireland to Scandinavia.
The price was fine and the delivery took only 3½ days. And I could follow the package all the way on the tracking system. Very impressive and reliable. I can certainly recommend Irish Parcels.
10 février 2017
Avis spontané
Great service so far.
Only reason why I didn't give 5 stars is because I haven't heard back about my refund yet.
28 mars 2016
Avis spontané
Baby care package
Had a huge 36lg 100x75x36cm parcel to send to our Son and his wife in Finland, containing amongst other baby things a pram, clothing etc. It was collected and four days later they had it delivered to the door.
Would definitely recommend although a little costlier than I imagined, worked out way cheaper than other competitors.
28 mars 2016
Avis spontané
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